Profile

Dedicated full life-cycle recruitment and resource management professional, specializing in matching candidates and hiring managers in mutually beneficial opportunities. Broad experience with strategic business operations and management, B2B sales, project leadership, and change management.

Proven ability to lead teams, mentor others, and lead at both the tactical and strategic levels.

Employment History

CIGNA GROUP – Colorado and Idaho Oct 2012 to present

Full Life-Cycle Recruiter / Senior Technology Recruiter and Team Lead

Recruiting top talent for various Cigna business units across the global enterprise.

Continuously develop relationships and facilitate discussions with internal business and HR partners to establish strategies and create shared engagement and responsibility for talent attraction, assessment, and acquisition.

Collaborate with business and HR partners on strategic workforce planning needs to identify talent gaps, set hiring goals, and develop and deploy action plans for our business segments.

Partner with all areas of the organization to leverage enterprise strategy and develop local and functional outreach to connect with talent globally.

Ensure consistency in how we market and position Cigna, working to evolve our online and visual standards for advertisement and communications.

Create a customer-centric candidate experience that supports establishing Cigna as a premiere employer and serve as a brand ambassador in all interactions with the external marketplace.

Develop and implement unique and non-traditional strategies to source qualified diverse candidates from internal, external and/or referral candidate pools.

Full life-cycle recruitment, from sourcing to candidate evaluation, from selection to complete offer structure and negotiation.

Team leadership and mentorship for new employees, tenured peers and functional oversight of team.

Skills: Business Process Improvement · Corporate Recruiting · Sourcing Ninja · Technical Recruiting · Sourcing · Talent Acquisition · Customer Relationship Management (CRM) · Diversity, Equality, and Inclusion (DEI) · Cross-functional Team Leadership · Internet Recruiting · Applicant Tracking Systems (ATS) · Phenom · WorkDay · Taleo · Peoplesoft · Physician Recruiting · Project Management · Offer Negotiation · Sponsorship / Visa Processing

MODIS (CIGNA contractor) – Colorado Oct 2011 to Oct 2012

IT Resource Management & Recruiting Lead

Lead stand-up of full life-cycle recruitment team to fill roles in the Rocky Mountains Region.

Develop and implement strategies and processes to locate and recruit diverse candidates from vendors, internal referrals, external groups, and social media sources.

Establishment of processes, KPIs and best practices for new team of recruiters.

Utilize multiple tools (including social media sites, referral networking, external databases, and local networking groups) to locate talent nationwide from senior- to leadership-level opportunities.

Identify and mitigate legal risk factors across the organization in previous recruitment practices.

Spearhead vendor relationships and hiring process for technical hiring managers via the Cigna VMS process and tools.

Exercise sound independent judgment and discretion in high-pressure and sensitive subject areas.

Proven ability to multitask, manage multiple pressing priorities, work independently and with minimal direction.

Maintain excellent behavioral interviewing skills and candidate evaluation processes.

Comfortable in a highly matrixed environment with often competing needs and goals.

Skills: Business Process Improvement · Cross-functional Team Leadership · Change Management · Project Management · Strategic Leadership · Talent Acquisition · Risk Mitigation · Vendor Management · Workforce Planning · Onboarding · Training

TALENT RECRUITERS, INC – Colorado April 2010 to Sept 2011

Senior Recruiter and Partner

Business Partner and Senior Recruiter for start-up recruiting agency. Responsible for sales, recruiting, and overall business establishment.

Target IT-related fields, including IT project managers, software developers, engineers, system and network administrators, QA testers and related opportunities.

Activities include client management and relationship management with local government organizations.

Vertical markets include software, manufacturing, oil and gas, and distribution centers.

Proven ability to multitask, manage multiple pressing priorities, work independently and with minimal direction.

Focus is on the best “fit” for both clients and candidates: long-term client successes, not short-term billing gains.

Skills: Entrepreneurship Development · Full-life Cycle Recruiting · Talent Acquisition · Profit and Loss Management · Account Management · B2B Sales

WEST CORPORATION – Nebraska and Colorado Jan 2000 to Feb 2010

Account Executive and Project Manager

Functions include providing project and process leadership across departmental boundaries, integrating client business goals with existing processes and minimizing impact of ‘competing interests’ to best serve business partners.

Client base includes six ‘Top 10’ clients (based on revenue > $8.5 million annually) over 8 years.

Encouraged sales growth from client base toward budget projections, while minimizing expenses to profitability goals.

Overall sales and account management across various business units, services and tactical resources.

Communicate ‘lessons learned’ in a positive, team-oriented and effective manner to executive leadership.

Mentor and develop team members to maintain positive teamwork and ‘develop the bench’ for company resources.

Skills: Sale Management · Full Life-Cycle Recruiting · Cross-Functional Team Leadership · Strategic Leadership · Operations Management · Relationship Management

KINKO’S (now FedEx Office) – Upper Midwest Region June 1993 to Nov 2000

Human Resources, Operations and Sales Manager

Responsible for local HR, sales and operations, including large-scale project management, resource management and effectively implementing the company's strategic vision and philosophy across 5 states and 17 locations.

‘Manager of the Year’ for 3 consecutive years (1998, 1999 and 2000)—no manager had been so honored for consecutive years across the 2,400 locations in the company.

Overall HR responsibility, including hiring, onboarding, benefits administration, and positive disciplinary processes.

Effectively lead and managed diverse work teams, securing ‘buy-in’ to overall strategic vision.

Grew business-to-business sales by 240% within 18 months.

Lead roll-out of national pilot programs for sales growth, cost control and customer service.

Leveraged vendor relationships to increase effectiveness and profit margins by 22%.

Managed service level for largest single-store account within the company.

Established and implemented regional marketing strategies and tools.

Skills: Strategic Hiring · Store Management · Talent Acquisition · Strategic Leadership · Operations Management · Sales Management

US AGENCY FOR INTERNATIONAL DEVELOPMENT (USAID) – Manhattan, KS

International Studies Coordinator and Project Lead Oct 1989 to May 1993

Responsible for international training programs (agricultural) for mid-level governmental officials—both at Kansas State University and in ‘home countries’ across the Middle East, Southeast Asia, the Indian Peninsula, Africa and Eastern Europe.

Identify and recruit trainees in developing countries and facilitating all aspects of training and attendance. Most had never left their home country before arriving in the US for 6-12 weeks.

Travel and short-term assignments in Pakistan, UAE, Egypt, South Africa and various locations in Europe.

Resident manager for trainees in the US Midwest, teaching about integration into US society and life for 6-12 weeks.

Skills: Higher Education · Career Counseling · Public Speaking · Cultural Diversity

Education

KANSAS STATE UNIVERSITY – MANHATTAN, KS

Journalism and Mass Communications / Public Relations (International Affairs)

LEAVENWORTH SENIOR HIGH SCHOOL – LEAVENWORTH, KS

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