MAUREEN

REYNOLDS

ad42z5@r.postjobfree.com

209-***-****

Modesto, CA 95350

SKILLS

Case Management

Directed home placement and conducted home visits.

Assisted counselors with psychosocial assessments, group and individual psychotherapy, referral, and discharge planning to patients.

Managed case files ensuring all documentation is accurate and maintain confidentiality.

Provided advocacy, intervention and support to families and consumers.

Provided housing assistance to people with disabilities.

Trained in and provided ombudsman services by ensuring all law are upheld to benefit of consumers.

Chronic Disease Management

Direct Patient Care

HIPAA Compliance

EDUCATION

CSU-Stanislaus

Bachelor of Arts: Sociology

Honors: Graduated Cum Laude

CSU-Stanislaus

MSW

Units Completed: 17

PROFESSIONAL SUMMARY

Dependable Patient Advocate serving diverse needs of patients through active communication and responsive engagement with healthcare services and policymakers. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism, and regulatory compliance to ease common stressors and de-escalate potential conflicts.

WORK HISTORY

Independent Contractor - Care Provider

Modesto • 11/2008 - Current

Provide personal care for seniors

Provided ADL's and authorized to administer medication.

Comfort Keepers - Caregiver

Modesto, CA • 01/2018 - 03/2020

Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.

Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Transported individuals to events and activities, medical appointments, and shopping trips.

Christian Beret Lodge Camp - Summer Camp Counselor

Modesto, CA • 06/2008 - 08/2008

Assisted in preparing recreational materials and supplies for each activity.

Worked with children of varying age, interest, skill, and developmental levels.

Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.

Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Implemented positive reinforcement techniques to encourage desired behavior from campers both individually and within group settings.

Disability Resource Agency for Independent Living - Counselor

09/2004 - 06/2006

Explained and directed clients to available community resources

Assisted with fundraising by planning, outreach to businesses for charitable contributions, recruit for help with server for the events and secure food vendors.

Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.

Educated clients on available community resources, fostering a sense of empowerment and self-sufficiency.

Telecare Corporation - Social Worker Intern

Modesto, CA • 01/2001 - 04/2002

Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.

Conducted thorough assessments of client needs, effectively identifying resources and interventions necessary for optimal support.

Consulted with other professionals to gain insight and advice and build strong network within organization.

Improved family dynamics through mediation and conflict resolution techniques during home visits and meetings.

Monitored clients' progress to adjust treatment plans accordingly.

Documented client progress and activities in accordance with agency policies and procedures.

Coordinated discharge planning processes for clients transitioning out of institutional settings, ensuring a smooth reintegration into the community.

Telecare Corporation - Social Worker Intern

Modesto, CA • 09/2003 - 05/2004

Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.

Conducted thorough assessments of client needs, effectively identifying resources and interventions necessary for optimal support.

Consulted with other professionals to gain insight and advice and build strong network within organization.

Improved family dynamics through mediation and conflict resolution techniques during home visits and meetings.

Monitored clients' progress to adjust treatment plans accordingly.

Documented client progress and activities in accordance with agency policies and procedures.

Coordinated discharge planning processes for clients transitioning out of institutional settings, ensuring a smooth reintegration into the community.

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