Yoshajandy Negrete

**** * ***** **. **** **

Caldwell, ID 83605

986-***-****

ad42wm@r.postjobfree.com

PROFESSIONAL SUMMARY

Hardworking Customer Service focused on completing work quickly to consistently exceed targets. Resolute team member accustomed to taking on challenging tasks. Dedicated to business success. I learn quickly and am willing to do so. I am honest, reliable, and hardworking. SKILLS

● Experienced and accomplished personal support technician

● Fluent in English and Spanish

● Excellent customer service skills

● Experience in Word, Excel, Outlook, PowerPoint

● 40 WPM and 10-key proficiency

● Data entry

● Multitasking

● Receptionist

EXPERIENCE

Family Medicine Residency of Idaho (FMRI)- Receptionist, Scheduler 2019-2020

• Schedule appointments and follow up for patients.

• Excel spreadsheet for account receivables

• Patient referrals

• Communicated via phone, email, and fax with other health care professionals. Consumer Direct Solutions, Nampa, ID - Habilitative Support Specialist

2017 -2019

● Focus on the client’s individual long-term needs

● Pursue that with a high degree of commitment, integrity, and credibility.

● Be mindful of the daily work in a manner that would strengthen the client’s trust.

● Dedicate 100% of my time to the client to truly be influential in the client's life.

A&R Case Management, Nampa, ID - Care Giver

2015-2017

● Provide functional supervision of clients

● Oversee resident’s schedules consisting of doctor’s appointments, medication intake, recreational activities, and family visits.

● Established solid relationships with clients, co-workers, and administration alike

● Performed light housekeeping duties including cleaning and meal preparation Horizon Solar - Sales Representative

2014-2015

● Made outbound calls to potential clients who paid high electric bills

● Offered solar energy to potential clients to help lower their utility bill

● Set appointments, provided accurate information on any questions customers had

● Resolved customer concerns

Advocate for Inclusions, Nampa, ID - Behavioral Support Specialist 2012-2014

● Observed and provided support to children who have emotional and behavioral issues.

● Worked with children of all backgrounds including but not limited to age, disability, and/or behavioral situations.

● Analyzed and kept detailed records of client behavior and then used that information to help improve their daily life activities.

● Supported children’s emotional and social development with one-on-one situations EDUCATION

Nampa High School - General Studies

Class of 2012