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Account Executive Manager

Location:
Olathe, KS
Posted:
April 17, 2024

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Resume:

Paul B. MacCready, Jr.

**** **** ***** ****** *****: 913-***-****

Leawood, Kansas 66224 Email: ad42w5@r.postjobfree.com

Summary

Strategic thinker with proven success of driving value in leadership, operations, and sales. Seasoned professional who has demonstrated an ability to adapt quickly. Industry experience covers a broad range: insurance administration, healthcare operations, regulatory reporting, Medicare, tax, and unclaimed property. Comfortable with travel and leading remote team members.

Professional Experience

SOVOS / KEANE 2013 - 2023

Director, Senior Global Partner Manager, Global Account Manager Leawood, KS

Keane: Director and COO of its national consulting practice.

Responsible for strategic planning, financial performance and administrative oversight for remote consultants generating Unclaimed Property reporting and audit support.

Led team in billable hours while simultaneously acting as COO.

Created and then led a start-up business unit (Liability Reduction & Remediation – “LRR”).

Sovos: Joined as part of Keane acquisition leading time sensitive LRR client engagements with total exposure in excess of $10 million. Upon closing out all LRR projects, managed and developed strategic alliances for the Tax and Regulatory Reporting line of business. Moved from Alliances to Global Accounts just prior to Sovos’ recent reorganization.

Saved clients >$3 million while simultaneously reducing their audit exposure.

Secured partner agreement with major banking platform for annual reporting.

Responsible for key insurance clients and other Fortune 100 clients.

Demonstrated adaptability by quickly producing in brand new product areas: Federal Tax, State Tax, Global Value Added Tax, ACA, and Insurance statutory reporting.

MARKETSPHERE CONSULTING, LLC 2010 - 2013

Director – Life Insurance Audits Overland Park, KS

On-site management of client responses to Verus audits generating $600k+ in annual revenue. Oversaw the reporting of over $300 million of unclaimed property. Nationally recognized speaker.

COVENTRY HEALTH CARE OF KANSAS 2009 – 2010

Chief Operating Officer (COO) Overland Park, KS

Oversight for provider contracting, health services, regulatory compliance, product implementation, and the Medicare product line of a $500 million managed healthcare business.

MOBILECARE 2U (MC2U) 2005 - 2008

President & CEO Overland Park, KS

Turned under-performing start-up around by applying strict management disciplines resulting in measurable improvement: Doubled the number of commercial clients (222 from 108), quadrupled gross revenue ($3.6 million from $0.9 million), and achieved sustainable positive cash flow.

HUMANA, INC. 2002 - 2005

Director, National Accounts Phoenix, AZ

Responsible for retention of strategic accounts like Swift Transportation (10,000+ employees).

Director, Consulting Practice Louisville, KY

Drove major increases in operational efficiency using project management techniques including best practice replication, process mapping and statistical analysis.

DELTA DENTAL PLAN OF KENTUCKY 1996 - 2001

Vice President of Operations and Chief Operating Officer Louisville, KY

Led Underwriting, Claims, Customer Service, Information Systems, Billing, Eligibility, Printing, and Mail Services units making up 80% of all associates.

Managed a complete systems conversion.

Slashed administrative ratio by 30% using process improvement techniques.

Presented operational updates directly to the Board of Directors on a quarterly basis.

THE PRUDENTIAL HEALTHCARE GROUP 1987 - 1996

National Account Executive Chicago, IL

Responsible for multi-location, managed care accounts including Kraft Foods, Inc., The Quaker Oats Company, Sweetheart Cup, and The Florsheim Shoe Company.

Marketing Manager Minneapolis, MN

Responsible for National RFP responses, Marketing, Communications, and Data Analysis.

Served as team leader responsible for relocating marketing efforts due to the 1994 reorganization (2,700 jobs eliminated).

Designed, staffed and managed unit supporting National Accounts (proposals, custom materials, general collateral, client specific data analysis, IT support).

Regional Group Manager Minneapolis, MN

Responsible for sales and service of Life, Dental, Medical and Disability Group Insurance products with special focus on Managed Medical (HMO, PPO, and POS) and Managed Dental (DMO).

•Maintained relationship with key brokers & consultants including Towers Perrin, Alexander & Alexander, Hewitt/Aon, Mercer, and The Wyatt Company.

•Led sales efforts responsible for obtaining clients such as: Target Stores, Control Data Corporation, The St. Paul Companies, and The Valspar Company.

•Named Prudential Group Representative of the Year for 1992 based on sales volume ($22M).

Education

The University of Minnesota/Carlson School of Management, Minneapolis, Minnesota

Master of Business Administration

Grinnell College, Grinnell, Iowa

Bachelor of Arts, Economics



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