Arleen Santiago Velázquez
ad42s9@r.postjobfree.com / 813-***-****
Result-oriented customer service professional with experience in cash handling and time management. Focused on providing excellent service, accustomed to working under pressure to meet company goals and achieve customer satisfaction. Fluent in Spanish and knowledgeable in basic English language with excellent interpersonal skills.
EXPERIENCE
September 2001 – August 2023
Nesco Resource
Tampa, Florida
• Packing
2006-2013
Walmart Supercenter
Caguas, PR
Invoice Clerk / Cashier
• Program and control billing process
• Guarantee billing and ensure payment to suppliers get on a timely matter
• Complete monthly and annual inventory of perishable food
• Cash register and cash handling procedures
2002-2005
Ralph’s Supermarket
Las Piedras, PR
Customer Service Associate
• Responsible for collecting payments
• Greeting customers, answering to inquiries
• Bagging groceries, scanning items, and reconciling receipts with cash Arleen Santiago Velázquez Resume 2
2001-2002
Banco Popular de Puerto Rico
Hato Rey, PR
Teller
• Assisting customers with banking transactions: deposits, withdrawals, payments
• Resolving complaints or account discrepancies and answering questions
• Handling currency, transactions, and confidential information
• Promoting and informing customers regarding bank products and services
EDUCATION
Foundations of English Classes Certification
Institute for Corporate & Continuing Education at HCC Tampa, Florida
Customer Service Certification
Target Marketing
Hato Rey, PR
High School Diploma
Escuela Superior Manuela Toro Morice
Caguas, PR
REFERENCES
Upon requirements