Deborah Amponsah

**** **** ****, ******* ** *****

ad42ml@r.postjobfree.com

860-***-****

OBJECTIVE

● I would love to join your humble organization and pursue more skills and contribute the knowledge I have acquired in the past.

EDUCATION

● East Hartford High School

● 3.6779 GPA

● University of Connecticut Student Support Services (SSS) program (July-August 2017)

● University of Connecticut (Hartford)

● University of Connecticut (Storrs)

● Bachelor of Science in Health and Wellness

● 2.698 GPA

WORK EXPERIENCE

Summer Youth Employment Learning Program, East Hartford-Summer 2016 Team Worker

● Help gain working skills and working in teams.

Panera Bread, Glastonbury, CT May 2017- August 2017 Team Associate

● Require more working skills, Time Management and Time Conscious,

● Had a great customer service and care and socialize with people and working as a team.

UNIVERSITY OF CONNECTICUT- Hartford, CT Fall 2017- May2019 Student Administrative Assistant

● Answered and made phone calls to students regarding academic holds and resources

● Assisted students with any questions or concerns regarding their student admin accounts

● Documented the flow and activity of students coming in and out of the campus office, in addition to monitoring student phone calls and meetings

● Assisted students in registering for classes and assisted my supervisor in running a class.

• Provide information to students, faculty, staff, and the public regarding department services, policies, and procedures

• Perform basic bookkeeping duties including receiving and recording monetary transactions

• Compile and/or analyze data from various sources

• Perform basic reception duties including greeting visitors and customers

• Answer telephone, direct calls, and take messages

• Operate a copy machine, printer, fax, scanner, and other office equipment

• Schedule appointments

• Complete hardcopy forms and data entry tasks on PC applications

• Run errands

• Create, edit, and or update invoices, letters, brochures, and other correspondence

• Organize and maintain confidential files and records

• Sort and distribute mail, email, and other correspondence

• Attend training sessions and staff meetings

• Perform miscellaneous duties as directed

Student Tutor, Q-center. (Fall 2018).

● Assisted students with courses like Chemistry, Biology.

● Helped students with assignments.\

Shoprite- East Hartford, CT January 2018- August 2019 Sales Associate

● Assist customers with locating their desired product

● Persuade new customers to sign up for Shoprite Membership card.

● Communicate to customers various offers and sales going on in local Shoprite departments

● Perform duties as a cashier, managing and monitoring the monetary transactions of customers

● Ensure the cleanliness and organization of my local Shoprite department is above standard

● Worked and trained in other Departments like the Deli. University of Connecticut - Storrs, CT August 2019- April 2020 Residential Office Assistant

● Assisted Hall Directors in the Office.

● Assisted Students with question or enquires about Residential Life on campus ● Checked students in and out of their assigned rooms.

● Assisted Students in changing their housing assignments

● Making excel spreadsheet and keeping track of students on my residential site. Amazon Fulfilment Center -Windsor, CT April 2020- July 2020 Warehouse Associate

● Packed and Shipped orders for customers.

● Rebinned items into chute for packers to grab and pack into boxes.

● Organized and scanned in totes, labeled, and made pallets to be shipped off to other Amazon locations.

● Stow items into Robots for pickers to pick items from the Robots. Project Genesis, Willimantic, CT July 2020-March 2022 Independent Living Skills Training (ILST)/ Recovery Assistant (RA)

● Work as an Acquired Brain Injury (ABI) Companion / Recovery Assistant

● Cues consumers / Clients on what to do

● Assist clients to acquire a better and normal lives like they had before their incident.

ProCare LTC of CT - Cheshire - April 2022- July 2022 Pharmacy Technician

● Filling daily drug orders

● Prepacking ordered medications and labels

● Pulling and putting back medication from racks

● Tote medication and bagging them into various health facilities Maximus - Columbus – Current

Credentialing Specialist

● Completion of health care professionals credentialing and re-credentialing applications.

● Data entry of new applications in the credentialing database.

● Maintain working knowledge of the National Committee on Quality Assurance

(NCQA) standards and State and Federal regulations related to credentialing.

● Perform and collect PSV (primary source verification) documentation for licensing, board certifications, proof of professional liability insurance, National Practitioner Data Bank (NPDB) and other sources as required based on NCQA standards, health plan requirements

● Maintain the credentialing database and ensure up-to-date information is always obtained.

● Credentialing both Practitioners and Facilities

● Performs primary source verifications of all practitioner credentials, which include licensure, DEA, NPDB, certifications, and additional required verifications.

● Maintains confidentiality and privacy of all provider information.

● Maintains and tracks copies of current state licenses, DEA certificates and any other required credentialing documents for all providers and to ensure timely renewals

● Communicates proactively with candidates and staff going through the credentialing process to ensure they receive and provide information in a timely fashion and remain appraised of their credentialing status

● Communicates proactively with candidates and staff going through the credentialing process to ensure they receive and provide information in a timely fashion and remain appraised of their credentialing status

● Maintain necessary logs, lists, records, and current documentation required for provider credentialing and re-credentialing

● Performs other duties as may be assigned by Management PERSONAL ATTRIBUTES

● Positive work ethic and Hardworking

● Respectful and Over-achiever

● Desire to learn and be trained

● Quick learner

● Friendly and kind.

● Patience

● Great communication skills

● Multi-tasking

● Strong attention to details

● Excellent Work ethics

● Work well with people

SKILLS

● Bilingual (French and Ghanaian language)

● Internet /email

● Customer service skills

● Microsoft, Excel, Word Document, Spreadsheet

● Minitab

● Recovery Assistant Certified

● Independent Living Skills Training (ILST)

● Experience with CAQH (Council for Affordable Quality Healthcare) database and application process.

● Working knowledge of credentialing accreditation regulations, policies, and procedures

● NCQA standards

SCHOOL ACCOMPLISHMENTS

● High Honors (Junior Year)

● Perfect Attendance (Junior Year)

● Honor Roll (Senior Year)

● High Honors (Third quarter)

● High Honors (Senior year)

● Student of the Month (December 2016)

COMMUNITY SERVICE

● Greater Hartford Ghanaian S.D.A Church, House Cleaning, to be more organized and prepared for the future.

● Aurora Senior Living, East Hartford to help the patients which leads towards my career

● Robert J O’Brien Elementary School, East Hartford

● Bloomfield Health Care Center, help and care for patients leading towards my career.

● ● Donation in a small village in Central Region, Ghana -West Africa

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