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Hospitality Management General Manager

Location:
Santa Clara, CA
Posted:
April 17, 2024

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Resume:

CURRICULUM VITAE

VINCENT VIJAY PYNE

MOB. NUMBER: +1-415-***-****

ADDRESS: **** ********* ***, *** *, Santa Clara, California, 95050 CAREER OBJECTIVE:

To work in a responsible and challenging position of a professional organization where I can utilize my professional skills, knowledge and my entire personality for the betterment of the organization and implement better ways and means to achieve the organizational goals and objective.

EDUCATIONAL QUALIFICATIONS:

I.C.S.E : In 2009, from St. Xavier’s Collegiate School, Kolkata. I.S.C : In 2011, from St. Xavier’s Collegiate School, Kolkata. BSCHMCTT : Completed bachelor’s in hospitality management from IIAS, Kolkata.

Master’s In hospitality management from Edinburgh Telford College, Scotland. PROFESSIONAL QUALIFICATIONS:

• Diploma in Food Production (Cookery & Bakery Course) from ST. JOSEPH CATERING SCHOOL, Kolkata (Specialization – Continental).

• Completed Food Safety Course and received California Food Handlers Certificate.

PERSONAL DETAILS:

Father’s Name :Jibon Krishna Pyne

Nationality : Indian

Date of Birth : 18 October 1991

Marital Status :Single

Religion : Roman Catholic

Gender : Male

Contact Number :415-***-****

WORK EXPERIENCE:

• Presently working as a General Manager/Shift Manager for Dunkin’ Donuts at SJC.

• Worked as a Owner Operator for San Francisco Bay Area Limousine as a chauffeur from January 2020 to December 2023.

• Worked at SFO, USA as a Station Manager for Eva Airways (Pacific Aviation) from February 2019 to December 2019.

• Worked as an Assistant Manager at Alioto’s Restaurant at Fisherman’s Warf San Francisco, USA from April 2018 to January 2019.

• Worked as a Part time Host at Calzone Italian Restaurant in San Francisco, USA from April 2018 to January 2019.

• Worked as a Senior Captain/Matre-D at China Live, San Francisco, USA from August 2018 to December 2019.

• Worked as a Restaurant Manager at Star India Restaurant, San Francisco, USA from August 2015 to July 2018.

• Worked as a Chef tournant at Norwegian Cruise line, Miami Florida, USA from August 2013 to June 2015.

JOB RESPONSIBILITIES:

• Working with other staff and scheduling their shifts.

• Taking orders from the Executive chef and ordering the groceries in the market.

• Taking care of the cost control

• Ensuring the quality of food made and served on daily basis.

• Taking big reservations and delivery orders in a proper way.

• Taking care of the sale and reports and all closing duties.

• Maintain Hygiene and safety standards.

• Always greet guests in a friendly and professional manner according to Hotel standards.

• Engage each guest as a unique individual and listen attentively to their requests.

• Perform accurate check-ins and check-outs of guests daily.

• Answer the telephone in a timely and professional manner.

• Make reservations over the phone and in person.

• Run daily reports to check reservations for accuracy and identify any special request

• Responsible for a cash float throughout your shift and ensuring it balances correctly at the of shift.

• Anticipate and address guest’s service needs.

• Listen to guest’s complaints or concerns and resolve their issue in a timely manner.

• Promote a safe working environment.

• Learn and adhere to all fire and emergency procedures, including procedures for handling of the fire panel, ensuring guest safety and participate in an evacuation if necessary.

• Practice safe working habits, including bending and lifting appropriately to avoid

injury, reporting hazards, appropriate use of cleaning chemicals and working to minimize tripping hazards

• Comply with the Hotel Policies, Procedures and Code of Ethics.

• Performs any additional tasks which are assigned by management.

• Worked as an Industrial Trainee (IT) in the Food and Beverage Service Department, Front Office Operations & Food Production Department for approximate 4 months in Oberoi Grand, Kolkata.

• Worked in The Saturday Club Limited, Kolkata in Guest Service.

• Worked as a Casual Trainee (CT) in the Food and Beverage Service Department, Food Production Department in.

• OBEROI GRAND, KOLKATA

• TAJ BENGAL, KOLKATA

• ITC SONAR, KOLKATA

• CHROME HOTEL, KOLKATA

OTHER QUALIFICATIONS:

Computer Literacy : Knows Computer.

(Windows XP, VISTA, 7, Photoshop, CorelDraw, MS-Word, MS-Excel, MS-PowerPoint)

Language Proficiency : English (US), Hindi, Bengali. Interest : Travelling, browsing internet, Listening to Music, Playing Cricket.

Strength : Strong analytical, Problem solving and

decision-making ability etc.

DECLARATION: I do hereby declare that all the above information is true to the best of my knowledge.

VINCENT VIJAY PYNE



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