Aruna Muvva

407-***-****

ad426z@r.postjobfree.com

SUMMARY OF EXPERTISE

● 20 + years’ experience in Information Technology with emphasis on Program Management, Project Management, Release Management, Change Management and Software Quality Assurance.

● Strong experience of the Software Development Life Cycle (SDLC), Agile (Scrum, Kanban)

● Excellent communication and presentation skills

● Excellent leadership qualities with innovative and effective problem solver SUPPORTED TECHNICAL ENVIRONMENTS

● Agile development methodologies > Scrum, Kanban, SAFe, JIRA, Confluence

● Applications/Tools Used > GitHub ● Jenkins (Continuous Integration & Continuous Delivery) ● JIRA ● Confluence ● Docker/conductor ● IBM Urbancode ● Chef ● Ansible ● ServiceNow ● TOAD ●Visio ● MS Project

● Splunk ● Wavefront ● QTP 9.5 ● Win Runner 7.6 ● Test Director 7.x ● Quality Center 9.0

● Application Environments > Apache Tomcat ● JBoss ● WebSphere ● SOLR ● J2EE ● SOAP ● Web Services

● Platforms/ Environments > Cloud services (AWS, GCP, Azure) ● Windows ● Linux ● UNIX EXPERIENCE

Palo Alto Networks, Santa Clara Principal Technical Program Management Inc Jan, 2023 to till date

● Primarily responsible for driving strategic alignment across the organization by, Creating and managing value driven roadmaps and prioritization of initiatives.

● Driving successful delivery of the initiatives that are highly critical and cross-functional in nature

● Providing process frameworks to maximize the business value generated

● Manage the prioritization and scheduling of large cross-functional initiatives and programs in a centralized manner

● Created and managed a visible roadmap for all programs across Prisma cloud

● Ensure there is a clearly documented business case for the program

● Ensure the PM defines the PRD and keeps the roadmap updated

● Plan and publish program milestones, critical path, and deliverables

● Defined roles and responsibilities for the program including sponsors, leads and teams

● Conducted Scrum of Scrums to drive cross team alignment across Engineering, product, GTM team ( Sales, Solution Architects, Customer Success, Customer Support, Professional Services)

● Tracked and managed deliverables to deliver on-time

● Initiated Product Launch Checklist for all customer facing initiatives. For technical initiatives, ensure the cost approvals and communication plans are in place

● Managed communication to relevant stakeholders

● Publish weekly updates on supported initiatives

● Prepared teams for change management in terms of training/knowledge management

● Introduced feedback loops and conducted retrospectives

● Successfully delivered Darwin making cloud security simpler and more intuitive. With a reimagined user interface and new features to help customers secure their infrastructure, runtime, and code, all from a single integrated platform

● Delivered Technical programs such as RDS upgrade (11.21 and 14.9), new prod stack and customer tenant migration - EKS Infra up and ready > Pipeline to install applications (monolith/microservices and independent deployments) > configuration of endpoints and secrets > setup Monitoring dashboards > QA handoff/validation/signoff, Go live and migrate customer tenants on the stack

● Managed and delivered Prisma cloud AI Co pilot Private Preview to 9 customers with features How to questions

: Knowledge Base, Asset search, doc search, generative navigation, Identify and auto remediate top risks/top Vulnerabilities and suppress alerts for specific vulnerabilities, including false positives and support ticket creation integrating with servicenow with KPI’s Helpfulness 80%, Retrieval accuracy - 85% and latency (10 secs)

OKTA, (Remote) — Principal Technical Program Manager April 2021 - Dec 2022

● Overall responsible for the delivery of projects that includes working closely with technical leaders and business stakeholders to compose the product vision, goals, roadmap, planning, and backlog prioritization

● Open-minded Technical Program Manager with a history of partnering with executives to define and develop solutions. Adept in all phases of project management and customer relationship building. Significant strengths in cross-functional collaboration to drive effectiveness.

● Managing Program for Monthly scrum Review meeting improvements to scale, Format of Program management process WiKis, Jiras, content presented, participation and documentation.

● Continuously improve the processes and strengthen the definition of release readiness and definition of done.

● Partner with Release Engineering & Test Engineering teams for managing & improving code change control processes

● Attend EPD (Engineering, Product & Design) Quarterly planning meeting and Scrum team design review meetings across

● Part of weekly COE (Center of Excellence leadership team in Engineering) to review the performance metrics, Root cause Analysis for the week and upsize/downsize infrastructure discussion

● Proactively identify technical or process improvement opportunities, and partner with Engineering or customer facing teams to implement the changes

● Hired and mentored/onboard 2 new program managers in the team.

● Coach other Program Managers to maintain consistently high standards of communication, productivity and teamwork across all Program Managers

OKTA, San Jose — Staff (Lead) Technical Program Manager/ Sr Technical Program Manager Release June 2017 - March 2021

● (Okta, Inc. identity and access management company provides cloud software that helps companies manage and secure user authentication into applications, and for developers to build identity controls into applications, website web services and devices)

● Hands on experience in developing, managing and executing end-to-end program lifecycle as Staff technical program manager.

● Providing strategic direction and developing a roadmap to lead large mission critical transformation and modernization programs across lines of businesses partnering with technology, business and external vendors.

● Well-versed in analyzing program performance and implementing actionable improvements to drive growth

● Deep understanding of risk framework, information security standards, audit and compliance

● Technical expertise and deep experience in leading complex root cause analysis in collaboration with technology and business partners.

● Significantly contributed to the evolution and scale of the release process to deliver value to the customers as efficiently and as seamlessly as possible.

● Evaluate and analyze process bottlenecks. Drive engineering solutions and provide recommendations for improvement

● Strong technical background so actively participated and contributed to technical design discussions

● Generated and facilitated KPI reports (Key Performance Indicator) monthly and quarterly for program management metrics/trending with the Features delivered.

● Composed and calm in high-pressure environments by maintaining a strong focus on action and customer satisfaction.

● Empower and lead for the growth of the team.

● Introduced and implemented Engineering Program management process across Business Technology teams

(Salesforce/Workday/Boomi/Netsuite/Data)

Release Manager Macys.com (consultant through Nisum Technologies Inc) 2013/8 to 2017/6

● Managed Releases for multiple Projects, multiple deploys per month over 30 different Sprint Teams & 9 Lean teams

● Managed & developed process to schedule & approve deployments for Production /non-Prod environments.

● Collaborated with Product Owners, Project Managers, Scrum Masters, Software Developers, DBAs and Quality Assurance staff along all phases of project life cycle to ensure a repeatable and traceable approach to the release processes

● Facilitated successful Release of Code from Engineering to Production by proactively & reactively working with Executives, Product Management, Development, QA and Operations

● Managed the deployment of the deliverables to the test environment & specifically ensured that the external dependent items are available at test runtime

● Created & improved Release processes and documentation to minimize customer impact during changes

● Concurrently managed multiple Releases and Changes.

● Creates, reviews, publishes and manages release plans, formal release notification, deployment instructions and launch plans as needed.

● Determines the readiness of each release based on release criteria; quality of release, production environment readiness, training and support plans, rollout and backout plans, and risk management plan.

● Established weekly brown bag sessions for knowledge sharing between on-site/offshore operations support teams and project development teams to support expanding business and technology footprint.

● Established metrics to assist management decision-making and trained/coached team members. Project Lead Macys.com (consultant through Nisum Technologies Inc) 2010/9 to 2013/7

● Played an integral part of the release process and a key leadership role supporting the implementation of business functionality and software enhancements into production.

● Responsible for being the single point of contact for the Development side during the release cycle at macys.com.

● Constantly engaged in heavy collaboration within the Release team and across technical, development and business teams to cover and manage tasks and release plans.

● Attended and actively participated in daily release meetings.

● During major change planning (adding new Data Center move and database upgrade), assessed impacts and made recommendations to mitigate risks for minimum interruptions to business services.

● Partnered with Product Managers and Technical Managers to prioritize defect fixes and operations enhancements through cost/benefit analysis, business case evaluation and story estimates during iteration/release planning.

● Took ownership of a 3rd party product by managing delivery, incidents and vendor support. Recommended improvements to engineering and product management leadership through metrics trending analysis.

● Drove incident resolution within SLA through vendor management and partnership with engineering teams and provided communications to various levels of technical and business stakeholders. Sr. QA Lead/Sr. QA Engineer/ QA Automation Engineer Nisum Technologies Inc) 2003/2 to 2010/8

● Work in conjunction with application development, and business groups to understand functionality, scalability, performance, security, and integration requirements for upgrades or new system deployments.

● Maintain an in depth understanding of the system architecture and application functionality.

● Participate in daily release standup meetings with all the cross-functional teams including QA, tech leads, business, release and project managers.

● Regularly communicate project status, action items, risks, opportunities, and milestone deliverables to the respective stakeholders.

● Created and presented Production Verification Strategies to members of Senior Management, Developers, Production Support, Product Management and Security.

● Work with developers to provide additional research and debugging of issues when more information is needed to resolve problems

● Establish quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.

● Analyze formal test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws.

● Assist in the development of change control processes, practices, and guidelines for new and existing technologies.

● Work with developers to provide additional research and debugging of issues when more information is needed to resolve the Critical & high priority [Sev1, Sev2] tickets submitted by customer, business or through daily monitoring.

Education:

● Master of Science in Information Systems[MSC IS] from Nagarjuna University, A.P, India [2003 ]

● Bachelor of Computer Applications [BCA] from Nagarjuna University, A.P, India [2001] Certification/Courses:

● ISTQB Certified http://istqb.in/istqb-foundation/certified-testers [M Aruna Kumari]

● Certified Scrum Master https://www.scrumalliance.org/community/profile/amuvva

● Project Management (PMP) training completed (Canvas Infotech Fremont CA)

● CertifiedSAFe5Agilist:https://www.credly.com/badges/c19ae62a-ef17-4f03-bdb6-b1a9bb125778/linked_in?t=r paflp

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