Charishma

Status: U.S.Citizen

Linkedin: https://www.linkedin.com/in/charishma-d-602256146/

Contact: 224-***-**** email:ad41yr@r.postjobfree.com

EXPERIENCE SUMMARY:

•More than 12 years of test-specific experience in IT industry and 7 years of Lead experience with diversified exposure to both manual and Automated Testing of SAP Modules, Web-based applications Mobile Applications (IOS & Android) leading Multiple Offshore and Onshore Teams in Agile work Environment.

•Worked in most Prestigious Project of the company with Mobile Applications for the Project of Delivery Services Video which mainly involves with MYQ Smart Garage Camera and integrated Project to Amazon Key on IOS and ANDROID applications.

•Working knowledge of Azure Dev ops for Test Management and CI/CD Pipelines.

•Worked for designing and evaluating Middleware automation(backened) tests for web applications using API's.

•Converted API's from SOAP UI to Karate Framework for all the backend tests.

•Worked as Project Delivery specialist for all multiple projects for New Product Development by communicating regulary with all StakeHolders.

•Worked as UAT for multiple projects related to IOT and provided Feedback and included all as enhancements in later Releases

•Tested Webservices using SOAP UI and XML

•Performed Requirements Traceability Matrix for all New Product Development.

•Certified Scrum Master and Professional in using Agile Methodologies.

•Part of Firmware Testing for Garage related products, Smart Garage Camera, Access Control Systems and different Mobile phones with many Projects which are involved with different kinds of hardware and software devices.

•5 Years of solid experience on testing IoT devices which includes wireless sensors, software, actuators, and different projects which are imbedded into mobile devices, Smart Garage Cameras where all videos and events are stored in Cloud Technology.

•Proven skills in Leading and training teams, Test Management and Meeting the deadlines.

•Experience in testing different kinds of applications developed on different platforms like Cold Fusion, Mainframes, JAVA, J2EE, ASP.Net 2.0/1.1, C, VB. Net.

•Excellent communication and analytical skills and extensive experience in gathering requirements by interacting with the Client.

•Perform both manual and automated test using Selenium and Appium on mobile devices covering Android Phones, iPhones, Android Tablets, iPads, Windows Phones and desktop including Windows and Macintosh. Proven skills (with respect to QA involvement) in all phases within the software Development Life Cycle (SDLC) and Testing Life Cycle (TLC).

•Proven track record in Test Management and Test Coordination, Test Planning, Test strategies, Test case management, Bug tracking and Test Reporting.

•Proficient in Unit, Integration, Smoke Testing, Functional testing, Regression testing and User Acceptance Testing.

•Hands-on experience working with Playwright, a powerful testing tool for automating browser testing tasks. I utilized Playwright to create comprehensive test scripts, ensuring robust and efficient testing procedures.

•Experienced in working with both Agile-Scrum and Water Fall Methodologies with both onsite and offshore Teams

•Experience in creating Test plans, writing and execution of Test cases, developing and maintaining Test scripts, analyzing bugs.

•Excellent Analytical, Business, Problem solving and Communication skills, with ability to interact with individuals at all levels.

•Well versed with different types of testing like Black Box testing, White Box testing, Performance testing, Stress testing, Validation testing, and Verification testing.

•Extensive experience in using Use Cases and UML diagrams to create Test Scenarios. Experience in bug reporting and bug tracking using management tools such as Test Director for Quality Center and Clear quest.

•Extensively used SQL queries for back end Testing. Performed data integrity testing by executing SQL using PL/SQL Developer Tool.

•Excellent knowledge of Data warehousing tools like Informatica, Business objects and ETL

•Creative self-starter capable of establishing positive and productive working relationships in internal and external team environments.

•Experience in working in a deadline driven environment.

•Verifying that all functions within SAP modules perform as expected and Ensuring that business processes are accurately implemented and executed.

•Strong communication & interaction with Clients, Developers, Business Analysts, Management team both on Onsite and Offshore.

•Proficient in Testing Enterpirse Business Applications like Oracle, Salesforce and SAP

•Excellent Analytical, Business and Problem solving, with ability to interact with individuals at all levels.

Education:

BS in Computer Sciences, Masters Program in International Business.

Certifications:

Certified Scrum Master

PMP Trained

Technical Skills

•Q/A & Testing: Functional Testing, Automated Test Tools, Test Plan Design &Test Cases, Selenium, TOSCA

•Test Management Tools: Test Rails, Quality Center, Rally, JIRA (Agile Methodology), Spira

•Testing Tools: Mercury Win runner, QTP, Load runner, Test Director,

•ALM Quality Center, Load Runner, IBM Rational Clear Quest Tool

•Defect Tracking Tools: Test Director, Clear Quest, JIRA, Rally

•Languages: Cold Fusion, Python, C, C++, HTML, Java, SQL, VB, Microsoft Office Products, Oracle Applications for Various Modules.

•RDBMS: ORACLE 10g, MS SQL 2005, DB2.

•Database Tools: TOAD and PL/SQL Developer Tool

•Operating System: Windows NT/98/2000/XP/and Windows 7

•API Testing: SOAP, Postman, Ready API, Karate Framework

•Mobile Apps(IOS & Android) Automation using Selenium and Appium

CHAMBERLAIN GROUP (Oakbrook, IL)

September 2014- March2024

Chamberlain Group (CGI) is a global leader in access solutions and products. As the corporate parent company to Lift Master, Chamberlain, Merlin and Grifco, as they design and Engineer residential garage door openers, commercial door operators and gate entry systems. Our products are connected through our innovative myQ technology which empowers users to control or monitor their entry points through smartphone access. Chamberlain also the parent company to Controlled Products Systems Group, the largest wholesale distributor of perimeter access control equipment in the U.S. and an affiliate of Systems, Inc., one of North America’s leading dock leveler manufacturers.

Role: Test Lead/ Associate Manager

•Managing multiple work streams as QA Lead by working with all resources from Dev, Product & QA and help in ensuring successful releases of the deliverables for multiple applications.

•Working in Multiple Projects where there are no Production bugs and currently working in Agile Environment for Delivery Services Video Project which involves with Smart Garage camera and Hawkeye GDO.

•Reviews Test cases written in BDD format by Offshore team for Functional and Automation Testing.

•I am responsible for reporting the weekly status on the projects that I am working with to the director of QA to determine what percentage of the project has been done up to that weekend to see whether we have any show stoppers which needs to be fixed immediately. These weekly status reports will also help in determining where we are as far as meeting the deadlines for the projects.

•Responsible for understanding user scenarios, devising test plans, creating effective test cases and perform various test including Front-end Testing, Back-end Testing, GUI testing, Functional Testing, Smoke Testing and Regression Testing.

•Lead, mentor, motivate and manage the work efforts of the QA team members (Onsite & Offshore)

•Identity key features and functionality of the application and devise effective test plan to uncover any potential errors/bugs that may interfere with the user experience and thus lower the quality of the products.

•Experienced on Azure loud to run Automation Pipelines for both Middleware and Frontend applications.

•Used Test Driven Development (TDD) framework in cucumber for web application.

•Collecting and analyzing Market data using Adobe Analytics/ Adobe Omniture, identify key devices based on user matrix and creating test plan and prioritize test coverage accordingly.

•Efficiently identifying and logging errors as they are discovered and suggest feature improvements for better User Experience UX.

•Effectively participate in cross-platform and cross-browser testing of all responsive design web-sties in Mobile phones and tablets, verifying page layout meets the design specifications and identifying key issues.

•Perform both manual and automated test using Selenium and Appium on mobile devices covering Android Phones, iPhones, Android Tablets, iPads, Windows Phones and desktop including Windows and Macintosh.

•Create a traceability matrix for all tests and update results in Test Rails and log all defects and enhancement suggestions in Jira.

•Participate in daily stand-up meetings, walkthroughs, scrum and sprint planning meetings and take an active part by providing necessary feedback.

•Effectively communicate with team members and project managers and devise an efficient test plan and test strategy and timely deliver results without compromising project deadline and the quality of testing.

•Worked as Release Manager for so many New Product Development for all the Releases.

Houghton Mifflin Harcourt, Rolling Meadows, IL

Jan’14- August’14

Role: Sr.Quality Assurance Analyst.

Projects: Worked on Woodcock Johnson (WJIV) which online scoring and reporting platform. The Woodcock-Johnson online scoring and reporting system is a web-based, data management resource.

Worked on Multiple SAP Modules for Online Scoring and Reporting. WJIV is a Clinical Project where comprehensive, authentic assessment suite for tracking developmental milestones and academic growth. The web site will help you gather, store, and report on a portfolio of information for the children in your organization.

Worked on Mobile Applications where Web application got released on June 28th.

Responsibilities:

•Working with Agile Scrum Methodology with three week sprint duration on SAP CRM module.

•Currently working with Mobile Testing Application as Web version has been released on June-28th 2014.

•Maintaining Regression Test Suite for all the Mobile User stories in Spira.

•Performing Integration and Exploratory Testing on different devices in different software versions and logging bugs.

•Analyzing the User Acceptance criteria.

•Testing in UAT Environment as needed by the Team before build was deployed to stage.

•Actively participated in Sprint Backlog review, Sprint Planning and Sprint Retrospective meetings and providing the feedback for user stories reviews, prioritization and story points.

•Attended every day scrum call meetings and used to give daily updates to the team regarding the iteration Status.

•Identified and logged issues for integration, functional and regression tests and investigated thoroughly to find the root cause of the issues to help developers to fix them accordingly.

•Paired with developers, who are in onsite and off-shore in helping them debug the issues in QA environment for quick resolutions.

•Training and otherwise working with engineers in best-practices for assuring code and product quality

•Expertise in using Server management Studio for writing and executing SQL queries to check the data integrity.

•Preparing detailed test plan and test cases by understanding the business logic and user requirements.

•Collaborating with the business stakeholders and functional consultants to validate the business process flows and data requirements.

•Main Resource for Post Production Testing after project went Live and prepared Released Testing Document.

•Developed test plans and related documentation for new software as well as assisting in the writing of specifications and configuration guides.

•Communicated with all stakeholders particularly Systems Analysts, Product Management and developers. Attended and participated in planning, design meetings, project review meetings, Weekly status meetings and various other meetings which were focused on making the applications more effective.

Environment: Jira, SQL Server 2008, ASP.NET, C#, Microsoft Excel, Latest Versions of IE, Firefox, Google Chrome, Spira as Test management Tool

Travel Click, Schaumburg, IL

Aug’12-Dec’13

Role: Quality Assurance Analyst.

Projects: Worked on Multiple Projects for this company which Includes

Single Media Amendment, Media Change Calculator, Cancellations & Terminations,

Single Media Insertion and Travel Port Graphical Banners.

Responsibilities:

•Worked with both Water Fall and Agile Scrum Methodologies. Attended everyday scrum call meetings and used to give daily updates to the team regarding the iteration Status.

•Used Rally as a Test Management Tool for the Tasks allocated from Requirements Discovery, Test Plan preparation, Test Plan Execution

•Attended the Business and Functional Requirement Document (BRD) review meetings conducted by BA team to better understand the application functionality and to gather Functional Requirement Document (FRD) to create the Test Plan and Test Scenarios.

•Executed Guide Wire Testing on Claims and billing applications.

•Conducted formal and informal Peer Review meetings to discuss the Project Test Plan documentation.

•Involved in Internal and External Test Plan review meetings where Peer members, QA Lead, BA, Client User and Development team are the attendees.

•Conducted Base line, Sanity, Functional, Integration, Ad-hoc, Regression and UAT testing against the existing and new product.

•Extensively involved in weekly/daily Defect Review and Test Execution Status Meetings to discuss the defects with development team.

•Prepared Release Notes based on the fixed/non fixed defects which are moved to Icebox

•Tested applications in UI for Fronted and also written SQL Scripts in the database to compare the UI Values at Back end (Database).

•Extensively used Jira to Track Defect Management Tool to log all the defects and reporting purpose.

•Extensively Used Sales force application and Oracle Applications exclusively for Financial Module

•Performed UAT Testing with Product Owners and Stakeholders for some of the projects I worked so far and helped those providing data from Database.

•Performed Back End testing of the database by using SQL queries to make sure that the database reflects the updates/change, to verify the database Integrity.

•Altered the test cases as per the Change Requirements and Enhancements as some additional features were added in the migration project.

•Performed Smoke, System, Integration, and GUI, functional, Navigational, Regression, verification and validation testing.

•Attended Weekly QA Staff Meeting and sends weekly Status Reports exported from Rally to Excel

Environment: Sales force, Jira, Rally, Oracle Applications, Cold Fusion, Microsoft Excel, PL/SQL Developer Tool, Latest Versions of IE, Firefox, and Google Chrome.

Simstar Hamilton, NewJersey

May’2010 – May’2012

Role: QA Verification Analyst

Project: Redesiging Wepages of Medicines for ADS

Responsibilities:

•Conducted testing activities for pharmaceutical products, including raw materials, intermediates, and finished goods.

•Performed analytical testing, stability testing, and method validation to ensure compliance with regulatory standards.

•Executed validation protocols for equipment, processes, and analytical methods.

•Collaborated with cross-functional teams to address and resolve quality-related issues.

•Involved in Requirements Gatherings / Analysis from the project initiation phase.

•Involved in the implementation of SQL upgrade of our Database from SQL Server 2005 to SQL Server 2010, by creating the Test Plans for mapping our Back-end system (Databases from different servers) mapped to current functionalities.

•Involved in writing Test Plan, Test Strategies, and Test Cases for our Redesign project and helped Business Analysts in creating User Guides for our Business Stakeholders and Customer Support.

•Created and executed the manual Test cases, mapped the test cases to Requirements and documented the bugs using Quality Center.

•Responsible for testing the Ecommerce Applications, UI, Data & Navigation Flow, Omniture Tracking, Data Integrity along with Data Ware house reports.

•Involved in defining schedules for different phases and execution of Build Acceptance testing, Database Compatibility testing System Testing, GUI testing, Functional and User Acceptance Testing.

•Created the subset of the manual test cases for the Regression test using test lab in Quality Center and executed them for every build.

•Executed the Smoke test before project was handed over to UAT and followed with post mortem analysis regarding Quality Assurance and Quality Control of the SUT.

•Performed cross-browser compatibility checking on our Web Application with multiple browsers (Mozilla, Google Chrome & I. E) With different versions on a single machine and also on different platforms like Windows 2000/XP/NT

•Participated in review meetings with the developers to analyze the unit tests, which were created and executed by them. This feature enhanced my ability of performing path coverage’s for several scenarios and identified gaps in integration of different modules.

•Actively participated in Pharmacetical Claims wepage redisigning and responsible from gatherring requirements to delivering output to stake holders

Conducted project deployments which include preparing and executing smoke tests during production deployments.

•Created SQL Scripts to perform Back-end testing using SQL Server 2005.

•Helped in assisting the automation engineers in automating the test scripts using QTP using VB Script based on manual test cases in Mercury Quality Center.

•Conducted Integration testing, identified application errors and interacted with the development team to resolve technical issues.

Environment: Quality Center 10.0, QTP 10.0, Load Runner 9.0, XML, SQL Server 2005/2010, Business Objects, .Net, Web Services, VBScript, Java Script, Windows 2000.

ICICI PRUDENTIAL INSURANCE, India

Oct’ 05 – Jan’ 07

Role: Test Analyst

Project: Electronic Benefit Illustration (EBI) For Premium Quote

EBI gives illustrative growth of your investments in a particular policy under two scenarios. For Unit Linked Products it gives details of charges, fund values and death benefit for a given premium and sum assured and instant quote is used to check the entry conditions applicable like age, term, sum assured and premium.

Responsibilities:

•Involved in creating test plan, executed test plans which includes test environment and test strategies.

•Analyzed Business requirement Documents, system specification documents and Involved in preparing Test Plans and Test Cases based on BRD’s and Design Documents.

•Created and executed the manual Test cases, mapped the test cases to Requirements, pulling the test cases to test lab and documented the bugs using Test Director.

•Involved in scheduling and fixing the time frames for given modules.

•Verified the functionalities of links, graphics, programming, etc.

•Verified the Job # PDF same as downloadable pages.

•Conducted System testing, Regression testing with developers to resolve technical issues.

•Involved in User Acceptance testing and involved in executing smoke test during deployments.

•Verified the Navigation like Links and online forms.

•Verified the cross-browsing testing including I.E and Netscape.

•Tests were planned, managed and executed using Test Director and performed Manual Testing and the results for each cycle were used in creating defect matrix and test data, which were in turn, documented using MS Excel.

•Participated in daily stand-up meetings, walkthroughs, defect report meetings and escalated the show stoppers to the concerned personnel to meet the deployment dates in a timely manner.

•Proficient in SQL queries for testing database integrity and to verify the data from user inputs and the target tables in Oracle 8i database.

•Participated actively in the team meetings with the Developers for fixing the bugs

•Used TOAD for transaction testing and to create, update, modify the database tables in order to do data validation.

•Analyzed Defect Reports and work closely with Application Developers for resolution.

Environment: Windows NT 4.0, Oracle 8i, C++, Java and JavaScript.

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