Rajesh Abraham Samuel
E-mail: ad41x2@r.postjobfree.com Phone no.639-***-****
Profile: A well-qualified person having more experience in handling managing administrative and HR, Sales, Service and customer care assignments with proven ability in enhancing operational efficiency and contribute to team productivity and to be a part of a company that enhances me to utilize my skills and knowledge and likewise learn new ideas and techniques, thereby allowing professional growth and personal development.
SKILLS:-
•Team Player, Organised, flexibility, problem solving, calm under pressure
•Fluent in English and Hindi
•Interpersonal communication skills, reading, writing letters, emails.
•Positive Attitude, Devoted, reliable, punctual and devoted.
•Packing, Labelling and boxing
•Customer Service, Relationship building, ability to read and understand instructions
•Administrative Support,Sales,Customer Support and operations
•Clerical Skills, Organizational skills, flexibility
•People skills. Customer Relationship, Problem Solving, Customer retention.
WORK EXPERIENCE:
Casual Labour – Primed Warrior Inc., Regina, SK
(Since Nov 2023 – Jan 2024)
Check and weigh materials and products
Sort, pack, crate, and package materials and products
Assist machine operators, assemblers, and other workers
Clean work areas and equipment
Perform other labouring and elemental activities.
Customer Service- G TEEM Power Solutions pvt ltd, Chennai, India
(July 2022 to June 2023.)
Respond to customer inquiries and provide accurate information about our products and services.
Assist customers with in person booking and attending service calls, maintenance calls, and resolving any issues or complaints in a time bound manner.
Maintain customer records by updating account information and documenting interactions in physical filing and in computer system.
Collaborate with other team members of various departments to ensure timely resolution of customer concerns.
Identify opportunities to upsell or cross-sell products based on customer needs
conduct data entry tasks to update customer information in database.
Follow up with customers to ensure their questions or concerns have been addressed in a timely manner.
I am running my own home-based food Business by cooking food from our kitchen as a family and supplying for a small community of people living near my home at an affordable price.
(December 2021 to June 2022)
Office Administrator - LinkIndia Logistics Pvt Ltd, Chennai, India
(Nov 2020 to Nov 2021)
Proficiency with basic accounting and office procedures
Answering calls, taking messages, and redirecting calls
Sorting and distributing incoming mail and preparing outgoing mail
Organizing travel for individuals or teams
Do assigned task and responsibilities as required by senior Staff.
Proficiency with office software like Microsoft Office.
Managing Office equipment like facsimile machines, printers, photocopiers, and computers, Laptops and solving minor technical issues related to hardware and networking.
(3) Facility Maintenance– Trinity Hall, Chennai, India
(August 2017 to Oct 2020)
Oversee the hall and act as a liaison between the organisation and customer.
Ensure effective management of loss prevention, risk management, security, maintenance, marketing, landscaping, House Keeping, clean environment, AC’s,plumbing,Electrical maintenance and other daily activities
Promotion was done on Facebook,Twitter and Instagram for generating enquires
Manage repairs, maintenance issues in the building and ensure completions on time and within budget.
Maintained accounts of payment received by online, cheque and cash and invoice generation and also responsible for salary payments made to staff working under me.
EDUCATIONAL BACKGROUNDS:
Grade 12 Completed
BE (Electronics Design Technology), Nagpur University, Maharashtra, India
Driving License : Holding Class 5 Canadian Driving License
Additional Training
1. I have completed Food Safe Level 1 certification conducted by Saskatchewan Health Authority on 17th January 2024.
2. Introduction to being an Electrician Apprentice Certification Completed
3. Done CPR, AED and First Aid Certification Course
References
Reference can be provided on request.