Rodney Dickerson

www.linkedin.com/in/rodney-dickerson

ad41v2@r.postjobfree.com

682-***-****

OBJECTIVE

A technically proficient professional who leads by example and establishes a professional work environment based on respect and a morally sound work ethic is seeking an opportunity with a reputable, industry leading company.

TECHNICAL SKILLS

Active Directory

ITIL Procedures

Organization and Time Management

Citrix Director

Leadership

Business Process Improvement

Detail oriented

Windows Server Administration 2003-2012

O365 Administration

Exchange Administration

PowerShell scripting

VMWare

Exchange

DHCP

DNS

Most printer administration

Teams Administration

Intune Administration

System Center Configuration Manager

System Center Operations Manager

Commvault

Dell Compellent

Windows Desktop support

Project Management

Dell Case imaging software

SCCM / System Center Configuration manager.

PROFESSIONAL EXPERIENCE

Yesway

Systems Administrator March 2021 - Present

Administer Active Directory

Implement MFA

O365 Administration including adding new accounts, creating shared mailboxes, creating DL’s etc. Used PowerShell commands / scripting to resolve problems. Using PowerShell to export data for reports etc.

Build and monitor servers with vmware.

Purchase and implement Proofpoint email filtering.

Create Print Server and install printers

Used GPO to implement mapped drives

Administer HPe Nimble storage array

Create Disaster Recovery Plan using iLand and Zerto

Purchased and implemented Acronis backup

The Weir Group Oct 2016 – Sept 2020

Cloud Operations Analyst

Created new users, distribution lists, security groups using Active Directory.

Assisted in Multi Factor authentication roll out.

O365 Administration including adding new accounts, creating shared mailboxes, creating DL’s etc. Used PowerShell commands / scripting to resolve problems. Using PowerShell to export data for reports etc.

Monitor Cloud operations ensuring application availability to users worldwide. Responsibilities include monitoring/troubleshooting application and server activity through System Center Operations Manager.

Monitoring network connectivity. Monitoring and troubleshooting nightly backups from Commvault systems and Compellent data migration to DR site.

Tier 3 operational support for cloud systems using ITIL procedures for Service Requests, Incidents, and Change Request. Work with server, network, storage, automation, and virtualization teams to provide top level support to our users.

Created Windows 10 image for global deployment. Built deployment procedure for operating system from SCCM distribution points.

Provide on-site support for weekly server updates and maintenance. Created change requests for maintenance and presented them for approval. Performed hardware and firmware upgrades to Windows server systems.

Monitored disk space for servers.

Worked with Citrix Director to reset users session etc..

Zodiac Aerospace June 2006 – Oct 2016

Systems Administrator/Supervisor

Manage Active Directory accounts creating new OU’s, security groups across two separate Active directory domains.

Management of 12 Windows servers ranging in OS levels from 2003 to 2012. Responsibilities include hardware maintenance, software patches and updates.

Management and maintenance of VMWare ESX clusters across all four sites.

Maintenance, Management, and support of 120 View Horizon Desktops across all 4 sites including creation of new linked clone pools, windows updates, and software updates via golden image.

Multi-Tiered SAN administration across multiple platforms including Dell Compellent, Dell Equallogic, and EMC Unisphere. Responsibilities include reporting on storage usage, I/O reports, creation and deletion of new volumes across all tiers, software and firmware updates.

Created reservations in DHCP.

Backup and Disaster recovery across all four sites using EMC Avamar and Backup Exec 2012.

North Texas Medical Center Feb 2001 – June 2006

IT Manager/Systems Administrator

Responsible for following IT budget, purchase of new equipment/software.

Supervising junior employees.

Responsible for planning and implementing IT projects.

Ensuring data security.

Accomplished dialup solution using a Cisco 3640 router with Win NT 4.0 and Win 2003 environment for user’s authentication.

Configured multiple VPN’s for secure access to patient data.

Configured, installed and maintained various Servers creating users, profiles, batch files, setting up security hierarchy and tape backup.

Performed software updates to UNIX server and Windows PC’s as needed.

Coordinated with vendors to installed full and point-to-point T1 data circuit.

Achieved company goals to reduce costs on shipping and ordering new LAN/WAN and PC systems.

Created and maintained corporate website using Macromedia Dreamweaver MX and Windows 2003 IIS server.

Provided day to day troubleshooting activities and monitored job flow on the network to ensure optimum processing capability.

EDUCATION

Six Sigma Yellow Belt training

Dell Compellent training

Lean Training

Cisco CCNA training

Data Center Operations

U.S. Army Signal Corp

Contact this candidate