Norfolk, *****
Phone 757-***-****
Tina Jeffcoat
Objective
To obtain a position in a strong company offering growth challenges, motivation, quality of life and consistent standards of excellence
Awards & Achievements
Professional
Experience
District, Regional, and National Manager of the year 2002 (First award of this kind),
Lead Sales Status Award 2003
MVP Training Support Status Award 2003
Clipper Club Manager (restaurant in excess of $2.2 million with cash flow of 25%) Award 2003
Fresh Training Restaurant Certified Award 2002
Best Costs of the year 2001 & 2002 against budget Award
Operational Excellence 2002 Award
Achieved Sales growth trend of comp sales every year while holding the General Manager position at Fuddruckers
6/2015- current Target, Virginia Beach, VA
Team Member, Logistics
Merchandising, Pricing, Ad Set and presentation. Push merchandise to shelves, back stock.
10/2012 – 3/2015 Wendy’s Corporation – Wendy’s
Virginia Beach, Virginia
General Manager
Responsible for managing approximately 45 -50 team members, 3 restaurant managers, 1 shift manager weekly
Within 6 months improved negative results with Food Cost against Monthly and Yearly BudgetsInstrumental in moving weekly Sales Growth from 18k a week to over 28k a week Consistently during Tenor
Improved CPR- Customer Performance Report negative percentages to the 50 to 95 percentile
Lead restaurant to 15 to 25 percent Restaurant Operating Profit
Responsible for weekly managers and team members Schedules
Responsible for weekly and monthly Inventory
Responsible for overseeing training for all team members implementing 100% guest service
Instrumental in moving Yearly CEI Scores - Customer Evaluation Inspection from failing to passing 100%
4/2008 to 4/2012 Yum Brand - Taco Bell
Chesapeake, Virginia
General Manager
Responsible for managing approximately 25 team members, 2 assistant managers and 3 shift leaders weekly
Within 6 months improved negative results with ICost against Monthly and Yearly Budgets
Instrumental in moving weekly Sales Growth from 15k a week to over 30k a week Consistently during Tenor
Improved CBCC's- Customer Based Champs Checks negative percentages to the 90 to 100 percentile
Lead restaurant to 15 to 25 percent Restaurant Operating Profit
Responsible for weekly managers and team members Schedules
Responsible for weekly and monthly Inventory
Responsible for overseeing training for all team members implementing 100% guest service
Instrumental in moving Yearly CER Scores - Customer Evaluation Report from failing to passing 100%
06/2002 – 12/2004
Director of Operations Magic Restaurants – Fuddruckers Columbus, Cincinnati Ohio
Oversaw the day to day operations of 8 restaurants in the state of Ohio
Direct supervisor of 8 general manager, 20 assistant managers and over 250 associates
Instrumental in increasing the sales growth for the district of Ohio, moving it from the lowest in the company to the top 20%
Increased shoppers scores from 50% to above 90% as a district
References
Furnished upon request
Education
Graduated from Bayside High School Virginia Beach, VA with a High School Diploma