Eric J Schlueter

** ******* **** *******, ** **649

781-***-****

ad41qs@r.postjobfree.com

OBJECTIVE

To utilize my extensive experience with customer service, including the last 7 years in health insurance, and to use those skills in a valued team atmosphere, including remote work.

EDUCATION —

EXPERIENCE

Framingham High School

Framingham, MA

Diploma May, 1987

Emerson College

Boston, MA

B.S. Degree Mass Comm.

May, 1993

GPA 3.28

1/19/16-2/5/24

Sr Member Services Representative • Blue Cross Blue Shield of MA

April,2015-December 2015

Assistant Manager • Gamestop

September 2001-August, 2013

Team Leader • Target

These positions taught me the importance of delivering exceptional customer service while learning the value of communication, teamwork, and problem solving.

KEY SKILLS —

COMMUNICATION

Customer Service

Health Insurance Experience

Research/Problem Solving

Microsoft Office

Meeting Deadlines

Team/Individual Workgroups

My most recent position gave me exposure and experience in many areas such as; product types, benefits/claims, coordination of benefits, member appeals, pharmacy, and dental. All previous positions involved communication, both verbal and written, depending on each case

LEADERSHIP

Executive Producer – WECB TV (Emerson College)

Team Leader (various) – Target

Assistant Store Manager – Gamestop

Warehouse Supervisor - Lechmere

REFERENCES

[Available upon request.]

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