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Customer Service Delivery

Location:
Fallbrook, CA
Posted:
April 16, 2024

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Resume:

Emily Beltran

Contact

Email:

ad41og@r.postjobfree.com

Phone:

760-***-****

Address:

Fallbrook, Ca, 92028

Professional Summary

Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.

Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.

Experience

Server

Pala Mesa Resort, Fallbrook, Ca / May 2023 - Present

Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

Responded quickly to meet customer needs and resolve problems.

Committed to delivering excellent customer service while working in a fast-paced environment.

Focused on learning new skills and staying updated with industry changes.

Worked with coworkers to complete tasks.

Participated in ongoing training to enhance own job skills and knowledge.

Cashier, Cook, Delivery Service

Mountain Mike's, US / Jan 2020 - Present

Handled food for clientele, making sure all customers needs were met, in a timely manner.

Built relationships with regular customers by remembering their preferences and offering suggestions on new menu items.

Assisted in preparing pizzas according to recipes or customer requests.

Provided excellent customer service, ensuring that all guests were satisfied with their dining experience.

Handled multiple tasks simultaneously while working quickly in a fast-paced environment.

Vocational Coach

Stepping Stones, Fallbrook, US / Feb 2017 - Present

Performed daily activities for clients, including community work, crafts, taught life skills

Worked closely with clients 1 on 1, ratio of 1:3

Maintained a clean work environment.

Server

Pala casino, Pala, Ca / Jan 2020 - Jul 2020

Provided excellent customer service by anticipating needs and responding promptly to requests.

Greeted and accommodated guests, building positive experience from first interaction.

Prioritized multiple tasks in dynamic environment and stayed calm and composed.

Used good communication skills to reduce guest dissatisfaction.

Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.

Memorized menu to help diners make informed meal choices.

Assisted with training of new staff members.

Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.

Poolside Server

Pala casino, Pala, Ca / Jan 2020 - Jul 2020

Checked IDs when serving alcoholic beverages to ensure compliance with legal age requirements.

Communicated effectively with kitchen staff regarding orders, special requests, and dietary restrictions.

Worked closely with management team during peak business hours to ensure timely delivery of meals.

Performed opening and closing duties including setting up tables for the next shift.

Inspected dining areas for cleanliness prior to seating guests.

Ensured that all guests were satisfied with their dining experience by providing attentive service.

Developed strong relationships with regular customers through friendly conversation.

Refilled drinks quickly upon request from customers during the meal service.

Education

Fallbrook High School

High Diploma

(Jan 2001)

Skills

Bilingual-Spanish/English

CPR Certified

Multitask

Positive Attitude

Team Player

Food Delivery

Table Bussing

Food Delivery

Guest Seating

Strong Work Ethic

Performance Improvement

Menu Memorization

Positive Attitude

Cleanliness Standards

Multitasking Abilities

Team Player

Excellent Communication

Food and Beverage Service

Reliable and Responsible

Warm and Friendly

References

References available upon request



Contact this candidate