Kayla Zapata

**** **** ** *** **

Mineral Ridge Ohio 44440

Phone 910-***-****

ad41ne@r.postjobfree.com

PROFESSIONAL SUMMARY

Reliable and adaptable General Labor worker with an agreeable disposition and a stellar customer service ethic.

Adept multi tasker with abilities to handle a number of workplace responsibilities with accuracy and efficiency. Over 2

years’ experience as a cashier, taking customer orders and preparing work area for daily use.

SKILLS-SET

Time Management

Teamwork

Very Responsible

Detailed Orientated Written and Verbal Communication

Safety Orientated Superb interpersonal skills

Sales experience Cleaning Experience

Cash handling experience Physical Labor

Fast Learner Prepares Schedules

Positive Attitude Babysitting Experience

Patience and self-discipline Plans Activities

Personal and professional integrity Understands Child-care Tasks

PROFESSIONAL SKILLS

Cashiering

● Hands on experience in accepting payments from customers and giving change and receipts

● Highly skilled in using scanners, cash registers, and calculators to calculate the price of items that

customers buy.

● Proven record of using the right process for cash, credit cards, or other types of payment.

● In-depth knowledge of handling returns and exchanges of goods.

● Throughout understanding of counting the money that is in register at the beginning and end of shift.

● Experienced in handling large amounts of cash following proper procedures.

● Skilled in maintaining order amidst chaos and ever-changing challenges.

Customer Service

● Record of accomplishment of greeting customers in a polite and friendly manner.

● Able to bag and wrap customers’ purchases.

● Proven ability to answer customers’ questions and give information regarding the business procedures

and policies in an exact and customer-friendly way.

● Strong communication skills to understand customer needs and provide exceptional results.

● Track record of successfully dealing with difficult personalities to resolve dissatisfaction.

● Enjoy collaborating with colleagues, clients, and customers, as well as completing tasks independently.

● Eager to motivate and inspire others to deliver their best.

Custodial Services

● Strong time management skills and proven history of workplace punctuality.

● Attention to detail and meticulous use of proper safety procedures.

● Experience with a variety of cleaning products and tools.

● Good interpersonal and communication skills.

● Self-directed and motivated.

Construction

● Expertise working with a wide range of construction materials and equipment; familiarity with building

processes, from project initiation through completion.

● Communicate with site supervisors and team members to complete project objectives on schedule.

● Complete indoor and outdoor commercial construction projects.

PROFESSIONAL EXPERIENCE:

Dollar General Cashier

● Sneads Ferry, NC 28460

May 2018 to October 2018

Papa John's Delivery Driver

● Twentynine Palms, Ca 92277

December 2018 to July 3 2019

Mccs Food Service Worker

● Twentynine Palms, Ca 92277

August 2019 to February 20th 2021

NoTrax Jobs

Team Lead,Boxer,Material Handler and now Junior Planner.

● Chicago, IL 60638

June 21st 2021 to present

Provided outstanding customer service by greeting customers, efficiently meeting them at their

needs, and thanking them.

Accurately completed sales transaction and cash handling for 50-75 people per shift.

Generated bills according to purchases and operated POS for bill collection.

Maintained work area in a neat, clean and organized condition.

Assisted customers with orders decisions and provided information regarding various purchases.

Trusted to manage the cash register and perform register balancing procedures at closing.

Stock equipment and supplies.

EDUCATION:

Coastal Carolina Community College Jacksonville, NC

G.E.D July 2018

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