ad416e@r.postjobfree.com Seema Ghonasgi 408-***-****

Professional Summary

• 17+ years of experience in software services and Information Technology industry in field of Quality Assurance and Software Testing: Functional (Manual, System, Integration, Regression, Acceptance, Automation) and Non-Functional (Performance, Reliability, Stress Testing).

• Extensive experience in Software test project management (Test planning, test project delivery, monitoring, tracking and resource and knowledge management), Quality assurance, Data Validation and Solution verification process consulting.

• Core experience in software test strategy planning, test design, test execution, test-defect management, defect management, test coordination and metrics preparation and reporting activities

• Good understanding of standard testing methodologies: Waterfall, Agile and processes. Strong knowledge of entire SDLC - Requirement Gathering & Analysis, Planning, Design, Development, Testing and Implementation.

• Skilled at understanding requirements using BRD, playbacks, creating and executing test scenarios. Coordinate with business, application PM and development team.

• Certified Mercury (now HP) Interactive Load Runner 8.0 Product Specialist. Certified with PLCP, Certified SAFe 4 Product Owner/Product Manager, Certified SAFe 4 for Teams

• Strong experience in using Robot Framework, CA Devtest Lisa, Rest clients, HP Load Runner, Neoload, App Perfect, Jmeter, IBM’s ITCAM, Intrascope, VisualVM, Foglight, Quality Center, Charles, Dyna Trace and Opnet Ace Analyst. Monitor the Applications, Web/App Servers, Memory, CPU and network performance issues during Load test executions. Analyzing and reporting the load test results with necessary graphs, reports and presentations.

• Trained on Mercury Interactive Load Runner J2EE Diagnostics.

• Explore new tools/features to enhance performance-testing, functional and automation capabilities.

• Extensive experience with QA Methodologies and tools and review active stories for proper scope including writing high level test scenarios, test plans, test case development, test execution, executing SQL queries, preparing requirement traceability matrix and daily status report.

• Strong knowledge of build/deployment automation and continuous integration using tools such as Jenkins.

• Excellent communication & collaboration skills and influencing best practices across Scrum teams and cross functional stake holders, coordinating in timely manner with Stakeholders, Business Analyst, Developers and QA Testers.

• Anticipate Issues, Timeliness, Quickness, Initiative, Self-Motivated & Detailing Oriented. Professional Experience:

1> Fermata Energy (April 2023 till April 2024)

Role : Director of QA Engineering

Technologies: AWS, Robot Framework, GitHub, Confluence, Linux, Rest API clients: Postman, JIRA, Xray, HR tools – Lattice, Paycor, Concur

Responsibilities:

• Consistently demonstrated strong leadership skills by effectively guiding the QA team towards achieving quality assurance goals.

• Demonstrated strategic thinking in implementing QA processes and procedures that have resulted in improved product quality.

• Defined KPIs and goals for QA team aligning with company’s KPIs.

• Participated in defining job description, roles and responsibilities, filtering resumes for newer QA roles within the team (expanding team to meet QA requirements for various projects).

• Effectively managed and motivated the QA team, fostering a positive and productive work environment, a culture of collaboration and continuous improvement.

• Lead the implementation of a foundational automation framework and continuous integration/continuous deployment (CI/CD) pipeline to streamline testing processes, contribute and review automated test scripts, help prioritizing test scenarios to automate.

• Promoted a quality mindset throughout the organization and cross-functional teams (BE/FE development teams, Product and Project management, Operations, Hardware)

• Created and managed QA Engineering confluence page for various documentation like onboarding, release sign-off, defect templates etc. Conducted knowledge transfer sessions with QA team on weekly basis to explain product requirements and implementation.

• Created various JIRA dashboards for automation, defects and tests coverage metrics.

• Managed and monitored QA team’s job results by coaching, counseling.

• Contributed to effort estimation, sprint planning, backlog grooming, stand-ups, retrospective, demos, conducted 1:1s with QA team.

• Performed performance evaluation of reporting team members.

• Participated in ops-software-rotation on sprint basis to troubleshoot and fix production issues.

• Conducted Lunch & Learn sessions for knowledge sharing and covered various QA testing and automation topics.

• Continuously reviewed QA team’s deliverables for growth and improvement.

• Responsible for communicating project progress to Project Managers, VP, various teams and C-suite members.

• Provided support for all quality-related aspects of the design process, including quality planning, verification and validation planning and execution, risk management. 2> Shell Recharge Solutions (formerly Greenlots) (January 2020 till April 2023) Role : QA Lead / Senior Quality Engineer

Technologies: AWS, Robot Framework, SourceTree, Bit Bucket, Jenkins, Confluence, Linux, ActiveMQ, Kafka, SQL, Soap UI, Rest API clients: Postman, JIRA, Xray, JMeter, Offset Explorer (for Kafka), Cucumber with Selenium and Rest Assured Responsibilities:

• Worked on few projects of Reporting and Fleet Management using Agile methodologies

• Contributed successfully to effort estimation, planning, risk management, review process and leading team

• Successfully contributed to testing various features in both reporting and Fleet Management projects (part of scrum team)

• Executed projects by understanding architecture, creating test plan, test cases, automating both UI and back-end API’s, Kafka functionality etc. using Robot Framework with python automation tool, creating and triaging defects • Reported and presented test reports with relevant information, writing confluence pages and JIRA dashboards.

• Work on building and maintaining test beds, test environments and automated data driven test suites

• Contributed to all agile ceremonies – Stand-up, sprint planning, sprint demo, retrospectives, demo with customers, quarterly planning, sprint grooming.

• Participated in conducting interviews for new QA hires

• Contributed to ramping new team members by training and workshops

• Responsible for reviewing automation scripts contributed by team members and merge to ‘master’ branch. Also mentored QA team members.

• Worked on GIT Repository for cloning, setup the feature branch and merging feature branch with Master branch using GIT commands.

• Worked on test automation migration from Robot framework to Cucumber framework (writing scripts, execution via CICD pipeline).

3 > POPULUS GROUP LLC (June 2014 till December 2019) Client: AT&T, formerly DIRECTV: Open Video Platform, Consumer Premises Engineering System End to End (March 16 2015 – Dec 31 2019)

Role : QA Lead

Technologies: AWS, Kubernetes, LISA, Qmetry, SourceTree, Bit Bucket, Jenkins, YoSpace, Freewheel, Confluence, Linux, CouchBase, SQL, Soap UI, Rest API clients: Postman, Set Top Box, JIRA,DBOSS, Jmeter, Charles, Grafana, Wireshark, Splunk, Prometheus, AppDynamics

Responsibilities:

• Worked on various projects in Consumer Premise Engineering System End to End and Open Video platform departments using both waterfall and Agile methodologies

• Contributed successfully in effort estimation, planning, risk management, review process and leading team

• Successfully contributed in testing dynamically inserted advertising on various platforms like iOS, Android, TVOS, Web, Roku, Tizen, FireTV,STBs,Chromecast etc.

• Executed several testing projects by understanding architecture, creating test plan, test cases, automating head-end microservices using LISA(DevTest) tool, creating and triaging defects

• Contributed in ramping new team members by training and workshops

• Reported and presented test reports with relevant information, writing confluence pages

• Work on building and maintaining test beds, test environments and automated data driven test suites

• Engage in performance testing the micro services, application, and End to end scenarios using Jmeter, monitoring using Grafana, Prometheus, Cloudops, Splunk, AppDynamics Client: Cisco Systems Inc. : SCO Engineering CloudPlatform (June 2014 – March 2015) Role : QA Lead

Technologies: Java,Jmeter,AppDynamics,Hbase, Rest API’s, Cloud platforms,Jenkins,Rest Clients,Linux,Rally, RabbitMq Responsibilities:

• Contributed to component, Functional, system and Performance testing of the various components and system that interacts with Integrated Service Router and Cloud Web Security: Cloud platform.

• Help contributing and leading overall QA efforts after learning CWS, ISRs quickly though being newer platforms

• Lead the projects and involved in planning, effort estimation in Rally.

• Prepare test scenarios, test suites and test cases based on requirements and upload them in Rally as sprint user stories and tasks

• Involved in reviewing test cases and reports prepared by team members.

• Attend scrum: stand up meetings, sprint planning, retrospective, defect triage meetings and status meeting with integration teams

• Define test scenarios for performance testing, creating scripts, executing load, stress, reliability, latency tests, preparing and presenting reports. Identifying performance bottlenecks

• Monitor the Applications, Web/App Servers, Memory, CPU performance issues during Load test executions using App Dynamics tool, checking Hbase DB.

• Analyzing and reporting the load test results with necessary graphs, reports and preparing presentations and wiki 4> WIPRO TECHNOLOGIES (Aug 28 2006 till June 3rd 2014) Client : Apple Systems Inc. (Customer Systems) (Feb 2013 – June 2014) Role : Performance & Functional Test Lead

Technologies: LoadRunner, App Perfect, Jmeter, Foglight, VmStat, Radar, Espresso, Wiki, SoapUI, SAP Responsibilities:

• Functional and Performance testing of the Sales, Customer Systems applications: Retail Engage, SEA, MySales, Sales Modernization, Compass, Firestone, MPN APN products etc.

• Lead the projects and was involved in planning, effort estimation, maintain efforts sheet for all resources

• Upload and maintain QA test management and defect management in Radar

• Involved in reviewing test cases prepared by offshore and Coordinate with offshore on execution of test cases, prepare daily status reports and publish to stake holders

• Onsite/Offshore handshake/communication of Load test & Functional testing deliverables.

• Define test scenarios for performance testing, creating scripts, executing load, stress, reliability, latency tests, preparing and presenting reports. Identifying performance bottlenecks

• Monitor the Applications, Web/App Servers, Memory, CPU and network performance issues during Load test executions using Foglight tool.

• Analyzing and reporting the load test results with necessary graphs, reports and preparing presentations. Involved in verifying network traffic using Wireshark.

Client : ATS (Application Technology Services) (June 2007 – Feb 2013) Role : Performance & Functional Test Lead

Technologies: LoadRunner, Neoload, Quality Center, ITCAM, Dyna Trace, Opnet Ace Analyst, Charles, Wireshark Responsibilities:

• Involved in functional and performance testing of Cisco applications – ERMO and non-ERMO

• Define test scope, test plan/strategies and estimate test efforts for requirements scheduled in every release cycle.

• Define test scenarios for performance testing, creating scripts, executing load, stress, reliability, latency tests, preparing and presenting reports. Identifying performance bottlenecks

• Successfully contributed on performance testing various business critical and complex projects like DMPROD Upgrade, PDBPROD, GDCP RCDN Migration, Cash Rover and CCW

• Identify, communicate and implement risk-based testing approach when needed

• Implement quality improvement processes and prepare product quality assurance documents.

• Monitor the Applications, Web/App Servers, Memory, CPU and network performance issues during LT executions. Analyzing and reporting the load test results with necessary graphs, reports and preparing presentations.

• Involved in Onsite/offshore coordination for assigned projects Client : Ericsson Services Limited (ESL), (Aug 2006 to May 2007) Role : Functional and Performance Test Engineer

Technologies: Quality Center, LoadRunner 8.1

Responsibilities:

• Understanding business & functional requirements, test scenario preparation and test execution through SDLC

• Prepare test plan under guidance of QA test lead and execution of the same successfully through every stage of project life cycle.

• Test execution - functional, regression, integration, end to end, user acceptance testing, smoke testing, coordination and Timely status reporting to QA test lead/client

• Define test scenarios for performance testing, creating scripts, executing load, stress, reliability, latency tests, preparing and presenting reports. Identifying performance bottlenecks

• Highlight risks/issues identified in time and suggest mitigation plan for the same Achievements

• Received several client appreciations for delivering projects on time and with all reporting data points. (SRS, DirecTV, Cisco, Apple)

• Received an incentive for working on critical multi billion project (Cisco) and delivering successfully.

• Received 2 memento for contributing in business critical and revenue generating projects - Hard Interconnect and Rainmakers scrum team (DirecTV)

Educational Qualifications

• Bachelor of Engineering from Government Engineering College, Modasa, Gujarat, India (Distinction)

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