Post Job Free

Resume

Sign in

Customer Support Engineer

Location:
Nashville, TN
Posted:
April 16, 2024

Contact this candidate

Resume:

Summary

I'm an experienced support professional with Open Source data

analysis, data engineering, and web/AI development skills. My technology background combined with a strong grasp of startup/business fundamentals allows me to synthesize technical problems and solutions across a wide range of stakeholder issues. Scott Steele

Customer Support Engineer

Contacts

ad414g@r.postjobfree.com

615-***-****

github.com/yttcs

Skills

Technical

Python

LangChain Agent Development

FastAPI and SQLModel

MySQL

Pandas and PySpark

HTML, HTMX, CSS, Jinja2

Prototyping w/ AWS Lambda,

CloudFront, Route 53, and Certificate

Manager

Linux (systemd)

Windows

OSI Model Troubleshooting

Business

Customer Discovery

Product Development

Business Model Development

Business Analysis and Analytics

Financial Statement Analysis

Valuation

Excel Modeling

Professional Development

LangChain for LLM Application

Development (DeepLearning.AI)

Functions, Tools and Agents with

LangChain (DeepLearning.AI)

ChatGPT Prompt Engineering for

Developers (DeepLearning.AI)

TensorFlow Developer

Professional (DeepLearning.AI)

Python Data Scientist (DataCamp)

Apache Spark SQL for Data

Analysts (Databricks)

Microsoft Certified Systems Engineer

TIA Convergence Technologies

Professional (CTP)

A+ certified computer technician

Certified Wireless Security Professional

(CWNP) - expired

Education

MBA, Computer Information Systems

West Texas A&M University

BS, Accounting/Finance

Southern New Hampshire University

Technical Diploma, Electronics/Computer Technology Westlake Institute of Technology

Experience

Consultant

Koala Trimmers Inc., Brush Prairie, WA. Jun. 2023 - Dec. 2023 Identified material failures in corporate governance as well as material accounting anomalies and prepared those facts in a story timeline for litigation defense.

Field Repair Technician

ARH/Transformco, Vancouver, WA. Dec. 2022 - Jun. 2023 Testing electronic and electromechanical components to factory specifications and replacing as necessary.

Owner

AdventureBuilt, Saigon, VN. Oct. 2014 - Sep. 2022

Designed and developed an MVP obtaining product/market fit. Built an information system that aggragated and parsed industry RSS feeds to monitor current and potential competitors.

Technical Consultant

Self-employed, Los Angeles, CA. May. 2010 - Jul. 2014 Level 3 technical support and remote administration of WiFi LAN systems.

Site surveys, installations, and repairs for commercial WiFi LAN systems.

Commercial VSAT installations and troubleshooting. Managing Technician

Glendale Unified School School District, Glendale, CA. May 2008 - May 2010

Researched, identified, and deployed new educational technology district wide.

Coordinated installations and performed repairs for all Microsoft Windows based technology district wide.



Contact this candidate