Jorge Marrero

Pembroke Pines, FL ***** 954-***-**** ad40ye@r.postjobfree.com

Summary

Distinguished Operations Manager bringing over 20 years of experience and consistent record of accomplishment in transportation sector. Proficient in operational enhancements and quality improvements. Excels as team leader and collaborator, leveraging reliable experience strategies to improve overall performance and meet business objectives. Skills

Logistics oversight

Staff training and development

Multi-unit operations management

Regulatory compliance

Recruitment and hiring

Transportation management

Accident investigation and claims

Equipment inspections

Logistics Integrations

Equipment Maintenance

Issue Resolution

Fluent in Spanish

Recruiting and Interviewing

Fleet Inspections

Equipment Inspection

Logistics Analysis

Problem-Solving

Maintenance and Repair Orders

Relationship Building with drivers and vendors

Bilingual

CDL-A

Transportation Management Systems

FMCSA regulation

Proficient in all types of Heavy Equipment

Microsoft Office

Key performance indicator, reduction of fuel and miles. SOS

Fleetio

Samsare

Motive

Cost Analysis

Warehousing and forklift operation

Shipment Tracking

Product Transportation

Vehicle Flow Monitoring

Decision Making

Analytic Tools and Methods

Refrigeration and temperature control loads

Emergency Action Planning

Accident Investigation

Staff Training

Vehicle Safety

Risk Management

Regulatory Compliance

Safety Training

Training and Mentoring

Dispatch Communication

Ordering Parts Nation wide

Experience

DELIVERY DRIVER SUPERVISOR 03/2023 - Current

Highway express llc - Pembroke Pines, FLORIDA

Ensured that all vehicles were maintained in a safe condition, adhering to company policies and procedures. Supervised and coordinated the daily delivery activities of drivers to ensure timely, accurate and efficient deliveries. Conducted regular performance reviews for drivers, providing feedback on areas for improvement and setting goals.

Monitored driver's compliance with safety regulations and traffic laws when driving company vehicles. Assisted in resolving customer complaints related to product quality or delivery issues. Trained new hires on proper loading techniques, route planning, customer service standards and vehicle maintenance requirements.

FLEET AND SAFETY DIRECTOR 03/2018 - 03/2023

Flagship Transport llc - Medley, FL

Spearheaded execution of short- and long-term strategies to achieve business plans and profitability goals. Implemented policies and standard operating procedures and managed quality, customer service, and logistics. Planned delivery routing, team workflows, and promotional initiatives. Handled recruitment and hiring and trained crew members on the application of projects and customer relations. Oversaw financial management, budgeting, accounting, and payroll activities. Developed initiatives for process improvements and assessed ongoing operations. Enforced federal, state, local, and company rules for safety and operations. Collaborated with team leaders on DOT audits.

Aided senior leadership by generating daily reports to recommend corrective actions and improvements. Built strong operational teams to meet driver and broker demands. Identified issues with work vehicles and put in maintenance requests with shop department. Investigated accidents to identify causes and prevent future incidences. Orchestrated and led meetings to convey essential safety-related information, address occupational safety inquiries, issues or concerns and promote continuity of training initiatives. Spearheaded safety meetings with key members of organization to ascertain methods to improve overall safety for employees.

Checked loads to ensure that cargo was secure and distributed even Ordering parts and searching online that are in backorder to reduce downtime and cost. LOGISTICS MANAGER 02/2012 - 02/2018

Mts Transportation - Pembroke Pines, FL

Maintained high standards of internal and external customer service. Led and managed projects to support logistics efforts and plans. Implemented ordering, tracking and billing systems and associated processes to streamline procedures. Logged, processed and followed up on merchandise authorization shipments in databases. Created and maintained communication channels while delivering relevant information to major internal customers and stakeholders.

Conducted research on logistics operations and performed literature reviews, interviews and site visits. Reviewed video footage from dash cameras to assess driver behavior in real life scenarios. Advised drivers on best practices when it comes to loading cargo onto commercial trucks. Explained and showed video images to teach emergency driving techniques, driving in ice and snow and avoiding collisions.

Drive box trucks and semi-trucks to there delivers when short in drivers,or no show. OPERATIONS MANAGER 01/2007 - 02/2012

LCM Transportation - Hallandale Beach, FL

Delivered exceptional service to both internal and external customers. Collaborated on DOT audit.

Managed daily logistics and transportation activities. Created and enforced policies and procedures for entire logistics team Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.

Supervised and trained over 70 personnel across logistics, transportation, and departments, covering areas such as log books, ELD DOT compliance, inspections, and drug and alcohol policy. Investigated accidents to identify causes and prevent future incidences. Spearheaded safety meetings with key members of an organization to ascertain methods to improve overall safety for employees.

Conducted training for company employees on safety initiatives to comply with federal regulations. Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing warehousing Education and Training

Florida National University - Hialeah, FL

Business Administration And Management

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