LaChana D. Williams-Siggers

Oakwood Village, OH *4146 216-***-****

ad40xf@r.postjobfree.com

PROFESSIONAL SUMMARY

Over ten plus years of Human Resources & Administrative in a corporate setting. Utilizes administrative & communication skills in the areas of scheduling, customer service, event management, accounting, details, & research. Performs administrative functions utilizing analytical & multi-tasking skills in a rapid pace environment

PROFESSIONAL EXPERIENCE

The Avenue Care & Rehabilitation Center at Warrensville

Director of Human Resources February 2023 to Current

The Avenue at Warrensville is a Post-Hospital Rehabilitation and Care Facility which offers a distinctive environment not commonly found in skilled nursing facilities. Our facility provides some of the area's highest levels of rehabilitation, nursing staff and medical support to individuals needing post-hospital care and services.

●Identify staffing and facility needs

●recruit qualified medical staff

●Develop and programs and systems to retain and promote employee engagement with the goal of reducing the turnover rate

●Prepare daily & weekly staffing reports

●Conducting daily staff meetings

●Gathering documentation for State auditing

●Implement systems to process to assure compliance with federal, stat, and local requirements for payroll records

●Evaluate the payroll systems of the business office meeting bi-weekly deadlines

●Develop training and development for weekly orientation

●Assist with implementation of facility activities

●Assist in the development of department policies and procedures

Kirby Company

Human Resources Coordinator September 2022 to February 2023

The Kirby Company is a manufacturer of vacuum cleaners & home cleaning accessories, headquartered in Cleveland, Ohio. It is a division of Right Lane Industries. Dealers are in over 50 countries throughout the world. At 109 years old, the company manufactures its product line in Ohio, Tennessee & Texas.

●Develops & implements programs to assist the work force in coping with employee relations issues

●Administers & revises policies relating to all phases of human resources activity

●Maintains knowledge of legal & corporate requirements both state & federal

●Provides advice to leadership, supervisors & managers on personnel & organizational growth such as succession & workforce development

●Conduct or oversees promotions, performance reviews, safety, sexual harassment & other supervisory skills

●Advises supervisors & managers in appropriate resolution of employee relations issues

●Prepares and maintains reporting for all major departments

●Maintain an accurate system of records for benefits plans participation such as insurance & pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, & terminations, & employee statistics for government reporting

●Assists with acting as Requirements Manager for all project pertaining to the retention of employees & their betterment

●Maintains payroll information by collecting, calculating, & entering data weekly for three states

●Provide support for all questions and assist with troubleshooting between staff and vendors

●Administers benefits programs such as life, health, & disability insurances, pension plans, vacation, sick leave, leave of absence & employee assistance

●Ensures employee separation notices & related documentation is accurate.

●Acts as a change agent providing the support to implement major changes to the operations of the business

●Implement & facilitates team building programs and surveys to enhance the cohesiveness of teams

●Provided budgeting & reporting for employee engagement programs

●Acts as chief contact for vendors

●Prepares and maintains all employee files

●Establishing & maintaining an intern program

●Created and delivered new hire orientation

Charak Health & Wellness Center

Human Resources/HR Coordinator October 2021 to September 2022

Charak Health & Wellness offers comprehensive mental health and substance abuse to individuals at every stage of life. They offer numerous services to patients at five different locations throughout northeast Ohio. The company was established in 2000 and has grown into a prosperous business.

●Administers health & welfare plans, including enrollments, changes, & terminations

●Processes required documents through payroll & insurance providers to ensure accurate record-keeping & proper deductions

●Performs customer service functions by answering employee requests & questions

●Completes Forms I-9, verifies I-9 documentation & maintains I-9 files

●Submits online investigation requests & assists with new-employee background checks

●Conducts audits of payroll, benefits or other HR programs & recommends corrective action

●Proficient in the use of HRIS

●Maintain accurate files of employee vacation & sick leave

●Assists with processing of terminations

●Author position descriptions & analysis

●Assists with the preparation of the performance review process

●Assists with recruitment & interview process

●Tracks status of candidates & responds with follow-up letters at the end of the recruiting process

●Schedules meetings & interviews as requested by the director of HR

●Files documents into appropriate employee files

●Assists or prepares correspondence as requested

●Prepares new-employee files

City of Cleveland - Department of Public Safety/Administration

Executive Assistant to the Chief of Police/ Chief Clerk-EMS 10/16 to 10/2021

The Cleveland Department of Public Safety functions to support the eight different departments within the City of Cleveland. The Public Safety Administration oversees all activities of the Department, develops policies and plans, coordinates personnel administration, assures fiscal responsibility, and acts as a liaison between the various divisions of Public Safety and City Council.

●Responsible for reviewing employee timecards, preparing PID’s, & vouchers

●Effective interpersonal & communication skills; specifically with the Public Safety employees & Sergeants

●Maintains payroll information by collecting, calculating, & entering data, Prepare payroll bi-weekly

●Maintaining updates to payroll records by reviewing & approving changes

●Comparing systems to keep accurate data for payroll

●Maintaining employee confidentiality

●Contributes to team operations by accomplishing related results as needed.

●Author divisional notices to inform departments of employment changes, communicate updates of administrative policies to command staff. Maintain communication with district & inter department heads

●Maintain & manage office with aggressive deadlines

●Order supplies for the Deputy Chief offices.

●Transmit invoices to the Office of Budget & Finance for payment

●Account for MOU & subpoena documentation

●Directing incoming traffic & phone calls to the accurate department

City of Bedford Heights, Community Life Program

Executive Assistant to the Mayor & Director of Community Life 4/11 to 9/16

The Community Center offers a wide range of recreational opportunities essential to the health and well-being of the community. They are committed to educate and enlighten individuals through programs that promote social interaction, build family unity, and strengthen neighborhood involvement.

Administrative Duties:

●Responsible for day-to-day operations of the Executive Office of the Mayor; coordinating front desk activities, answering a multi-lined telephone system & responding to non-technical inquiries

●Responsible for the implementation of the Volunteer Management Program Assist with the development & distribution of Community Life materials

●Management of Community Life Program; special events, obtaining venues, vendors, soliciting sponsors, & Community Life specialists

●Acquisition of goods & services for the Community Life Program; coordinated Community Life Groups, other departments & outside agencies Community Life Program representative & membership promotion

Program Management duties:

●Assist the Director with hiring, training & supervising staff, schedule coordination & work assignments

●Assist the Director with evaluating staff performance & employee recognition programs

●Assist the Director with the formulation & execution of the Annual budget; ensuring financial accounting policies & procedures are adhered to

●Responsible for funding streams for programs & services; local, state, & Federal Responsible for the preparation of payroll; records maintenance & exemptions

●Responsible for the formulation of Statements of Work, proposals & contract bid formulation

Express Personnel Services

Reconciliation Representative 06/07 to 3/11

Express Personnel

CVS Health is a health care innovation company with a simple and clear purpose: Helping people on their path to better health. With nearly 30 years of experience and a nationwide presence, by phone, in person, and online - to provide the support to take care of health-related concerns across the country.

●Performed data entry duties, entering account information into a network database system for future retrieval

●Collection of past due invoices from Medicare Part D members for CVS/Caremark

●Identified members with past due balances, research status, confirming balance due is accurate, all payments applied, members eligibility, billing methods & contact information correct

●Communicated with members via oral & written correspondence

●Answered incoming mail from beneficiaries regarding coverage issues.

●Responded to technical & non-technical inquiries regarding member benefits

●Utilized Microsoft Office, multi-lined telephone system as well as any other office equipment available

EDUCATION

Franklin University Bachelor’s Degree 2023

Lakeland Community College Associates Degree 2022

Jane Adams High School Business Administration 2002

COMPUTER SKILLS

●Microsoft Office Suites (Word, Excel, PowerPoint, Access, Outlook)

●Proficient use of Data Analytics & advanced excel functions: Filter/Sort/Pivot Tables/V lookup/Conditional formatting

●Time & Attendance systems (TIME TRACK, KRONOS, ADP, HRIS)

●Accounting systems & Budget administration (Financial Edge, QUICKBOOKS)

ADDITIONAL EXPERIENCE

●Administrative Assistant – Janitorial Service 2000

●Legal Secretary – M. Childers Attorney at Law 2002

●Event management – Family-owned business (current)

AFFILIATIONS

Order of the Eastern Star – Youth Advisor

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