EM

ELLIE MARTINEZ

Clinical Medical Assistant

210-***-**** ad40qv@r.postjobfree.com LinkedIn/Portfolio San Antonio, Tx

SUMMARY

Passionate and dedicated Clinical Medical Assistant with extensive experience in patient care and administrative support. Highly skilled in performing phlebotomy, accurately recording vital signs, and maintaining medical records. Proven ability to communicate effectively with patients and medical professionals, ensuring optimal care and patient satisfaction. Proficient in electronic medical record systems and medical terminology. Recognized for exceptional patient advocacy, emergency response expertise, and continuous commitment to professional development. Eager to join a dynamic healthcare team and contribute to providing platinum level care to patients in a supportive and compassionate environment. EXPERIENCE

Clinical Medical Assistant 2011 - 2015

JassoMd San Antonio, Tx

Assisted with patient intake, collected vital signs and medical histories, prepared examination rooms, conducted basic lab tests and assisted with minor procedures. Effectively communicated with patients to collect accurate medical history resulting in improved diagnosis and treatment plans. Performed phlebotomy to obtain blood samples for diagnostic tests and recorded results with high level of accuracy.

Assisted physicians with minor procedures and ensured patient comfort and safety throughout the process.

Medical Support Assistant 2015 - Present

Dr. Rogers Centers San Antonio

Provided administrative support to a team of medical professionals, managed patient appointments, verified insurance information, and processed medical records.

Scheduled and confirmed patient appointments, ensuring optimal clinic efficiency and minimal wait times for patients.

Verified insurance coverage and processed billing information, resulting in accurate and timely reimbursement.

Maintained and organized medical records, ensuring compliance with HIPAA regulations and efficient retrieval of patient information. STRENGTHS

Excellent

Communication

Exceptional ability to

communicate effectively with

patients, colleagues, and

medical professionals, resulting

in improved patient outcomes

and increased patient

satisfaction.

Attention to Detail

Keen attention to detail and

accuracy in recording patient

information, performing clinical

procedures, and maintaining

medical records.

Multitasking Skills

Proven ability to handle multiple

tasks simultaneously and

prioritize effectively in a fast-

paced clinical environment.

SKILLS

Phlebotomy Patient Assessment

Medical Record Keeping

Medical Terminology EMR Software

Vital Signs Monitoring

CPR and First Aid Infection Control

Administrative Support

Customer Service

Tool / Technology

EDUCATION

High school diploma

Robert E.Lee High School

Date period

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EXPERIENCE

MedSpa receptionist 2015 - Present

Signature MedSpa by Dr. Rogers San Antonio, TX

Dedicated and focused Spa Receptionist who excels at prioritizing; completes multiple tasks while maintaining a calm and welcoming spa atmosphere. Graceful and compassionate in greeting and booking clients; discreet and effective communicator. Focuses on driving productivity by leveraging strong front office management skills while maintaining strong working relationships with all team members and clients.

Greet and welcome guests

Answer phone calls and respond to emails

Schedule and confirm appointments

Provide general information about the spa services Take payments and provide receipts

Maintain a clean and organized front desk area

Assist other staff members when needed

Ensure all customer concerns are addressed in a timely manner Follow up with customers to ensure satisfaction

Update customer information in the database

Generate reports and analyze customer data.

EDUCATION

Associate Mesical Assistant

Sanford Brown College

Date period

LANGUAGES

English Native

Persian Native

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