Medical Records Customer Service
Resume:
DAMEUL STEWART
HEALTH I NFORMATION
MANAGEMENT
Contact
Expertise
Reference Language
Phone
Address
Patient confidentiality
Customer service
Maintaining records
Building friendly and efficient
relationships with staff
Microsoft Word
Training staff
ad40p9@r.postjobfree.com
18756 Kelly Meadows Lane
New Caney, Texas 77357
Experience
Education
Graduated with honors.
Audio engineering pathway
1999
2009-2010
Diploma
Westfield High School
Full Sail University
About Me
I am a motivated, self starting,
coachable team leader who is seeking
a health management position to
continue to provide a foundation to
current and future patients to ensure
their privacy remains confidential in a
prestigious and warm environment.
Memorial MRI & Diagnostic/Complete Pain Solutions2/2023-present Release information to persons or agencies according to HIPPA Laws and regulations.
Protect the security of all patient medical records to ensure confidentiality is maintained.
Answering high volume calls from law offices, record retrieval companies and other entities.
Retrieve patient medical records for attorneys and record retrieval companies.
Darlene Ugaret:
Direct superviser
Memorial MRI & Diagnosttics
Phone
Break down and scan physical c-files if needed
Train for both scanning and bookmarking when needed Occasional special projects from other departments Stride to achieve quota on a daily basis
Ensure compliance with HIPAA
Attend periodic meetings
Overtime available with overflow of cases
Patient Indexing
Maximus - Veteran Evaluation Services 10/17/22 - current Review records for completeness, accuracy and compliance with regulations.
Contact company couriers for delivery of STAT medical records request.
Completing medical/billing subpoena request from Record companies.
Completing medical/billing affidavit request from law firms. Creating digital copies of patient radiology films. Strives to meet team/personal monthlyand yearly goals. 2nd.MD – Houston, TX Health Information Specialist 4/2020-3/2022 Coordinate with the 2nd.MD team (nurses, 2nd.MD panel of physicians, other Health Information Specialists, etc.) to ensure an exceptionality fast turnaround for 2nd.MD consultations.
Facilitates timely, complete, and accurate retrieval of requested medical records from all identified
providers/facilities.
Analyze and format medical records and identify medical imaging studies that contribute to each consultation. Participates in training less experienced staff.
Promotes best practices and process improvements.
Protects confidentiality of personal health and proprietary business information.
Accurately enter information into a proprietary online platform.
Strives to meet team/personal qualitative and quantitative monthly and yearly incentives.
Kimberly Williams:
Direct superviser
2nd MD
Phone
Process and organize medical record charts.
Electronically scan Medical records, Electric file, organize, and maintain records pertinent to their location and maintenance. Process requests for release of information.
Produce periodic reports as requested.
Enters data into computer.
Performs other general office duties as directed.
Front Desk Duties. Checking In/ Checking Out clients. Setting appointments.
Mental Health Mental Retardation (MHMRA) – Houston, TX Health Info Technician/Medical Records I (04/2007 – 10/2012) Responsible for creating transfer summaries and scanning documents.
Maintains medical records operations by following policies and procedures; reporting needed changes.
Initiates medical record by searching master patient index; identifying existing patient records or need to assign a new number; interacting with registration areas and physicians' offices for information verification; processing or creating the record folder.
Ensures medical record availability by routing records to admissions and emergency departments, physicians, and other authorized hospital staff, maintaining chart location systems.
Completes medical record by reviewing information; notifying health care providers of record deficiencies; tracking outstanding records; notifying medical director of physicians in jeopardy of losing admitting privileges.
Resolves medical record discrepancies by collecting and analyzing information.
Provide team leadership and overall functioning insight to medical Records Team.
InGenesis/ICE Health Services Houston, TX (Contractor) 10/2012- 9/2019
Contact this candidate