Monique Tillery ** Lorraine Street #*C,

Brooklyn NY 11231

**** ******* *** #**

Bronx, NY 10453

347-***-**** / 347-***-**** 718-***-****

ad40ow@r.postjobfree.com

Skills:

●Communications, and Organizational Skills, Excellent Customer Service

●All Administrative Duties Proficient in MicroSoft Office, Data Entry, etc

●Front Desk Services

●Internet research

●Phone Operator - multiple lines and telemarketing

●Licensed Security Professional, Fire Guard (F-01), OSHA-30

Education and Training:

Katherine Gibbs School New York, NY Certificate Legal Secretary

SUNY QEOC Queens, NY Medical Billing /Coding Heartbeat Security Training Bronx, NY 8hr and 16hr. Certifications

Radiant Security Training

New York, NY Osha 10hr. Certification, fireguard certification course f01, 8hr. Annual, future certficates to achieve.

Work Experience: (2019-2020)

Additional Information:

I have recently worked during the COVID Pandemic, which was short durations of each position, including a 2wk position in a Covid testing site in the Bronx.

Companies:

New York Regional Census Center (2mths) - Site location RedHook Brooklyn

Heightened Security Inc. (1mth) - City Mall in Brooklyn

Access Staffing LLC (1mth) - Men’s Shelter relocated in hotel in Brooklyn

NYC Top Building Management (2wks) - fire guard security in residential building in Brooklyn

Urban Resources Institute New York, NY. 06/16 - 06/17

Security Monitor - Domestic Violence Shelter

●Front desk position

●Maintained all incoming and outgoing movement of client and staff, also visitors in log books

●Secured and inspected all internal doors, stairways, halls, roof

●Maintained fire evacuation, and control panel

Cambridge Security Agency

Bronx, NY 09/14 - 06/16

Security Guard - Residential Complex

●Front desk position, greeted, answered, handled all incoming visitors (professional, and resident's)

●Maintained interior and exterior security of residential building

●Single security during all shifts

●Hourly reports to base operations

●Written reports of incidents, and daily logging

Lancesoft Staffing Agency

Humana at Home New York, NY

01/15 – 06/15

Data Entry - Compliance Department

●Maintain all agency and case managers credentials

●Received and input all documentation in data system along with filing alpha order manually

Winston Staffing Agency

New York Hospital Queens

Flushing, NY 01/14 – 07/14

Health Information Management – Data Retrieval Clerk

●Retrieved charts for patients and doctors, legal, or billing

●Assembled charts for scanning

●Assisted patients in proper procedure in obtaining their medical records

●Entered (tracked) discharged charts into EMR – Allscripts, Eagle, Sunrise Medical Management

Interline Réhabilitation Jamaica, NY 02/13- 01/14

House Manager – Women Residence

●Maintained security for the safety of eighteen women in a two family house

●Participated in punctual meetings with management in reference to the women behavior and stability

●Maintained all emergency room discharge paperwork to be scanned and placed into storage

I have worked internships with Jamaica Hospital, in the insurance dept. And as a front desk receptionist in the OB/GYN clinic.

Maintained positions with temp agencies, as receptionist, sales assistant, telemarketer

My extreme and exceptal background skills are in Office Administration, and Customer Service..

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