Customer Service High School

Cassie M. Farley

Address-*** Chamise Drive, Modesto CA, 95354

Contact-209-***-**** ad40ge@r.postjobfree.com

Professional profile .

Perceptive, hard-working, and detail orientated professional able to build and maintain optimal relationships with supervisors and peers in order to achieve goals and maximize productivity. Follows policies and guidelines to assure consistent quality.

Experience using Greenway, Microsoft Suites and computer savvy.

Team player who understands the needs of the department in meeting its goals and deadlines. Key Qualifications .

Accounting ~ Healthcare Law ~ HIPAA Compliance ~ Charting ~ Filing ~ Processing Payments ~ Billing Procedures ~ Intrapersonal Professional Communications ~ Business Office Operations ~ Leadership and Management ~ Medical Terminology ~ Customer Service ~ Time Management

Education .

Endeavor Alternative High School General Education High School Diploma Graduated year of 2004

Ultimate Medical Academy Business Management

Associate of Science Degree Graduated year of 2018 Education focused on management, leadership skills, business office operations, computer applications, healthcare delivery and accounting systems.

Experience .

BGM Inc. (Brilliant General Maintenance) ~ San Jose, CA Janitorial Position

Performed a full range of janitorial assignments using good judgement and time management.

Participated in and oversaw the work of lower-level crew members.

Ensured quality control by inspecting work in progress and upon completion. Padretti Park (Batting cages) ~ Turlock, CA

Cashier/Customer Service Rep.

Acted as a direct point of contact for customers.

Processed transactions while utilizing point of sale computer systems.

Followed all polices as they related to customer satisfaction. Homeaglow Inc. ~ Modesto, CA

Service Specialist

Identified and assessed customers’ needs to achieve satisfaction

Built sustainable relationships and trust with customer accounts through open and interactive communication

Handled customer complaints, provided appropriate solutions and alternatives within the time limits; followed up to ensure resolution

Contact this candidate