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Sandile Clinton Maseko

Crystal Park, Benoni

Contact Info: 071-***-**** Email: ad40gc@r.postjobfree.com Personal Information:

• Date of Birth: May 13, 1999

• ID Number: 990**********

• Citizenship: South African

Objective:

Dedicated and experienced professional seeking challenging opportunities in customer service, administrative roles, and IT management to leverage my skills and contribute to organizational success.

Education:

• Bachelor of Information Technology

University of South Africa (2022- Present)

Majoring in Workplace English, Business Management, and Ethical Information Communication

• Certificate in Social Media Marketing

University of South Africa (2020-2021)

• National Computer Certificate (NQF Level 3) in End-User Computing Sabhiba Telecentre (2021-2022)

Courses completed: Managing Windows XP, Word Processing, Spreadsheet, Presentation, Information and Technology, Email, and Internet

• High School Diploma (Matric)

Wordsworth High School (2016)

Achievement: 1 Distinction

Work Experience:

• Customer Service Agent

Affinity Health Medical Insurance, [Rynfield, Benoni] Contract-based job (2021-2023)

o Assisted existing clients with medical insurance queries o Answered and made customer phone calls, providing relevant information o Resolved customer complaints and educated customers on products o Reference: Ms. Mpanza (Team Leader) - 073-***-**** 2024

• Teacher Assistant/Administrative Clerk

Petit High School, Putfontein (2020-2021)

as part of the National Covid-19 Initiative

o Administrative tasks including filing, data entry, and receiving/recording school packages

o Made and answered phone calls

o Reference: Mrs. Tshabalala - 072-****-***

Skills:

• Customer Service

• Administrative Support

• IT Management

• Microsoft Office Suite

• Social Media Marketing

• Communication

• Problem-solving

• Time Management

Personal Attributes:

• Good problem solver

• Great time management skills

• Easy to talk to

• Able to work well under pressure to meet targets Additional Information:

• No known disabilities

• South African citizen

• No criminal convictions, charges, or pending cases

• Not dismissed for misconduct from any workplace

• 3 years of experience as an administrator and service agent

• Willing to relocate or commute to any location around Johannesburg

• Available to start Immediately

Additional References or Information:

Available upon request.

Contact this candidate