AMANDA

MONTOYA

ad4092@r.postjobfree.com

602-***-****

Phoenix, AZ 85020

State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

Efficient and reliable Certified Nursing Assistant with excellent experience in healthcare settings. Skilled in assisting with technical nursing treatments, supporting diagnostic procedures and accurately charting patient records.

Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients Activity Daily living Function. CNA, Caregiver, Patient Care Tech, Behavior Health Tech with 24 years of Hospital, Nursing Homes,Private Duty,One on One Care, Behavior Health Facility,Hospice Facility in Patient and Home Health Care Units,Dr Offices,Urgent Care Facility, experience. Expert in ICU Units,ER, Medical Surgical Units, Cardiac Units, Labor & Delivery,SNIF Units and all types Patient and all age groups.

Service-focused Healthcare professional offering excellent patient-care and charting skills. Talented at attending to patients in diverse healthcare settings. Certified in all different types of Medical Facility and Units as well.

Well-qualified healthcare professional adept at managing specimens, assisting with mobility and responding to emergencies. Excellent relationship-building, prioritization and time management skills. PROFESSIONAL SUMMARY

ACCOMPLISHMENTS

• Used Microsoft Excel to develop inventory tracking spreadsheets. Self Employed Private Duty Caregiver - CNA/ Caregiver Phoenix, AZ • 11/2016 - 12/2020

WORK HISTORY

Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

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Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.

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Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

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Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

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Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.

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Checked patient vitals such as temperature, blood pressure and blood sugar levels.

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Supported ambulation and physical therapy needs by conducting planned exercise routines.

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• Cared for residents in assisted living facility and delivered SKILLS

Verbal and written

communication

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• Excellent work ethic

• Multitasking abilities

• Flexible & Adaptable

• Detail-oriented

• Negotiation

• Creative software

• Training & Development

• Analytical skills

• Production Scheduling

• Safety and compliance

• Analytical/Scientific Software

• Extensive Organizational Skills

• Performance improvement

• Team Training

• Written/Verbal Communication

• Production Assistance

• Staff education and training

• Time management

• Project support

• Troubleshooting

• Adaptability

Organization and Time

management

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• Team building

• Responsible

• Good telephone etiquette

• Written Communication

• Teamwork

• Computer skills

• Reading comprehension

• Data management

• Customer Service

• Computer proficiency

• Supervision

• Interpersonal Communication

Trevor G Brown

7502 W Catalina Drive Phoenix,Az

85033 • 05/2002

Diploma: General Education

AIBT American Institute of Business

43ave Bethany Home Rd Phoenix,Az

85017 • 11/2001

MA Cerfication: Medical Assisting

The Bryman School of Phoenix

2250 W Peoria Ave Phoenix,Az 85029

• 01/2003

Patient Care Tech / Behavior

Health Tech: Medical Field

Life Care Center of North Glendale

13620 N 55th Ave Glendale,Az 85306

• 02/1999

CNA Certification: Medical Field

AIU Online American

Intercontinental University

Online Classes 231 N Martingale,IL

60173 • Expected in 01/2023

Still In School: Criminal Justice

Forensic Science

EDUCATION

CERTIFICATIONS

• CNA - Certified Nurse Assistant

• NCPCT - Patient Care Technician

CPCT/A - Patient Care

Technician/Assistant

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CMT - Certified Medication

Technician

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Banner Health Thunderbird Medical Center - CNA, Behavior Health Tech/Patient Care Tech

Glendale, AZ • 04/2006 - 10/2016

high-quality support to meet all needs.

Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

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Obtained client medical history, including medication information, symptoms and allergies.

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Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

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Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.

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Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

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Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

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Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

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Transported patients between rooms and appointments or testing locations.

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Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.

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Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

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Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

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Obtained biological specimens for ordered tests and prepared for laboratory transport.

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Oversaw and maintained patients' rooms, group living areas and nurse stations.

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Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.

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Provided care to patients throughout lifespan with consideration of aging processes, human development stages and cultural.

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Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.

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Maintained best-in-class standards for individualized care in 31-bed unit by continuously checking in with patients and families and quickly providing care.

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Kept facility clean, performed basic maintenance and restocked supplies to support program needs.

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Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.

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Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

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Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

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Completed documentation for every incident and forwarded to correct personnel for review.

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Performed client intake procedures according to internal standards for all new admissions.

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Obtained biological specimens for ordered tests and prepared for laboratory transport.

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Maryvale Medical Center - Patient Care Technician, Patient Care Assistance,CNA

Phoenix, AZ • 11/1999 - 04/2006

Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.

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• Facilitated on-site activities, support groups and outings for clients.

• Prepared and submitted daily reports to management. Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

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Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

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Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.

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Built and maintained positive staff relationships to promote teamwork and better serve clients.

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Oversaw and maintained patients' rooms, group living areas and nurse stations.

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Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

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Taught clients how to complete basic household chores and prepare food.

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Supported ambulation and physical therapy needs by conducting planned exercise routines.

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Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.

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Obtained client medical history, including medication information, symptoms and allergies.

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Checked patient vitals such as temperature, blood pressure and blood sugar levels.

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Conducted client rounds every 15 mins to ever hour to check on residents.

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Cared for residents in assisted living facility and delivered high-quality support to meet all needs.

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Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

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Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.

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• Searched resident belongings prior to and during stays. Recognized and reported abnormalities and/or changes in patients' health status to case manager.

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Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

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Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.

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Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.

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Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

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Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

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Reported any unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.

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Obtained biological specimens for ordered tests and prepared for laboratory transport.

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• Scheduled and accompanied clients to medical appointments. Liaised between hospital departments to facilitate effective communication.

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Helped clients manage money, pay bills and shop for groceries or personal items.

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Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.

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Met with patients and families to discuss care and plan of action for future.

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Resolved problems with areas such as communication and billing that could negatively impact services.

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• Monitored and assisted residents through individual service plans. Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.

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Performed household tasks such as laundry, dusting, washing dishes and vacuuming.

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Obtained client medical history, including medication information, symptoms and allergies.

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Evaluated effectiveness of current strategies with interdisciplinary team and utilized recommendations to make permanent improvements to care standards.

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• Assisted with respiratory, cardiopulmonary and physical therapies. Assembled admissions pages and added new pages to patients' charts.

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Ran errands for customers, including shopping, and picking up other necessities.

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Answered patient assistance calls, assessed needs and offered qualified support.

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Shopped for groceries regularly in order to keep house stocked with necessities.

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Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.

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Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

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• Increased utilization of preventative care to reduce readmissions. Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.

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• Transported food trays and aided with feeding.

Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.

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Measured effectiveness with team and implemented

recommendations for long term improvements.

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Supported patient admissions, discharges and transfers to promote team productivity.

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Maintained confidentiality of patient data and condition at all times to safeguard health information.

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Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

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Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.

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Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.

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Planned, prepared and served meals and snacks according to prescribed diets.

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Reassured patients by explaining medical practices and processes in easy-to-understand terminology.

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Worked with patients and families to develop future plans and discuss care actions.

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Assessed patients to gather medical information including weight and height measurements and vital signs Intake and Outputs in Record into EMR System.

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Checked patient vitals such as temperature, blood pressure and blood sugar levels.

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Provided subject matter expertise in case management and related procedures.

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Coached patients and caregivers on treatment processes, hospital policies, medication hazards, specific diets and doctor advice.

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Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.

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Collected vitals and biological samples to support diagnostic plans and ongoing assessment strategies.

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Resolved problems with communication and billing to foster seamless services.

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Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.

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Supported ambulation and physical therapy needs by conducting planned exercise routines.

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• Facilitated communication between all hospital departments. Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

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Answered call light or bell calls per shift to respond to patient requests and needs.

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• Monitored ongoing care and proactively corrected problems. Cared for residents in assisted living facility and delivered high-quality support to meet all needs.

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Coordinated charitable, government and community resources for patients.

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Remained alert to problems or health issues of clients and competently responded.

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Upheld confidentiality requirements and regulatory compliance guidelines in all areas.

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Determined specific needs and provided most appropriate level of services for patient well-being.

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Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.

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Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve skills.

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• Performed as subject matter expert for case management processes. Helped enhance unit operations by continuously delivering accurate, efficient care and maintaining performance objectives.

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Reviewed each step of patient care and made proactive adjustments to avert issues.

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• Collected and transported specimens to prepare for lab testing. Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bed bound individuals.

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Completed documentation of care, hospital actions and patient activities.

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• Updated documentation and reports detailing patient activities, care actions and hospital determinations.

Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

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Organized and replenished unit supplies to maintain team readiness for expected demands.

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Connected patients with available community and charitable resources.

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Oversaw and maintained patients' rooms, group living areas and nurse stations.

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Maximized preventative care utilization to reduce hospital burden and help eliminate readmissions.

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Responded to patient lights to handle needs and enhance overall comfort.

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Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.

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Contributed to efficient unit operations by keeping patient and facility paperwork current and accurate.

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