Gul-e-Rana Shaikh

Contact

647-***-****

ad408s@r.postjobfree.com

** ******** **** ********, **

Education Highlights

Faculty of Applied Health and Community

Studies:

Esthetician Program,

Sheridan College

2010-2012

Faculty of Business:

Office Administration Executive Diploma,

Sheridan College

2009-2011

*Awarded Sheridan College Entry

Scholarship.

Software Skills

- Vagaro

- Clover

- Workday

Experience Highlights

Esthetician

Lifetime Spa

February 2013 - Present

- Maintains complete knowledge of, and complies with, all departmental policies, service procedures, and standards.

- Performs all practical/signature services; including; but not limited to, waxing, body treatments, manicures, and pedicures.

- Provides guests with the most up-to-date techniques available, while ensuring a comfortable and relaxing spa experience.

- Analyzes customer’s skin care needs and performs various facials.

- Ensures all equipment and work areas were kept clean/sanitized, neat, stocked, and orderly at all

Esthetician & Party Coordinator

Ohana Family Salon

June 2022 - Present

- Performs all practical/signature services; including; but not limited to, waxing, threading, body treatments, manicures, pedicures, and ear piercings.

- Provides guests with the most up-to-date techniques available, while ensuring a comfortable and relaxing spa experience.

- Assists in organizing and handling birthday parties

- Ensures that clients are seen and attended to while scheduling appointments, answering phone calls and emails.

Esthetician

Beauty Concept Official

September 2012-2013

- Maintains complete knowledge of, and complies with, all departmental policies, service procedures, and standards.

- Performs all practical/signature services; including; but not limited to, waxing, body treatments, manicures, and pedicures.

- Provides guests with the most up-to-date techniques available, while ensuring a comfortable and relaxing spa experience.

- Analyzes customer’s skin care needs and performs various facials.

- Ensures all equipment and work areas were kept clean/sanitized, neat, stocked, and orderly at all

Esthetician

Silvery Blue Butterfly Spa

August 2012-2012

- Performs all practical/signature services; including; but not limited to, waxing, body treatments, manicures, and pedicures.

- Provides guests with the most up-to-date techniques available, while ensuring a comfortable and relaxing spa experience.

- Analyzes customer’s skin care needs and performs various facials.

- Ensures all equipment and work areas were kept clean/sanitized, neat, stocked, and orderly at all

Experience Highlights continued

Head Office Vendor A/P Microfilm Clerk

Wal-Mart Home Office

January 2001-April 2010

- Received and processed orders by phone and walk –in customers with promptness and accuracy.

- Trained and supported new hires into the current process/environment.

- Answered customer inquiries and provided information regarding product, services, and policies to their satisfaction.

- Established a new filing system whereby clients’ information was properly recorded and retrieved.

- Rectified delivery errors reported by customers within the mandatory 24-hour time frame.

- Checked and coded incoming courier invoices ensuring they were correct in preparation for accounts payable.

- Achieved above and beyond any daily quota set on a consistent basis.

- Rewarding experience, which strived on customer relations and customer satisfaction, leading to repeat customers.

- Recognized by management as going above and beyond as a top performer.

- Strong interpersonal skills and business relationship skills along with demonstrating flexibility, adaptability and always taking initiative.

- Ability to communicate effectively, both verbally and written.

- Serviced existing clients in problem solving, and exploring new ways to grow business with them.

Customer Service Manager

Wal-Mart Store

March 1999- January 2001

- Investigated and resolved complaints to customer’s satisfaction and received commendations by telephone calls from customers.

- Processed refunds, exchanges and credit for returned merchandise promptly.

- Trained and monitored several new cashiers and provided feedback on their progress.

- Greeted clients in a professional manner, ensuring that they were comfortable while shopping.

- Answered client inquiries such as prices, equipment warranties by telephone or in-person, and provided necessary information in a timely manner.

- Working closely with the Sales Team to attain daily and quarterly sales goals.

- Managed sales floor at any given time.

- Worked in a goal-orientated environment that relied on individual and TEAM tactics for results.

*References Available upon request

Qualifications

- Ear piercing certified with Inverness

- Eyelash lift & tint certified with Inter-

cosmetic

- Micro needling & Laser hair removal

certified with K Beauty Factory

- Bridal & party makeup artist certified

Contact this candidate