rudypantallano**
@gmail.com
EXPERIENCES
EDUCATION
REFERENCES
RUDY PANTALLANO
CUSTOMER SERVICE
ABOUT ME
CONTACT
SKILLS
Professional customer service
representative for 3 years of
experience in addressing and
resolving complex customer
queries. Passionate about
building strong customer
relationships, driving brand
loyalty and increasing customer
engagement.
Iligan City, Philippines
Jan 2022
to
Feb 2023
Welder Helper
Architect Picardal and Studio, Iligan
utilized extensive knowledge of welding
techniques, efficiently carrying out task to
deliver high quality output
completed work in line with organizational
guidelines and company standards for
excellent operational compliance
inspected completed work ensuring to achieve
highest quality standard
Examined welded surfaces, structures and
components, correcting errors and maintaining
accurate finish
Iligan City National High School
2019 - 2021 National Cert I & II - Shielded
Metal Arc Welding & Senior High Graduate
references available upon request
strong problem-solving skills
good attention to detail
good communication skills
fabrication & welding
metal working
driving
Jan 2023
to
Present
Pump Attendant
Shell - A’s Power Tech, Iligan
greeted customers with warmth professionalism,
providing friendly fuel dispensing services
interacted with customers to understand needs,
providing useful and valuable recommendations
about available goods and services
contacted clients to follow-up on feedback,
complains and compliments for the services
provided
promoted positive forecourt behavior, illustrating displayed rules and regulations to maintain user
safety
Aug 2022
to
Dec 2022
Service Crew Member
Jollibee Food Corp., Iligan
maintained outstanding customer satisfaction levels by delivering service with a smile and going extra mile to attend to customer needs
observed strict food hygiene regulations, safety
procedures and sanitation on food preparation and
serving
calm and efficiently managed customer complaints,
escalating complex problems to management when
necessary