Deitra Carmichael

Washington, DC *****

ad403b@r.postjobfree.com

240-***-****

Energetic,dedicated [Customer Service and RetailManagement] with strong a interpersonal and organizational background.Work effectively with people of various ages,cultural.Long-time interest within [ Customer service] and [ Retail Management ]Well-developed.• Increase sales more than 20%•Billing Finances filing •Customer Satisfaction• Organizational Development•Open and closed office: Administrative Procedures Answer large initial of phone calls Authorized to work in the US for any employer

Work Experience

Direct Support Professional

Align Staffing - Greenbelt, MD

December 2013 to Present

Assisted in the coordinations of Residential serivces providing care and treatments.•develement of ISP goals for choices and decision making•Rectifified emergency situations effectively and appropriately monitored/teach sales and budget management•Complete training requirements management skills along with Community intergrations accompany with public transportation and appointments. Optical Manager

A.C.VISION CENTER - Capitol Heights, MD

2009 to 2013

• govern day-to-day operations,including scheduling,billing,communications, staff manage

• Constructed plans,schedules materials to teamembers of 6 employees.

• Excellent interpersonal skills.

• Worked in the coordination with opthamologist and optometrists private practice& large retail outlets.

• Knowlgeable of latest technolgies within industry

• Formulated bugets and payroll.

Office Manager

MAHNO PRINTING - Capitol Heights, MD

2007 to 2009

Receptionist/Floor Supervisor

Americas Best Contacts and Eyeglasses - Washington, DC 2006 to 2009

• Front Desk Administration.

• Schedule Appointment of Clientles.

• Facilitated purchasing of equipment,frame wear and contact lenses.

• conducted finacial department effectively and creatively.

• Updated newest technology within computer softwear.

• Managed retail employees of 2-5 people.

• Ensure employee task,schedule,in compliance with safety rules and regulations. Education

Diploma in Customer Service mangement

Alison Online College AZ

April 2017 to March 2018

Diploma

Ballou Senior High - Washington, DC

1998

Assessments

Indeed Assessments are tests that job seekers can use to demonstrate their knowledge and abilities. Customer Service Skills — Familiar

Jan 2019

View my full results at: https://share.indeedassessments.com/share_assignment/awtjhbv543tjv6o Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Shift Availability (FT-PT) Mon-Fri every other weekend.10am-6pm

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