DIMA KHADER

Public Relations-Corporate Marketing Manager

\csuse {emailsymbol}: ad402n@r.postjobfree.com \csuse {phonesymbol}: +962-**-******* \csuse {locationsymbol}: Amman, Jordan \csuse {linkedinsymbol}: Dima Khader EXPERIENCE

Public Relations - Corporate Marketing Manager

Samsung Electronics Levant

Date: Sep 2016 – Ongoing Location: Amman,Jordan

• Creating PR content for the company’s news & announcements across multiple business units, be it products sales & promotions, B2B, customer service & Corporate Social Responsibility.

• Daily monitoring of the company’s & competitors news, major activities and public opinion

• Providing a monthly analysis of the company’s CEM “Coverage Evaluation Matrix” report, where content volume, share of voice and content sentiment is measured and evaluated.

• Events Management; a major part of my job is the management & arrangements of the company’s International & regional events such: global product launches and unpacked, CES, Mena Forum, MWC, IFA and local events. The arrangements includes managing traveling aspects of bookings & endure the wellbeing of our guests of business partners, customers & VIP guests & public figures. Events took place globally in North America, Europe, South Korea, Malaysia & Levant region.

• Influencers & bloggers management, maintain the company’s presence in social media by collaborating with lifestyle influencers & tech bloggers, help in content creation & social posting.

• Budgeting and planning, part of my role at the corporate marketing division is monthly & yearly budgeting and planning, where I gather planned activities across the team which include variety of marketing tasks as media, digital, ATL activities, retail, & service agreements, aligning with finance department on meeting actual spending vs. planned on monthly basis by submission plan & forecast amount. Internal Audit Assistant Manager

Samsung Electronics Levant

Date: Sep 2015 – Sep 2016 Location: Amman,Jordan

• Performing risk assessment and contributing to the internal audit plan.

• Analyzing operational and management processes and system controls effectiveness and efficiency in view to improve them and propose value added recommendations.

• Ensuring proper and adequate documentation is done to support the final conclusions in the internal audit reports, showing nature, scope and results of tests.

• Following up on corrective action in relation with points raised for improvement.

• Ensuring that approved audit objectives are met and sufficient audit coverage is achieved.

• Managing, updating and maintaining company policies and procedures and providing training and support to users.

Sales Support Assistant Manager

Samsung Electronics Levant

Date: Dec 2011 – Sep 2015 Location: Amman,Jordan

• Coordinate with sales department team members and facilitate the flow of sales orders.

ABOUT

My strongest traits is follow up &

organizing skills, I cherish work

responsibilities& take it very serious,

teamwork is a must and the key to

success

STRENGTHS

Hard-working Persuasive

Communication Skills

Social Media Knowledge

Motivator & Leader Well Organized

attention to details

Brand Management SAP

Advanced MS Office skills

Order management & freight tracking systems

LANGUAGES

Arabic 5

English 5

EDUCATION

BBA. Business Administration

Hashemite University

Date: 2003 – 2007

Literacy stream

High School Certificate

Date: 2002 – 2003

• Arrange Sales Orders for the upcoming expected Purchase Order based on PIs “proforma invoice” prepared with Supply Chain PIC, to achieve high earliness rate result in preparing the weekly sales orders.

• Arrange and update direct shipments orders against customer confirmed PO.

• Follow up with sales support functions for price registration & stock availability.

• Submit SI “sales instructions” for approvals and release to overseas factories.

• Managing shipping documents with factories upon shipment departure, commercial invoice, packing list, certificate of origin, etc..

• Track Sea & Air shipments and update the status of shipment arrival date.

• Follow up with logistics department on the arrival & delivery of orders based on shipping instructions needed by customers & businesses partners.

• All this cycle is in harmony with finance team members in treasury & controlling to assure no obstacles arise in regards of payment process, like following up on receiving letter of credit, making sure payment terms are correct and make sure no over due payment would block the sales. Logistics Officer

Kawar Transport & Transit Co. Part of Amin Kawar & Sons Group Date: Apr 2009 – Aug 2011 Location: Amman,Jordan

• Import shipments: Upon receipt of transport documentation from customer, preparation of all relevant documentation related to the incoming cargo, clearing and transport contracts, B/L processing, etc.

• Handling both FCL & LCL shipments & consolidated cargo’s.

• Notifying of and liaising with the designated clearing agent to ensure smooth and timely handling of consignments from the point of entry up to the free-zone warehouse / delegation.

• Export shipments: Maintain close communications with all concerned parties (consignee, transporter, shipping agency, etc and preparation of all needed export shipping documents.

• Responsible for all relevant documentation to be included in the dispatch filing system (Bill of lading, packing lists, waybills, contracts, invoices, etc).

• Consolidates shipping invoices and submits these to the logistician in charge for signing.

• Close & continuous follow-up on any demurrage claims & penalties Schedules front and back office staff ensuring sufficient resource availability

Operations Officer

Global Logistics Freight Services GLFS, Schenker

Date: Mar 2008 – Apr 2009 Location: Amman, Jordan

• Planning the most appropriate route for a shipment, taking account of the perishable or hazardous nature of the goods, cost, transit time and security.

• Obtaining, checking and preparing documentation to meet customs and insurance requirements.

• Offering consolidation services for both air and sea shipments, considering cost-efficiency.

• Arranging payment of freight and other charges or collection of payment on behalf of the client.

• Maintaining communication and control through all phases of the journey, including the creation of management reports and statistical and unit cost analysis, monitor, log, and report real time adherences for CSRs in a daily basis, identify adherences issues and take actions. PROJECTS AND EVENTS

• Winter Olympics, PyeongChang – South Korea

2018.

• Samsung A series Unpacked, Kuala Lumpur –

Malaysia 2018.

• Samsung MENA Forum – Antalya Mar 2019.

• QLED 8K TV Summit – NY May 2019.

• Galaxy Note10 Unpacked – NY Aug 2019.

• Samsung MENA Forum – Malta Feb 2020.

• CSamsung Galaxy S20 Unpacked – San

Francisco Mar 2020.

• IFA International FunkAusstellung – Berlin

2022.

• Samsung Smart House of Entertainment –

Dubai 2023.

• Samsung Galaxy Fold4 Flip4 Unpacked – Seoul,

SK 2023.

• CES Consumer Electronics Show – Las Vegas

2024.

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