Professional Summary
High-performing, strategic-thinking with more than 3 years’ experience in Customer Service. Ability to motivate employees in fast-paced environments.
Experience
Dunkin Donuts 2020 – Present
Newington, CT
Coaching team – Team building including delegating and assisting the team with daily tasks and sales.
Enforce store policies and security procedures.
Ensure that every customer receives the highest level of customer service.
Nordstrom
Farmington, CT
Sales Representative, – Full-Time October – February 2020
Farmington.
Shoe sales
Provide the point rewards account as well as well as driving sales
Ensure that every customer receives the highest level of customer service.
Macy’s,
South Windsor, CT
Operation and Logistics
August 2018- February 2019
Handled queries via phone or direct contact with personnel. Prepared billing, answers multi-phone lines
Price all Merchandise, stocked, and inventory of items.
Sales representative.
Professional Education
Early Childhood Education
Grand Canon University /Arizona January 2020 (present)
High School Inc.
Diploma, 20132017
Hartford, Connecticut
Languages
English and Spanish
JOB-RELATED SKILLS:
, Typing, Microsoft (Word, Excel, Access, and PowerPoint), Filing Documents, Data Entry, Multi-Tasking, and Telephone Inquiry.
JOB-RELATED HONORS, AWARDS, MEMBERSHIPS, ETC:
Connecticut Pre-Engineering Program –Hartford, Connecticut.
REFERENCES: Available upon request