Bridget Bourda

Professional Summary

Experienced and adaptable professional with nearly 20 years of strong back and front office experience. Have worked in diverse medical settings such as Family Practice, Internal Medicine, Oncology, Urology, OBGYN, PEDs, and more. Skilled in multitasking and thriving in fast-paced, high-pressure environments. Committed to long-term growth and seeking an opportunity to contribute to a dynamic team while establishing a lasting career with a company. Work Experience

Certified Medical Assistant

Internal Medicine Dr. Lee - Houston, TX April 2023 to present

● Assists Dr. Lee in patient examinations, ensuring a seamless and efficient workflow.

● Conducts thorough patient assessments, recording vital signs, medical histories, and medication lists accurately.

● Proficiently performs phlebotomy and specimen collection, ensuring sample integrity for diagnostic testing.

● Administers vaccines, medications, and immunizations, adhering to proper dosage and protocols.

● Assists with various medical procedures, including wound care, sutures, and minor surgical procedures.

● Educates patients on prescribed treatments, procedures, and post-care instructions, ensuring patient comprehension and compliance.

Medical Assistant

Houston Area Safety Council - Pasadena, TX April 2019 to March 2023

● Provided crucial healthcare services to workers in the oil and gas industry by conducting health assessments, administering vaccines, COVID-19 shots, and immunizations at various onsite locations.

● Conducted comprehensive health assessments to ensure the physical well-being of workers in high-risk environments, evaluating their fitness for duty and identifying potential health concerns.

● Administered a wide range of vaccinations and immunizations, including seasonal flu shots, hepatitis B, tetanus, and COVID-19 vaccines, contributing to a safer workplace and the prevention of communicable diseases.

● Offered valuable health education and counseling to workers on-site, empowering them with information on preventive measures, maintaining good health, and addressing any concerns or questions they had about their well-being.

● Maintained accurate and confidential medical records for all workers, ensuring compliance with regulatory requirements and enabling efficient tracking of immunization schedules and health assessments.

● Collaborated closely with safety personnel, medical professionals, and site managers to create a cohesive healthcare environment that prioritized worker safety and health, contributing to the overall success of the Houston Area Safety Council's initiatives. Medical Assistant

Baylor College of Medicine - Houston, TX March 2018 to April 2019

● Demonstrated proficiency in clinical tasks, including urology-related responsibilities such as taking vital signs, assisting with urological procedures, preparing patients for urology examinations, and accurately recording patient information to ensure the highest quality of care.

● Successfully adapted to various medical specialties and departments, showcasing the ability to work effectively in fast-paced, diverse healthcare settings, and consistently delivering exceptional patient care, particularly in urology-related contexts.

● Prioritized patient well-being and comfort within urology care by providing compassionate support, actively listening to urology patient concerns, and offering clear explanations of urological procedures and treatment plans to enhance the patient experience.

● Collaborated closely with healthcare professionals in urology, including urologists, nurses, and administrative staff, to facilitate seamless urology patient care, enhance workflow efficiency, and foster a positive and collaborative work environment.

● Ensured strict compliance with urology-specific medical protocols, regulations, and documentation requirements while maintaining accurate and organized urology patient records, thereby supporting the continuity of urological care and upholding Baylor College of Medicine's high standards of healthcare delivery. Front Office Medical Assistant

Ultimate Staffing - Houston, TX December 2016 to August 2018

● Worked multiple month long contracts throughout this time period

● Proficiently managed the front office of a busy medical practice, ensuring a smooth and efficient patient experience from check-in to check-out.

● Expertly handled patient registration, appointment scheduling, and verification of insurance information, reducing wait times and enhancing the overall patient flow.

● Provided outstanding customer service by greeting patients with a warm and welcoming demeanor, addressing inquiries, and resolving issues promptly, contributing to high patient satisfaction ratings.

● Demonstrated proficiency in maintaining electronic health records, accurately inputting patient data, updating medical histories, and ensuring HIPAA compliance to safeguard patient confidentiality.

● Effectively juggled multiple responsibilities, including managing phone calls, coordinating referrals, and maintaining a well-organized front desk area, optimizing the efficiency of administrative operations.

Medical Assistant/Phlebotomist

Dr. Darnell Robinson Office (OB/GYN) - Houston, TX December 2013 to October 2016

● Provided comprehensive medical support at Dr. Darnell Robinson's OB/GYN office, offering a valuable combination of clinical and phlebotomy skills.

● Assisted in the care of OB/GYN patients, performing tasks such as taking vital signs, preparing patients for examinations, and ensuring a comfortable and reassuring experience.

● Proficiently conducted phlebotomy procedures, collecting and handling blood samples with precision and adhering to safety protocols, ensuring accurate diagnostic testing for OB/GYN patients.

● Maintained meticulous patient records, including medical histories and phlebotomy data, to support continuity of care and uphold compliance with healthcare regulations.

● Collaborated seamlessly with healthcare professionals within the OB/GYN practice, fostering a collaborative environment, and assisting in the coordination of patient care to enhance the overall patient experience.

Traveling Medical Assistant/Phlebotomist

Prohealth Staffing - Houston, TX August 2009 to June 2013

● Contributed dynamic healthcare skills as a mobile professional with Prohealth Staffing, offering expertise in both medical assisting and phlebotomy services across diverse healthcare settings.

● Demonstrated strong clinical skills, including patient assessment, vital signs measurement, and assisting with medical procedures, ensuring comprehensive patient care while on assignment.

● Conducted phlebotomy procedures with precision, ensuring the accurate collection, handling, and transportation of blood samples while adhering to stringent safety protocols.

● Thrived in a dynamic role, swiftly adapting to different healthcare environments and practices, and consistently delivering top-tier patient care during travel assignments.

● Maintained meticulous records of patient care and phlebotomy procedures while upholding compliance with healthcare regulations, ensuring quality and continuity of care across different contracts with Prohealth Staffing. Medical Assistant

Mental Health Tech- Houston, TX September 2008 to September 2009

● Provided essential support in a mental health setting, assisting both healthcare professionals and patients to ensure a safe and nurturing environment.

● Delivered compassionate care to individuals with mental health conditions, including assisting with activities of daily living, monitoring patient behavior, and ensuring their emotional well-being.

● Administered medications under the supervision of medical staff, adhering to strict protocols and maintaining accurate documentation to support patient treatment plans.

● Played a pivotal role in de-escalating crisis situations, using effective communication and behavioral management techniques to maintain a therapeutic atmosphere within the mental health facility.

● Assisted in group therapy sessions, aiding therapists and patients in implementing therapeutic activities and ensuring a structured and supportive group environment.

● Maintained detailed and confidential patient records, documenting vital signs, behaviors, and treatment interventions to facilitate continuity of care and meet regulatory requirements in the mental health field.

Medical Assistant

Mental Health Tech- Houston, TX June 2006 to September 2009

● Provided essential support in a mental health setting, assisting both healthcare professionals and patients to ensure a safe and nurturing environment.

● Delivered compassionate care to individuals with mental health conditions, including assisting with activities of daily living, monitoring patient behavior, and ensuring their emotional well-being.

● Administered medications under the supervision of medical staff, adhering to strict protocols and maintaining accurate documentation to support patient treatment plans.

● Played a pivotal role in de-escalating crisis situations, using effective communication and behavioral management techniques to maintain a therapeutic atmosphere within the mental health facility.

● Assisted in group therapy sessions, aiding therapists and patients in implementing therapeutic activities and ensuring a structured and supportive group environment.

● Maintained detailed and confidential patient records, documenting vital signs, behaviors, and treatment interventions to facilitate continuity of care and meet regulatory requirements in the mental health field.

Medical Assistant

M.D. Anderson Cancer Center- Houston, TX October 2004 to June 2006

● Provided crucial medical assistance in the prestigious M.D. Anderson Cancer Center, specializing in cancer care and research.

● Delivered compassionate and specialized care to cancer patients, including assistance with treatments, procedures, and managing their physical and emotional well-being.

● Collaborated closely with oncologists and nursing staff to coordinate and administer complex cancer treatments, ensuring patients received the highest standard of care.

● Proficiently performed phlebotomy procedures and assisted with specimen collection, contributing to accurate diagnostic testing and research efforts within the cancer center.

● Offered comprehensive patient education on cancer treatments, symptom management, and post-treatment care, empowering patients to make informed decisions about their health.

Administrative Skills

● Medical Documentation/Records Management

● Bookkeeping/Appointment Scheduling

● Medical Transcription/Medisoft Advanced Patient Accounting

● Customer & Patient Relations/Confidentiality

● ICD-9 Coding/CMS-1500 Claims Filing (Manual/Electronic)

● Private Insurance/Managed Care/ Consent forms/ Referrals

● Medicare and Medicaid HIPPA Training/ Scanning/

● Data Entry/Computer Applications/Office Skills and Systems

● Microsoft Computer Software/Lotus Notes/GEMS/Centricity

● Satori (SAMA)/Practice Partner/Concerro/Epic/ E-Clinical/ Clinical Skills

● Blood Collection/Injections/Glucose Meter/Flu Shots/GBS Testing

● EKG/CPR/Vital Signs/Telemetry Monitor/EDC Sheets/INR/A-Fib

● Bandaging/Urinalysis/Hemacolt/DVT/Computer Labs/Ultrasounds

● Tube Spinning/NST/Doppler/COLP/PAP SPEAR

● Wound Care/Ventilators/Maps/Foley Bag/Colostomy Bag

● JP Drain/Feeding Tube/I & O Spreadsheets/Wet to Dry Cleaning

● Allen Wilson Frame/Bumble Bee/Tourniquet Machine/Jackson Frame

● Assist anesthesiologist in preparing patients

Certifications and Licenses

● Certified Medical Assistant - Expires

May 2024

● AED Certification

● Certified Phlebotomy Technician

● CPR Certification

Education

● Flex Health Care - National Institute

of Technology - 2009

● High School Diploma - St.

Martinville High School - 2000

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