Customer Service Food Preparation

John Clifton Buchanan

*** ****** ***** • FRANKLIN, Tennessee 37064

615-***-**** • ad3xlc@r.postjobfree.com

Summary of Qualifications

Professional culinary chef with over 14 years' experience in food preparation, management, and culinary support. Dedicated employee with refined communications and interpersonal skills. Unique management and training experience in culinary arts. Strong organizational and follow-through skills. Demonstrated ability in customer service and driving profitability through client retention and loyalty.

Professional Experience

Morningside Manor, Franklin, Tennessee 2015 -Present

Head Cook

•Check freshness of food and ingredients.

•Preparation of meals for residents and employees.

•Supervise and coordinate activities of cooks and other food preparation workers.

•Plan menus and ensure uniform serving sizes and quality of meals.

•inspect supplies, equipment and work areas for cleanliness and functionality.

•Maintain inventory of food and supplies needed to ensure efficient operations.

•Monitor sanitation practices and ensure that kitchen safety standards are followed.

•Wash, pots, pans, dishes, utensils, and other cooking equipment.

Williamson Medical Center, Franklin, Tennessee 2006-2014

Culinary Chef

•Prepared meals according to menus, special dietary and nutritional restrictions, and number of portions to be served.

•Cleaned and inspected equipment, kitchen appliances, and work areas to ensure cleanliness and functional operations.

•Apportioned and served food to facility residents, employees and patrons.

•Performed inventory of supplies.

•Washed pots, pans, dishes, utensils, and other cooking equipment.

Ruby Tuesday's Cool Springs, Franklin, Tennessee 2005-2006

Line Cook

•Set up stations and collect all necessary supplies to prepare menu for service.

•Covered dated, and correctly stored all food prep items.

•Notified Chef in advance of likely shortages.

•Served menu items compliant with established standards.

•Closed the kitchen correctly and follow the closing checklist for kitchen stations.

•Maintained a prepared and sanitary work area at all times.

•Assist with all duties assigned by Kitchen Manager.

Kentucky Fried Chicken, Franklin, Tennessee 1999-2004

Assistant Manager/ Cook

•Overseeing and management of all areas of the restaurant; including making final decisions on matters of importance to guests.

•Adhered to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.

•Ensured consistent high quality of food preparation and service.

•Maintained professional restaurant image, including cleanliness, proper uniforms, and appearance standards.

•Ensured safe working and guest environment.

•Managed shifts, including scheduling and planning.

•Interviewed hourly employees, direct hiring, supervision, development and termination of employees.

•Maintained accurate and current plan of restaurant staffing needs ensuring restaurant was staffed for all shifts.

Education

Certificate in D-10 Food Preparation, Franklin, Tennessee 2009

Fred J Page High School, Franklin, Tennessee 1992

High School Diploma

Additional Information

•Skills: Management, Training, Food Preparation, Customer Relations, Customer Service, Grill,

Cash Management

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