*** - *** - ****

ad3xjx@r.postjobfree.com

Tampa, Florida

C O N T A C T P R O F I L E

E D U C A T I O N

W O R K E X P E R I E N C E

Business Administration in Computer

Information System

Georgia State University

1990 - 1994

B. B. A in Computer Information System

Post Graduate Certification

Leicester University

2008 - 2012

Post Graduate certification in Telecom

MBA

Manpower Management Head

Initial

Oversee the comprehensive management of 5,347 skilled and unskilled staff across various departments.

Directly manage two regional managers, providing guidance and support to ensure operational efficiency and alignment with organizational goals. Supervise three operations managers, coordinating their efforts to optimize productivity, streamline processes, and maintain high standards of performance.

2022 - 2023

Highly skilled technology professional with 18+ years of program management, sales, and strategic business expertise. Proven track record in designing, executing, and managing enterprise projects, emphasizing technology's role in achieving business objectives. Exceptional leadership skills, delivering superior outcomes with meticulous attention to detail. Known for a proactive work approach, consistently exceeding expectations in fast-paced environments. S H A R I F K A T E E B

P R O J E C T / P R O G R A M / D E L I V E R Y M A N A G E R Head Of Operations

Initial

Managed the region’s yearly Budget (P&L) of $97 million. Formulated business strategy with the executive team. Designed policies that aligned with overall operations strategy & and change management.

Oversaw customer service operations and found ways to ensure customer retention and increase sales.

Evaluated risk and led quality assurance efforts.

Developed and implemented project plans for process improvements, technology enhancements, and organizational changes. Led cross-functional teams to deliver projects on time, within budget, and to stakeholder satisfaction.

Directly manage two regional managers, providing guidance and support to ensure operational efficiency and alignment with organizational goals. Supervise three operations managers, coordinating their efforts to optimize productivity, streamline processes, and maintain high standards of performance.

2021 - 2023

Digital Transformation Lead

Initial

Lead and drive digital transformation initiatives across the organization, aligning technology solutions with business objectives.

Develop and execute strategies to leverage emerging technologies, enhance operational efficiency, and improve customer experiences. Collaborate with cross-functional teams to identify digital opportunities, prioritize initiatives, and ensure successful implementation. Establish key performance indicators (KPIs) and metrics to measure the impact of digital transformation efforts, driving continuous improvement and innovation.

2021 - 2023

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P R O J E C T L I S T S

Facility Management Digital

transformation

ERP - Dynamics 365 Implementation

Smart Environment Implementation

Total Facility Management

Implementation project

STC Storage Migration &

Implementation project

ViVA Telecom Storage Migration

Mobily Telecom Co-location &

Managed Services Data Center IV

S H A R I F K A T E E B

W O R K E X P E R I E N C E

B U S I N E S S S K I L L S

R E F E R E N C E S

Strategic Planning

Program Management

Technology Integration

Digital Transformation

Project Leadership

Stakeholder Management

Vendor Management

Risk Evaluation

Change Management

Excellent Communication

Reporting & Presentation

ITO Consultant (Expert Matter Specialist)

DXC Technology

Assessed client IT operations and recommended solutions. Managed organization change management team ( Facility Management) Developed and implemented IT strategies and plans to improve efficiency, performance, and security.

Provided technical guidance and support to clients in the areas of network infrastructure, security, cloud computing, data management, and related areas. Designed and implemented IT solutions to meet clients' business requirements. Mentored and coached junior consultants and technical staff Built and maintained client relationships to understand their evolving IT needs and ensure customer satisfaction.

Collaborated with cross-functional teams to resolve technical issues and drive project delivery.

2016 - 2021

Data Center Planning Executive Manager

Mobily Telecommunication Company

Managed projects relating to IT, Support Services, planning & and logistics, and vendor management.

Supported the marketing & and sales acting as pre-sales to increase the sales target.

Led a large team of 106 resources as the Executive Manager of telecom Data Center/Infrastructure Planning.

Coordinated with department leadership to prepare and maintain annual department operational budgets.

Designed and planned all activities of IT/Telecom facilities, power & and site operations.

Enforced TFM policies and procedures to maintain 7/24/365 site availability. Spearheaded projects in compliance with design codes, construction codes, regulations, safety standards, and schedules.

Developed new business leads by building Managed Services and IT/Telecom services. Provided training and development for junior staff as a key responsibility within the job role.

2004 - 2016

Technical Project Manager

Emc

In my role as an individual contributor reporting to the Program Manager, I played a crucial role in the management of all storage projects for STC. I undertook various responsibilities, including project planning, requirements gathering, scheduling and work planning, communications, issue resolution, cost tracking, financial reporting, and change management. 2012 - 2013

T E C H N I C A L S K I L L S

Agile/Scrum Methodologies

Microsoft Azure Implementation

Power BI Reporting

Dynamic 365 Implementation

MS Project Management

Visio Experience

ERP & CRM Implementation

Cloud Computing, Infrastructure &

Communication.

MS Office Experience

JIRA Knowledge

Available Upon Request

A C C R E D I T I A O N

Accredited Tiers Specialist (ATS) # 200 by

Uptime Institute.

Certified Practical Data Centre Designer

(PDCD) by BTEC

Certified International Project Manager

(IAPM)

Certified in Managing IT Projects (George

Washington University)

PMBOK extensive knowledge & Methodology

(PMI Member since 2009)

Certified Risk assessment and mitigation

planner

PMP Crertification in progress

Telecom Project Engineer

Avaya 1999 - 2002

Telecom Operation

Amdocs Inc. 1998 - 1999

P R O J E C T / P R O G R A M / D E L I V E R Y M A N A G E R

Contact this candidate