Christopher Dalrymple

Customer Service Specialist

Staunton, VA 24401

ad3xe3@r.postjobfree.com

540-***-****

Over 12 years in customer service experience in high stress environments. 10 years in causal retail customer service experience. Over 20 years of on-again off-again food service/restaurant experience. Work Experience

ADM

Food Lion - Staunton, VA

September 2020 to Present

Cooking ready to eat meals, preparing to-go orders, preparing deli and bakery items, stocking deli case with pre-packaged grocery items (maintaining FIFO and temp-control protocol), customer service; maintaining a safe, clean work environment complying with both OSHA and Eco-Lab requirements and ServSafe standards

Sales Associate/Customer Service

Go-Mart, Inc. - Verona, VA

October 2019 to December 2019

Running cash register, making sure customers have what the need and want! Make sure everyone leaves satisfied

Lead CSM

Speedway LLC - Verona, VA

October 2018 to November 2019

Sales Associate

Ashley Furniture Industries - Waynesboro, VA

November 2017 to September 2018

Sold furniture, helped in the warehouse, made sure everything was neat and clean and everything was put in the correct spot.

Sales Associate

Exxon - Staunton, VA

June 2017 to December 2017

Clerk, stocking and inventory

Shift Leader/Cashier

Dairy Queen - Harrisonburg, VA

June 2015 to May 2017

Cooking and prepping the food, management dutys

Food Operations Manager

Augusta Correctional Center - Craigsville, VA

September 2013 to June 2015

Food safety, supervisor of inmates, practiced safety, making sure everything was clean, inventory count

Crew Member

Trader Joe's - Williamsburg, VA

September 2012 to May 2013

Clerk, cleaned, stocking, and inventory

Manager Trainee/ senior rental rep.

Penske - Harrisonburg, VA

May 2002 to June 2012

Route management, inventory control based on reservation status, regularly driving medium box trucks, coordinating PMs, telephone sales, inbound and outbound trained. Sales Associate

Education

Some college

Skills

• Cash Handling

• Team Player

• Customer Service

• Cooking

• Cash Register

• Microsoft Office

• Leadership Experience (10+ years)

• Furniture Sales

• Telemarketing

• Outbound Sales

• Box Truck

• Cold Calling

• Supervising experience

• Cleaning

• Restaurant experience

• Restaurant management

Certifications and Licenses

Driver's License-None

Assessments

Work Style: Reliability — Highly Proficient

December 2019

Tendency to be dependable and come to work.

Full results: Highly Proficient

Customer Focus & Orientation — Proficient

September 2020

Responding to customer situations with sensitivity. Full results: Proficient

Management & Leadership Skills: Impact & Influence — Proficient September 2020

Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Proficient

Retail Customer Service — Highly Proficient

October 2020

Comprehending and responding to retail customer needs. Full results: Highly Proficient

Customer Service — Proficient

October 2020

Identifying and resolving common customer issues.

Full results: Proficient

Verbal Communication — Highly Proficient

October 2020

Speaking clearly, correctly, and concisely.

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I was unemployed from December 2019 to August 2020 due to a severely broken leg/ankle. I have been given release to return to work from UVA Orthopaedics. I relinquished my driver’s license in May 2019 due to an epileptic seizure. My epilepsy is under control through medication and therapy and I have been seizure free since July 2019.

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