Administrative Executive

TABASSUM SHAIKH

ad3xe1@r.postjobfree.com 506-***-**** Dieppe, Canada E1A9P9

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills

Administrative Oversight

Verbal and Written Communication Correspondence and Memos Calendar and Scheduling Software Recordkeeping and Documentation Meeting Agenda Preparation Customer Service

Mail Sorting and Distribution Records Management Document Filing and Retrieval Microsoft Office Organizational Skills

Effective Communication Product and Service Sales

Experience

Business Banking Associate Royal Bank of Canada - Moncton, NB 08/2023 - 12/2023

Provide professional financial advice to new and existing RBC Small Business clients, assisting them with their financial needs.

Recommend products, services, and/or share information with clients to meet their unique immediate and future financial needs.

Support product and service recommendations with details that are easily understood and convert value towards the clients' stated needs.

Manage risk and compliance routines when carrying out transactions.

Achieve higher levels of proficiency in this role by providing effective advice to clients regarding our products, services, and solutions.

Customs Import Support Lead Kintetsu World Express - Dieppe, NB 01/2023 - 06/2023

Coordinated logistics for pickup and delivery of freight and containers to customers. Processed and completed invoicing processes for timely and accurate billing of imports. Tracked shipments and communicated with carriers to confirm arrival time and release. Calculated exchange rates to monitor proper conversion of items.

Identified shipments requiring special handling based on value, size, documentation, and country of origin. Monitored shipments and obtained clearance from customs and other agencies.

Prepared and processed import and export documentation according to customs regulations, laws, and procedures.

Everyday Banking Service Associate TD Bank - Dieppe, NB 05/2022 - 01/2023

Addressed personal banking queries of customers, including LOC and Credit Card. Promoted digital awareness toward online banking, e-transfers, and bill payment. Provided exceptional customer service to ensure customer satisfaction.

Demonstrated product knowledge to customers by providing detailed information about products and services offered.

Answered incoming calls promptly, courteously, and professionally.

Admin Executive Ebiz India Pvt Ltd - Pune, India 01/2013 - 01/2021

Manage external vendors, including setting priorities and processing invoices.

Prepare project documentation for submission of a proposal under the Manager's guidance. Answer professional and personal calls for higher-level workers.

Schedule events and meetings.

Make company-funded travel arrangements.

Manage petty cash allocated for conveyance, travel, and office supplies.

Provide and manage vendor training on filling out finance documents like purchase orders, invoices, and credit notes using desktop tools such as MS Word and Excel.

Compile written records of important meetings and draft replies to routine correspondence. Keep the break room neat and stocked with consumables.

Project Management Officer TATA Consultancy Services - Pune, India 08/2007 - 03/2008

Coordinate with project managers to allocate resources to the client.

Maintained monthly payroll cycle for off-site and on-site employees for client Microsoft in TCS's accounting tool. Process monthly bills and invoices and provide completed reports to the immediate supervisor.

Effectively communicate employee attendance for salary pay-out to project managers and upper management. Provide status reports of off-site employees engaged in current projects and those on the backlog to the project team to ensure resource allocation.

Administrator Executive Bokhari Solicitors - London, United Kingdom 07/2004 - 03/2007

Set and maintain client records and appointments.

Prepare legal documents related to; Appeals to the Tribunal, Work Permit Applications, and Asylum case applications.

Prepare and update legal documents using Excel. Handle incoming posts and prepare outgoing posts.

Attend to walk-in clients with legal queries and direct them to the concerned authority.

Administration Executive Dishnet DSL Ltd - India, India 02/2001 - 04/2004

Updating sales orders received daily into the customized management system. Keeping sales records up to date for the head office.

Preparing multiple reports, like Revenue, Sales, Cash Collection, and Value-added services for monthly sales meetings.

Education and Training

Crandall University Moncton, NB 08/2022

Master of Management: Business Administration

Savitribai Phule Pune University India 03/1998

Bachelor of Arts: English Language and Literature

Languages

English:

Full Professional

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