M I C H A E L A

L A M B E R T

Trained Caregiver skilled in providing direct care to clients with

various conditions. Understand caregiving basics, including dementia communication strategies, social engagement and physical care, including lifting, bathing and feeding support. Understands age-related cognitive differences and creates safe environment through observation and infection control.

Eager to learn new information and skills.

The Caring Company, Meadville, PENNSYLVANIA, Apr 2022 - Current Personal Care Aide

PROFESSIONAL SUMMARY

EXPERIENCE

• Paid bills and managed budgets for patients.

Observed self-administration of medications to adhere to medication regimen.

•

Provided physical and emotional support to patients and families, while delivering services to patients with terminal conditions.

•

• Maintained safe and clean patient environment to promote wellness. Assisted clients with bathing and dressing to promote good personal hygiene.

•

• Cooked meals based on nutritional requirements and special diets.

• Performed routine housekeeping duties for patients. Followed agency policy and procedures in administering care to clients.

•

• Maintained safe and clean patient environment for optimal recovery. Engaged with clients in conversation and activities to provide emotional support.

•

Helped clients with bathing, dressing and grooming to avoid skin breakdown and infections.

•

• Maintained case notes to document resident progress and condition. Performed household chores to promote cleanliness, safety and livability.

•

Built strong rapport with patients to provide stable and supportive care system.

•

Cultivated social interaction through reading, games and community activities.

•

• Reported unusual incidents to supervisors for review. Observed patient physical condition and monitored diet and exercise habits.

•

• Prepared and picked up meals for patients to nutritional needs. Evaluated patient prescriptions and administered appropriate medications.

•

330 N Mercer St.,

Linesville,

PENNSYLVANIA 16424

United States

814-***-****

hisridetodie0616@gma

il.com

CONTACT

SKILLS

• COOKING (3 YEARS)

• CHILD CARE (5 YEARS)

HOUSEKEEPING (7

YEARS)

•

• HOSPITALITY

• TELEMARKETING

• RESIDENTIAL CLEANING

• BABYSITTING

• CHILD CARE

COMMUNICATION SKILLS

(5 YEARS)

•

• COOKING

• CUSTOMER SERVICE

• LAUNDRY

• MEAL PREPARATION

PEOPLE SKILLS (5

YEARS)

•

• SALES

• IDENTIFICATION CHECKS

• PAYMENT COLLECTION

CREDIT CARD

PROCESSING

•

STOCKING AND

REPLENISHING

•

CASH DRAWER

MANAGEMENT

•

CASH REGISTER

OPERATIONS (4 YEARS)

•

BAGGING AND

PACKAGING

•

• LIQUOR LAW

Ten Point Beverage, Linesville, PA, Oct 2019 - Current Cashier And Customer Service

• Updated patient medical records in charts and databases. Notified close family members of patient conditions and healthcare needs.

•

• Recorded patient vital signs and reported significant changes. Ran errands with clients and provided transportation to medical appointments.

•

Provided mobility assistance and repositioned clients to promote maximum comfort.

•

• Offered mental and emotional support to patients. Promoted independence to help clients accomplish basic daily living skills.

•

• Helped patients perform budgeting tasks and pay bills. Assisted clients with moving in and out of beds, baths, wheelchairs and automobiles.

•

• Assisted patients with housekeeping duties and chores.

• Assisted patients with physical therapy and recovery exercises.

• I operate the slicer to cut meats and cheeses make pizzas and subs

• Sweep and mop floors

• Deal with the general public daily

• Since I have started I have received 3 raises

Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures

•

Opened new inventory and rotated stock by dates to maintain freshness

•

Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes

•

Promoted new or high-value food items by creating attractive displays in cases and other customer- facing areas

•

Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.

•

Presented cheerful attitude to clients and assisted customers to customize orders.

•

Fielded customer queries using product, ingredient and price knowledge.

•

Followed company guidelines and safe food handling procedures to prepare menu items using recipes.

•

Dismantled and cleaned deli equipment to maintain sanitary workspace and prevent contamination.

•

Worked independently and collaboratively to create sandwiches during peak periods.

•

• Followed basic recipes to prepare food ingredients from scratch. Followed procedures for slicing, weighing and labeling products for sale.

•

Created food orders such as salads, sandwiches and sliced meat and cheese to exact customer specifications.

•

• Prepared orders for customers using standardized recipes. COMPLIANCE

CUSTOMER ASSISTANCE

(5 YEARS)

•

WRITTEN AND VERBAL

COMMUNICATION (5

YEARS)

•

MONEY HANDLING (5

YEARS)

•

• MULTI-TASKING ABILITY

PROBLEM-SOLVING

SKILLS

•

ADAPT TO DIVERSE

GROUPS

•

PROFESSIONAL

DEMEANOR (5 YEARS)

•

CASH HANDLING A I

DDITIONAL NFORMATION

•

AUTHORIZED TO WORK

IN THE US FOR ANY

EMPLOYER P S

ROFESSIONAL UMMARY

HIGHLY MOTIVATED

SALES

•

• LIGHT HOUSEKEEPING

COOKING AND MEAL

PREPARATION

•

• PERSONAL HYGIENE

SHOPPING AND

ERRANDS

•

• COMPANIONSHIP

MEDICATION

ADMINISTRATION

•

• FIRST AID AND CPR

• CASE MANAGEMENT

CLIENT

DOCUMENTATION

•

• MONITOR VITAL SIGNS

ADMINISTER

MEDICATION

•

• CLEAN LIVING SPACES

• COOK HEALTHY MEALS

DELIVER EXCEPTIONAL

CARE

•

• TASK PRIORITIZATION

• MULTITASKING

Ray's Market, Linesville, PA, Aug 2019 - Apr 2022

Deli Worker/ Manager

• Restocked kitchen and service items during slow periods. Maintained highest quality shopping experience by answering questions and recommending products.

•

Sliced, weighed and wrapped deli items carefully to preserve freshness.

•

Checked display cases daily to verify appropriate refrigeration temperatures.

•

Reduced pricing on products with older sell-by dates and monitored scanning to verify accuracy.

•

Greeted customers, took orders and recommended new products to increase sales.

•

• Restocked deli cases and rotated older stock to front for quick sales. Followed OHSA requirements and sanitation standards to reduce risk of food-borne illness.

•

Operated electric slicer and grinders to cut portioned cheese and meat selections.

•

• Helped customers select products based on tastes and preferences.

• Stocked popular products to meet customer demand. Updated daily logs and checklists regarding inventory use, temperature readings and supply needs.

•

• Wrote out and prepared deli tray orders and catering menus. Cleaned kitchen tools and equipment after use and kept adjacent surfaces sanitized.

•

• Prepared deli offerings according to recipes and packaged for sale.

• I operate the slicer to cut meats and cheeses make pizzas and subs

• Sweep and mop floors

• Deal with the general public daily

• Since I have started I have received 3 raises

Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures

•

Opened new inventory and rotated stock by dates to maintain freshness

•

Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes

•

Promoted new or high-value food items by creating attractive displays in cases and other customer- facing areas

•

Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.

•

Presented cheerful attitude to clients and assisted customers to customize orders.

•

Fielded customer queries using product, ingredient and price knowledge.

•

Followed company guidelines and safe food handling procedures to prepare menu items using recipes.

•

Dismantled and cleaned deli equipment to maintain sanitary workspace and prevent contamination.

•

House Cleaner, Private Organization, Atlantic, PA, Jan 2013 - Jul 2018

Housekeeper

Worked independently and collaboratively to create sandwiches during peak periods.

•

• Followed basic recipes to prepare food ingredients from scratch. Followed procedures for slicing, weighing and labeling products for sale.

•

Created food orders such as salads, sandwiches and sliced meat and cheese to exact customer specifications.

•

• Prepared orders for customers using standardized recipes.

• Restocked kitchen and service items during slow periods. Maintained highest quality shopping experience by answering questions and recommending products.

•

Sliced, weighed and wrapped deli items carefully to preserve freshness.

•

Checked display cases daily to verify appropriate refrigeration temperatures.

•

Reduced pricing on products with older sell-by dates and monitored scanning to verify accuracy.

•

Greeted customers, took orders and recommended new products to increase sales.

•

• Restocked deli cases and rotated older stock to front for quick sales. Followed OHSA requirements and sanitation standards to reduce risk of food-borne illness.

•

Operated electric slicers and grinders to cut portioned cheese and meat selections.

•

• Helped customers select products based on tastes and preferences.

• Stocked popular products to meet customer demand. Updated daily logs and checklists regarding inventory use, temperature readings and supply needs.

•

• Wrote out and prepared deli tray orders and catering menus. Cleaned kitchen tools and equipment after use and kept adjacent surfaces sanitized.

•

• Prepared deli offerings according to recipes and packaged for sale. Vacuum, wash dishes, dust, sweep kitchen, scrub toilet and tub, also mop

•

• Stay at home mom Myself

Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs

•

Removed waste paper and other trash from premises to designated area

•

• Verified cleanliness and organization of storage areas and carts Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning

•

• Disposed of trash and recyclables each day to avoid waste buildup Kept building entryway glass clean and polished for professional presentation

•

• Carried linens, towels, toilet items and cleaning supplies using Aunt B' s, Meadville, PA, Jun 2017 - Oct 2017

Telemarketer

wheeled cart for maximum efficiency

Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.

•

• Completed surface sanitization, deep cleaning and window washing.

• Sanitized kitchen surfaces, washed dishes and organized cookware. Substituted traditional cleaners with non-toxic sanitation aids to meet client preferences.

•

Swept, mopped and vacuumed common areas and wiped down surfaces.

•

• Emptied wastebaskets and carried trash bags to dumpsters.

• Addressed client cleaning requests and provided prompt solutions.

• Moved supplies, linens and consumables to appropriate rooms. Selected optimal products for floor maintenance, carpet care, window treatments and deep cleaning.

•

Prepared rooms and common areas for events by moving chairs, tables, and furniture.

•

• Cleaned rugs, carpets, upholstery and draperies. Cleaned and serviced housekeeping equipment and replenished supply inventory.

•

• Cleaned and dusted rugs, upholstery and draperies. Maintained safety standards by wearing gloves and protective clothing.

•

• Dusted and polished furniture, appliances and electronics. Disinfected equipment and supplies using germicides or steam- operated sterilizers.

•

Deep-cleaned floors by routinely performing shampooing, waxing and buffing tasks.

•

Cleaned and shined windows, counter tops and fixtures to maintain professional appearance.

•

Reported maintenance concerns and damages in rooms or common areas to supervisor.

•

Dusted counters, vacuumed floors and removed trash from guest rooms.

•

Communicated with supervisors regarding faulty, worn or malfunctioning cleaning equipment.

•

Maintained health standards by consistently cleaning corridors, restrooms and other high-traffic areas.

•

Handled upkeep jobs by turning mattresses and arranging furniture for residents.

•

• Pre formed food preparation

• Cook food

• Clean work area

• Wash dishes

Increased optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols

•

Established smooth and timely operations in preparation and delivery of meals

•

Aunt B's, Cochranton, PA, Jul 2016 - Aug 2016

Kitchen Cook

Maintained well-stocked stations with supplies and spices for maximum productivity

•

Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot

•

Checked each food item for freshness and provided feedback to kitchen supervisor for removal.

•

• Followed established recipes to prepare and cook menu items.

• Maintained excellent customer service by keeping positive attitude. Verified quality, plating presentation and serving size of prepared food.

•

• Employed kitchen equipment, including various knives, safely.

• Used various spices to season meat and fish dishes. Measured portions and ingredients to minimize waste and control costs.

•

Arranged, garnished and portioned food according to established guidelines.

•

Accepted special requests from guests and prepared food to meet demands.

•

Adhered to all safe food handling guidelines to ensure cleanliness and sanitation.

•

Stored food properly in designated areas and containers, adhering to all proper guidelines.

•

Baked, roasted, broiled and steamed meats, vegetables and [Type] food.

•

Received orders at counter or from kiosks and took payment from customers.

•

Cleaned and disinfected food preparation areas, workstations and equipment.

•

• Operated equipment such as ovens, stoves, slicers and mixers.

• Cleaned and sanitized work areas, utensils and equipment. Stored food at proper temperature as required by food safety regulations.

•

Coordinated and supervised work of junior team members, giving feedback to encourage improvements.

•

Optimized ingredient quantity in incoming orders to prevent spoilage.

•

Adjusted recipes to cater to customers with specific dietary requirements or special requests.

•

Tasted ingredients and prepared food items to verify quality and freshness.

•

• Preformed food preparation

• Cook food

• Clean work area

• Wash dishes

Increased optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols

•

• Established smooth and timely operations in preparation and October 2019

GED

Commonwealth Secondary School

Bachelor of Science

Human Services

delivery of meals

Maintained well-stocked stations with supplies and spices for maximum productivity

•

Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot

•

Checked each food item for freshness and provided feedback to kitchen supervisor for removal.

•

• Followed established recipes to prepare and cook menu items.

• Maintained excellent customer service by keeping positive attitude. Verified quality, plating presentation and serving size of prepared food.

•

• Employed kitchen equipment, including various knives, safely.

• Used various spices to season meat and fish dishes. Measured portions and ingredients to minimize waste and control costs.

•

Arranged, garnished and portioned food according to established guidelines.

•

Accepted special requests from guests and prepared food to meet demands.

•

Adhered to all safe food handling guidelines to ensure cleanliness and sanitation.

•

Stored food properly in designated areas and containers, adhering to all proper guidelines.

•

Baked, roasted, broiled and steamed meats, vegetables and [Type] food.

•

Received orders at counter or from kiosks and took payment from customers.

•

Cleaned and disinfected food preparation areas, workstations and equipment.

•

• Operated equipment such as ovens, stoves, slicers and mixers.

• Cleaned and sanitized work areas, utensils and equipment. Stored food at proper temperature as required by food safety regulations.

•

Coordinated and supervised work of junior team members, giving feedback to encourage improvements.

•

Optimized ingredient quantity in incoming orders to prevent spoilage.

•

Adjusted recipes to cater to customers with specific dietary requirements or special requests.

•

Tasted ingredients and prepared food items to verify quality and freshness.

•

EDUCATION

Post University, Waterbury, CT

I did not graduate but studied in this field for 2 years. I was also a member on the Honors List .

ADDITIONAL INFORMATION

• Authorized to work in the US for any employer

HOBBIES

• Creative writing

• Photography

• Cooking/Baking

• Woodworking

• Interior design

Contact this candidate