Roxandra N Acosta

ad3vab@r.postjobfree.com

520-***-****

Tucson, AZ

Seasoned, mission- driven HR executive with 24 years of experience in developing, scaling, and managing fast-paced, multi-national and global organizations. HR leader trusted to be a strategic partner to executive management in the areas of organizational design and development, process improvement, talent planning and management, as well as implementation of complex people strategies to support long-range organizational growth. Proven strategic thinker passionate about building inclusive, out-of-the-box and engaging people experiences across all levels of the organization in order to improve employee engagement, development and performance. Signature Organizational Development & HR Qualifications

- Organizational Design and Development - Total Rewards & Benefits Administration

- Talent Acquisition & Employee Relations - Collaborative People Operation Strategies

- Leadership Coaching and Mentoring - Employee Engagement, Training and Development

- Performance Management & Improvement - Diversity & Inclusion and Retention Strategies Professional Experience

Global Human Resources Director Tucson, AZ 6/2022 –10/2023 Phocos, Inc.

Lead human resources practices and initiatives for global organization with offices in USA (AZ, CA, OR, FL) and globally (China, Germany, and India).

Create and lead HR strategies and solutions that support achievement of business goals, optimize performance, and drive transformational organizational change and effectiveness.

Partner to C-suite in all HR and Organizational Development related matters.

Ensure Employee Handbooks, and HR policies are relevant, communicated, followed, and in compliance with state and federal requirements, as well as country-specific legislation.

Deliver and manage global employee development training, new hire onboarding, management & leadership coaching, and training.

Lead diverse and inclusive HR initiatives in Germany, India and China, and managed talent acquisition, people operations, and policy implementation and compliance for the three sites in addition to HQ in US.

Create systems and processes that help scale exceptional global employment practices across existing and global locations of hire, and ensure operational excellence within the people function. Talent Management and Employee Relations Director I Tucson, AZ; 4/2021–6/2022 Pima Community College

• Develop, documented, operationalized, and continually improved processes of all facets of talent acquisition, retention, recognition, classification and compensation, employee relations, succession planning, and performance management.

• Lead the development, full-documentation, change-management, customer communication/training, HR team implementation, and process improvement of standardization for all of HR with a focus on continuous improvement and professional development.

• Provide guidance and consultative services to a team of 10 HR professionals & the College’s leadership team related to employee relations and performance management issues.

• Oversee the development of programs aimed at aligning employee performance and development with organizational goals.

• Participate in the design, and implementation of team member goal setting, performance assessment, feedback, and development conversations.

• Collaborate on proactive approaches to conflict resolution with a strategic focus to drive systemic change. Human Resources Director Tucson, AZ 2/2020 – 2/2021 Genius Avenue

Develop and implement both a Remote Work, and Hybrid Work policy and transition the exclusively-in-office- workforce to fully remote during the COVID pandemic.

Create and sustain a work environment where people thrive and a culture of dignity and respect, that rewarded innovation, and celebrated entrepreneurship.

Provide comprehensive HR leadership for software company with 2 locations in AZ, and multiple remote offices throughout the country.

Redesign and deploy new talent acquisition strategies, training, onboarding, upskilling for new and existing employees in response to environmental demands imposed by the COVID epidemic.

Led and managed People Operations, cultural development, employee engagement, benefits administration, compensation, and retention strategies during a time of unprecedented unrest and transition. Director of Organizational Development and HR Tucson, AZ 09/2016 – 1/2020 Simpleview

Led HR operations for the organization from 100 employees in Tucson to over 550 employees with offices in AZ, NM, CO, PA, Vancouver, BC, Oslo, Norway, Mexico City, Mexico, London, and Liverpool, UK, as well as 35 FT staff working remotely around the United States, and UK.

Provide consistent, efficient, and seamless services to local leadership, managers and employees in multiple locations throughout the United States, Europe (UK, Norway), Canada, and Mexico.

Manage and grow the global HR team.

Assist the organization in winning Inc. 500 every year since joining the company in 2016 and was nominated for Tucson’s Leader of the year in a company with up to 500 employees.

Successfully coached and counseled senior management and supervisors on sensitive HR issues and helped reduce/eliminate risk of lawsuits, penalties, and fines.

Develop and direct employee engagement and recognition programs world-wide to increase employee retention and satisfaction.

Lead all strategic initiatives, problem-solving and sensitive employment and employee relations matters with a hands-on, positive approach towards mitigation and resolution. Human Resources Director Tucson, AZ 6/2009 – 6/2016 ScriptSave

With expertise in strategy, integration, planning, training and communications, provide broad scale expert consultation, direction and guidance to C-level executives.

Help the organization win AZ Most Admired Company 2 years in a row & Tucson’s Best Place to work 3 times during my tenure.

Foster a positive work environment that encourages all employees to maximize their potential, extend beyond their comfort zone, take measured risks, and look to the future.

Grow and develop the workforce from a 30-employee start-up to a 120-employee/$200 M organization, and a leader in the industry.

Reduced recruiting turnaround time by 80%, and reduced attrition from 28% to less than 5% per year for the duration of my tenure.

Transition the Talent Acquisition function from 70% staffing agencies support to 80% Employee Referral success.

Direct HR team in talent acquisition, employee relations, training, leadership development, and HRIS implementation.

Assistant Director Tucson, AZ 5/2004-6/2006

Hilton Tucson El Conquistador Resort and Country Club

Plan and manage the training and development opportunities, workshops, coaching sessions, etc. for 1000- employee luxury resort.

Established and delivered in-house leadership training programs.

Oversee the implementation and tracking of the Hilton University Programs for employees at all levels of the organization.

Designed, implemented, and communicated all health and welfare plans. Established new 401(k) plan, ESPP, executive medical and bonus plans and other benefit plans to attract and retain employees in highly competitive industry.

Human Resources Director Tucson, AZ 4/2002-4/2004

Children’s Clinic for Rehabilitative Services

Provided HR Generalist support to 300+ employees including recruitment, benefits, compensation, HRIS/HRIS system conversation, AAP, employee relations, compensation, training, and development.

Protect the interests of employees and the organization in accordance with company HR policies, and governmental laws and health care regulatory bodies.

Lead and develop the HR team, providing coaching, mentoring, and development opportunities for professional development.

Oversee investigations, complains, and grievances, and provide suggestions for improvement and interpretation of all HR policies, procedures and guidelines in accordance to state and federal legislation.

Act as the primary contact with outside labor counsel and governmental agencies to ensure continuous regulatory compliance.

Provide functional expertise related to various payroll and benefits administration. Education

New School of Social Research, Milano Business School MS, Human Resources Management

City University of New York; Queens College

BA, Industrial Psychology

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