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Support Assistant Customer Service

Location:
Washington, DC
Salary:
40.000
Posted:
February 22, 2024

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Resume:

DALE POOLE

**** ***** ***** *.*. Apt. ***

Washington, DC 20019

202-***-****

ad3tyw@r.postjobfree.com

Distribution ~ Logistics ~ Coordinator ~ Administrative ~ Communications ~ Records Dependable professional with 20+ years of experience in providing comprehensive and effective support to the daily operational functions and goals as it pertains to administrative duties. I am seeking to obtain a challenging and fulfilling position that will utilize my assets and abilities all the while providing advancement opportunities. I have demonstrated the capacity to provide extensive support for executive leveled staff; excelled at coordinating daily and monthly staff events, purchase and sales requirements, and managing all essential tasks. A proven track record of accurately completing personnel and non-personnel reports, and information management with highly demanding time frames. Highly focused results-oriented individual supporting complex, deadline-driven operations with the ability to identify goals, priorities and resolve issues in initial stages. I am proficient in Microsoft Office (Word, Outlook, Excel, and PowerPoint) Additional skills include:

* Supply * Administrative * Procurement

* Sales * Human Relations * Contracts/Acquisitions

* Budget * Development * Customer Service

PROFESSIONAL EXPERIENCE

Fleishman Hillard January 2007 – June 2016

Senior Support Assistant FT/40hrs per week

- Promoted from Support Staff to Senior Support Assistant in 2 years.

- Received Culture Award.

- Ensured client and in-house team meetings were established in a timely manner.

- Monitor and maintained supplies, and ensuring an ample amount of stock. supplies were available.

- Ensured timely delivery of mail and packaging items.

- Processed mail and monitored mail meter readings.

- Ensured copying and productions jobs were available to all staff.

- Assisted staff administratively in support arranging conference meetings and logistics for various clientele.

- Provided binding materials and building of briefing materials

- Managed phone and A/V systems

Auto Parts Depo 2006 -2007

Dispatch Supervisor FT / 40hrs per week

- Sought out scheduled jobs corresponding with customer order for employees to perform.

- Established schedules and work orders for daily deliveries and pickups.

- Responded to various queries from clientele at a high rate regarding automobile equipment and its functions.

- Loading and unloading vehicular supplies.

- Unloaded shipments and store supplies; offloading them in the store warehouse.

- Requisitioned items to fulfill work orders.

Washington Hospital Center 2002-2006

Patient Services Assistant FT / 40hrs per week

- Transported patient specimens, equipment/supplies, parcel and medical records.

- Attached IV and oxygen tanks as needed to wheelchairs and stretchers.

- Assisted patients and extended help when necessary to move them to and from examination tables.

- Properly coded all patients and ensuring their identification corresponded with their hospital band and transportation record.

- Inspected transportation equipment for any defects or damages.

- Disposed of and replaced needle boxes.

- Following guideline procedures ensured proper placement, connection, and disconnection of oxygen equipment.

- Documented patient arrival and departure times.

- Corresponded with appropriate personnel regarding patient location. Auto Parts Depot 2000-2002

Delivery Driver FT / 40 + hrs per week

- Coordinated with various clientele regarding custom and standard orders for their company’s fleet vehicles.

- Delivered automobile equipment to various mechanic locations, as we as car dealerships in the Washington, DC metropolitan area.

- Loading and unloading vehicular supplies.

- Unloaded shipments and store supplies; offloading them in the store warehouse.

- Requisitioned items to fulfill work orders.

- Verified accuracy of work orders.

E. Vincent Luggage 1997-1999

Store Manager FT / 40 + hrs per week

- Ordered, received, inspected, labeled, and unloaded shipments and packages.

- Maintained a perpetual inventory of numerous forms.

- Opened and closed store.

- Rotated and disposed of surplus stock.

- Cash register operator.

- Manually recorded records information of all action items.

- Responsible for making daily bank deposits.

District of Columbia Family Services 1996 - 1997

Medical Attendant

PHP Healthcare Corporation 1990 - 1995

Medical Attendant

EDUCATION

Potomac High School, Washington,DC

High School Diploma

REFERENCES

* Available Upon Request



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