Angela Michlin

Cocoa, FL *****

ad3trz@r.postjobfree.com

+1-321-***-****

Work Experience

Kennel Technician

Brevard County Sheriff's Office - Cocoa, FL

January 2021 to June 2022

• I was a kennel technician for feral cats/ stray dogs that came from the SPCA to the kitten program/ dog program at the Brevard County jail.

• I was given tests and exams to become a certified kennel technician. I received certification in the inmate kitten program at the Brevard County jail.

• I was able to help very aggressive feral cats with kittens and without.

• I would clean kennels, weigh and feed cats, lime dips cats when outbreak of scabies, or nursed kittens/ cats back to health from other sicknesses.

• Got cats used to humans and got them ready to be put up for adoption

• I was not certified with the dogs but did work with them and handling them. Was only certified in kennel technician for kittens

Ice Cream Server/Cashier

Xtreme Car Wash and Ice Cream - Cape Canaveral, FL August 2014 to May 2016

• Made homemade ice cream/ dessert

• Took orders, served customers

• Ran the cash register

• Made appointments/schedule for car wash

• Cleaned and stocked store at end of shift

Housekeeper

Best western/days inn - Cocoa Beach, FL

March 2011 to September 2013

I was a housekeeper and sometimes I would filling for houseman and help out stocking up stock rooms with extra linens, cleaning supplies and whatever else the housekeepers needed.

• Cleaned rooms after guests checked out

• Tidy up rooms and gave fresh linen to guests with stay overs.

• Stocked my cart after shift to be ready for next day.

• Cleaned and vacuumed common areas of hotel.

Call Center Representative

CB Marketing - Cocoa Beach, FL

February 2009 to March 2011

• Outbound and inbound calls

• Talking to customers on the phone and signing them up for long distance phone service

• Survey calls about voting

• Sales

Shift Leader

Racetrack - Cape Canaveral, FL

June 2002 to December 2007

• Cashier, ordered/counted inventory, stocked inventory

• Trained new employees

• Cleaned and stocked items for new shift (cleaned trash and other areas of store) Customer Service Manager (CSM)

Kmart - Merritt Island, FL

May 1999 to January 2001

• Answered phone calls and directed them to the right department, assisted customers at the service desk with any questions or items to be returned.

• Was in charge to look over all cashiers, cover while they took breaks, give them change for registers, and help them with any other issues during my shift.

• I would also cover in any other departments in store when needed. Education

High school diploma

Central Area Adult education Center - Rockledge, FL April 1998 to May 2001

Skills

• Kennel Experience (2 years)

• Animal Care (2 years)

• Pet Care (2 years)

• Customer service (10+ years)

• Cash register (10+ years)

• Cash handling (10+ years)

• Veterinary Technician Experience

• Detailing

• Time Management

• Phone etiquette

• Retail sales

• Writing skills

• Retail math

• Basic math

• Shift management

• Sales

• Communication skills

• Guest services

• Car Wash

Certifications and Licenses

Kennel technician certification

June 2021 to Present

• Passed exam and tests given to become a certified kennel technician for the kitten program at the Brevard County jail.

• Worked with feral cats, and kittens to make sure they are healthy, friendly, and loving so they SPCA can adopt them out to families.

• Worked with very sick cats that had scabies, HIV(feline Aids), and other illnesses.

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