Brenda Jeffries

*** ********** **.

Festus MO ***28

Cell No. 636-***-****

Home: 636-***-****

Email: ad3t8x@r.postjobfree.com

Summary of Qualifications

Highly motivated and resourceful individual with strong written and verbal communication as well as extensive knowledge in the Federal / State Taxes, accounting / International credit collections and customer service fields.

Competency in Microsoft office 2007, SAP, and Oracle.

Strength in recognizing, analyzing, and solving problems with accuracy while using best practices to be as effective with in the processes.

Ability to organize and complete tasks with little or no supervision

Completed my Real Estate License, learning mortgage underwriting and many other skills.

Education:

Jefferson Community College, Hillsboro, MO 1980-1985

Business Classes

Hillsboro High School 1978

Comprehensive Diploma

College Preparation Classes

Job History:

Millipore Sigma Aldrich – Contract Job thru Randstad USA contract position

June 2021 to Current

Cash Collections Representative

Determine accounts t o credit approve orders for shipment by analyzing payment history, account balance, and credit information

Collected payments via credit card payments for system problem with credit card payments.

Tyson Earth City thru Kforce contract position

November 1, 2019-January 1, 2021

Deduction Analyst

Daily monitoring and prioritizing of deductions assigned

Downloaded checks and assigned deduction.

Develop and maintain solid partnering relationships within assigned portfolio.

Timely and appropriate escalation of problematic customers and issues.

Daily reporting of open deductions

Maintain documentation in accordance with company’s record retention policy.

Achieve AOP target.

Run Unpaid Open Receivable Report and OSD Reports Weekly.

Resolved disputes and decreased disputes bringing account up to date within 60 days of start, which was more than 180 past due.

Caleres, Inc., Clayton, MO ph no. 314-***-****

1993-2018

Credit Risk and B2B Collections Representative

Responsible for Credit Analysis for International Businesses under $50,000 credit lines.

Collected over $70 million monthly and never allowed my accounts to go over 90 days

Analyzed international business accounts for credit worthiness, by requesting credit references, and financials for credit reviews for new accounts and yearly reviews.

Requested credit reference information thru credit analyzes companies and also thru business contacts.

Collected payments from high risk customers and department stores.

Provided Customer Service for international customers by creating great customer contacts and building working relationships.

Created VAT tax documents and reports for the international business in Belgium and Europe.

Resolved disputes on accounts within 90 days in order to receive on time payments.

Obtain Letters of Credit from High Risk Customers.

Collected Letter of Credit payment by providing documents to bank to request payments.

Assisted with Far East Offices in resolving problems for High -Risk Customers to ensure that payment is received for letter of credits or prepayments before shipment of merchandise.

Assisted International Customer Service in providing export documents to export goods from US to foreign customers.

Resolved disputes within 30 days, and increased profits by collecting due payments within 30 days of past due date for over 200 domestic large stores, independent mom and pop stores, and international accounts, while completing other duties.

Skills

Microsoft Office (Excel, Word, PowerPoint)

Outlook

SAP

Adobe

Real Estate License MO License No. NRDS ID 513003393

REFERENCES:

Victor Villa Co-Worker, Caleres, Inc.

Phone: - 636-***-****

Email: ad3t8x@r.postjobfree.com

Melanie Hunter Supervisor Dispute Management, Caleres, Inc.

Phone 314-***-****

Email: ad3t8x@r.postjobfree.com

Lance Frutiger, Director, Trade Compliance, Caleres, Inc.

Phone: 314-***-****

Email: ad3t8x@r.postjobfree.com

Contact this candidate