CONSTANCE ANDERSON

ad3swv@r.postjobfree.com 248-***-**** Southfield, MI 48034

Personable and dedicated Customer Service Representative with extensive experience in Various industries. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Report creation

Credit card payment processing

Report generation

Technologically savvy

Inbound and Outbound Calling

Schedule mastery

Senior leadership support

Shipping and receiving understanding

Retail sales customer service

Call Center Operations

Customer relations

Adaptive team player

Courteous demeanor

Conflict mediation

Problem-solving abilities

Sales expertise

City of Detroit Health Department/Premire

Staffing Southfield, MI

Customer Service Representative

11/2019 - 10/2021

Supported operational improvements and resolution of problems to deliver top-notch customer service.

Meijer Southfield, MI

Customer Service Associate

02/2015 - 04/2020

Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions. Security Corporation Novi, MI

Customer Service Specialist

02/2000 - 04/2010

Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion. Henry Ford College Dearborn, MI

Some College (No Degree) in Business Administration Summary

Skills

Experience

Education and Training