Customer Service Representative
Resume:
Andrew Merritt
Hard worker
Colorado Springs, CO 80916
ad3sj1@r.postjobfree.com
Mission Statement
Strive to exceed customer/ employer expectations by delivering second-to-none service. Maintain customer centricity in all initiatives and interactions, always putting the customer first.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative/Billing
Spectrum (Charter Communication LLC) - Colorado Springs, CO October 2021 to September 2022
I helped customers with their bill and/or connect them to the Department they need. Overnight Stocker
Walmart - Colorado Springs, CO
August 2018 to September 2021
Stock product overnight primarily in hardware.
Housekeeping
Holiday Inn Express Colorado springs - Colorado Springs, CO June 2018 to August 2018
IHG certified
Server
Bonaventure Colorado Springs - Colorado Springs, CO October 2017 to July 2018
Serve residents and kitchen duties clean etc..
Event Staff
Live Nation - Atlanta, GA
January 2016 to August 2017
I was an event staff member checking in customers and guarding the stage and backstage Event Staff Member
ARGUS EVENT STAFFING - Atlanta, GA
January 2015 to August 2017
I was an event staff member checking in customers and guarding the stage and backstage Cafeteria worker
Johnsonville Elementary - Johnsonville, NC
February 2013 to June 2013
I worked in cafeteria as cook, server, dish washer etc. Sales/Customer Service Representative
Integral Choice - Atlanta, GA
June 2012 to July 2012
It was a temp sales/customer service position
Shipping and Receiving Clerk
M.A.C assembly - Buford, GA
September 2011 to December 2011
I stocked shelves and unloaded trucks
Self Employed
Manual Labor - Atlanta, GA
December 2010 to September 2011
I did odd jobs for pay
Property Management
Property Manager
AIM Properties - Atlanta, GA
April 2009 to December 2009
Manage properties
Managed, maintained & Maintenance properties
Sales/Customer Service Representative
At&t - Fort Lauderdale, FL
February 2002 to April 2009
Sold at&t products to customers
And provide customer support
Sales/Customer Service Representative
Technion Communications - Fort Lauderdale, FL
2002 to 2009
Fort Lauderdale, Fl - Orlando, Fl - Atlanta, GA 2002 to 2009 Sold at&t products to customers
And provide customer support
Sales/Customer Service Representative
Customer Service Representative
Dial America - Orlando, FL
May 2008 to November 2008
Sell Scholastic Books to customers interested in education Set appointments for ITT Technical Institute
Provides customers with options to receive Readers Digest Office Manager/Administrative Assistant
J.B.F. Enterprises - Orlando, FL
March 2007 to May 2008
office Manager
Negotiated rates on Credit Card debts
Closed deals on negotiated rates
Supervised staff of 20+
Sales/Customer Service Representative
AVW/Maxpro Manufacturing - Fort Lauderdale, FL
August 2006 to March 2007
Sales/Customer Service Representative
Telephone sales and assist customers with products manufactured by Maxpro
Sales/Customer Service Representative
Bellsouth - Fort Lauderdale, FL
October 2004 to June 2005
Customer reacquisition
Took Orders for DSL modems
Set appointments and activated long distance services Floor Supervisor
Marcome Technologies - Tamarac, FL
June 1999 to February 2002
Maintenance/Systems Installer/Sales/Customer Service Representative Supervised staff of 50
Installed and maintained computer systems
Installed and maintained dialer systems
Sold credit card protection for major companies
Education
NORTH WESTERN HIGH SCHOOL - Detroit, MI
1990
Skills
• Waiter
• Host
• Restaurant Server
• Dj, producer, electronics and computers (10+ years)
• Customer Service
• Call Center
• Customer Care
• CSR
• Sales Support
• Telemarketing
• Negotiation
• Property Management
• Cold Calling
• Office Management
• Freight Experience
• Supply Chain
• Customer service
• Cash handling
• Supervising experience
Certifications and Licenses
Food Handler
March 2018 to March 2020
Additional Information
Skills :Technician class ham radio operator,
computers, electronics, strong organization, math, management skills and music
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