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Office Manager Customer Relations

Location:
Walker, LA, 70785
Posted:
February 21, 2024

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Resume:

VANESSA

LEWIS

ad3s0r@r.postjobfree.com

337-***-****

Walker, LA 70785

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership and strong work ethic. Top-notch management abilities in financial, personnel and clerical areas. PROFESSIONAL SUMMARY

Iberia Parish Federal Credit Union - Office Manager New Iberia, LA • 10/2012 - 06/2020

H And R Block - Receptionist

New Iberia, LA • 12/2011 - 04/2012

Acadiana Works - Workforce Assistant/Clerical Support New Iberia, LA • 05/1978 - 06/2011

WORK HISTORY

• Maintained computer and physical filing systems. Created, maintained and updated filing systems for paper and electronic documents.

Updated reports, managed accounts, and generated reports for company database.

Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Coached new hires on company processes while managing employees to achieve maximum production.

Managed compliance to keep organization operating within legal and regulatory guidelines.

Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Confirmed appointments, communicated with clients, and updated client records.

Kept reception area clean and neat to give visitors positive first impression.

Answered phone promptly and directed incoming calls to correct offices.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Kept reception area clean and neat to give visitors positive first impression.

• Responded to inquiries from callers seeking information. Provided clerical support to company employees by copying, faxing, and filing documents.

• Monitored and ordered supplies and materials to keep office well SKILLS

• Written Communication

• Team Bonding

Policy and Procedure

Modification

• Information Protection

• Project Management

• Business Administration

• Banking Operations

• Account Reconciliation

• Customer Relations

• Credit and Collections

• Financial Reporting

• Biweekly Payroll Processing

Evangeline Vocational School

St. Martinville, LA

No Degree: Secretarial

Achieved a certificate for a clerk

typist.

EDUCATION

stocked.

Developed and implemented strategies to streamline office operations.

Determined eligibility for clients for vocational school, OJT, and summer youth program.

Administered TABE assessment to help clients determine a career path.

As a STEP facilitator, helped welfare clients with applications, resumes, cover letters, mock interviews, and time management.



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