BILLYE JOYCE ROBERTS
Rockville, MD ***** 571-***-**** ad3rve@r.postjobfree.com
https://www.linkedin.com/in/billyeroberts www.nightwrite.com
PROFESSIONAL SUMMARY
Experienced office manager and administrative professional. Highly dependable, ethical and reliable support specialist who blends organizational, technical and business skills. Works effectively with cross-functional teams in ensuring operational and service excellence. Additional skills include:
• Meeting/Event Planning
• Writing and Editing
• Website Updates/Maintenance
• GSA Schedule Administration
• Proposal/Grant Writing
• Travel Arrangement Management
• Client Correspondence
• Intuit QuickBooks
• Image Management
• Canva Visual Suite
WORK HISTORY
Consulting Digital Photo Editor, 07/2018 – 11/2023
AARP – Washington, DC
• Proofread articles for publication to website
• Researched image libraries to locate appropriate photographs for stock use
• Transfer images to digital storage
Office Manager (Part Time), 01/2020 - 02/2022
Aish of Greater Washington – Rockville, MD
• Responsible for website updates, and weekly information emails to synagogue members
• Used QuickBooks to track funds received, pay employees, bills and used employee payroll software
• Manage membership list including tracked and created attendee reports for events
• Researched and wrote successful grant proposals
• Created end of year tax information letters
• Managed building repair and maintenance including cleaning staff and synagogue volunteers
• Answered synagogue phones and email accounts
• Maintained office including supplies, filing both digital and physical
Office Manager/Executive Assistant, 06/2007 - 06/2018
Fabricare Draperies – Rockville, MD
• Input A/R, A/P, purchase orders, inventory in QuickBooks
• GSA Schedule Administration and reporting
• Managed company website and first level tech support including procurement of computers/cell phones
• Coordinate software purchases/downloads/updates
• HR tasks including maintain employee handbook, interviewed prospects and intake of new employees
• Maintained computer and physical filing systems.
• Managed office inventory activities by ordering and stocking and shipment receiving.
• Answer phones & handle in-office customers
Executive Assistant / Events Coordinator, 05/2005 - 06/2007
EZGSA – Bethesda, MD
• Responsible for CEO's calendar and travel arrangements
• Managed logistics for 30+ national training classes per year
• Designed training related marketing materials
• Developed content and deployed mass market emails of up to 100,000 pieces per month
• Oversaw event registration process by collecting and tracking attendee information before event
• Managed A/R & A/P; HR; supplies & facilities management
Event Planner/Editor, 04/2003 - 05/2004
Open Minds – Gettysburg, PA
• Coordinated production and content for (monthly) print and (daily and weekly) online newsletters
• Managed logistics and on-site coordination for 50+ national training classes per year
• Conferred with event staff at event site to coordinate details.
• Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
• Developed content for corporate website and designed training related marketing materials
• Writing and editing for online and print publications
EDUCATION
BA: Psychology
California State University - Long Beach - Long Beach, CA
VOLUNTEER WORK
Created and ran “Because Quilts”, a charity that makes and donates quilts to Interfaith Works Women's Center
Donated meals to Interfaith Works Women's Center and Home Builders Care Assessment Center (HBCAC) and Men's Emergency Shelter (10 years)