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Vicki L. Keane, PHR

Senior Human Resources, Payroll,

Compensation and Benefits Leader-Solution

Oriented, Analytical Problem Solver

*** ******* ****, ***********, ** 29693 • (770)

***-**67

ad3rb9@r.postjobfree.com

www.linkedin.com/in/vickikeane/

PROFILE

Highly accomplished HR leader and

consultant with an extensive track

record of success taking corporate HR

capabilities to new levels of

performance to position companies for

growth. Adept at partnering with

leaders across all areas and levels to

foster synergy and build unified

approaches to achieve shared strategic

goals. Skilled at conducting in-depth

assessments of HR functions and

leveraging insights to develop and

execute effective roadmaps to achieve

impactful change. Excel at building,

training, and optimizing the

performance of HR teams that exceed

organizational expectations. Focused

on creating cultures that promote

diversity & inclusion, professional

development, engagement, and

teamwork as keys to maximizing

workforce performance and achieving

sustained excellence.

CORE STRENGTHS

• Senior-Level Leadership

• HR Management

• Strategic Planning & Analysis

• Organizational Development

• Workforce Planning

• Compensation & Benefits

• Multi-State & Site Payroll

Processing

• HR Policies & Procedures

• Project Management

• Continuous Improvement

• Change Management

• Team Building & Leadership

• Talent Acquisition & Retention

• Diversity, Equity, & Inclusion

• Staff Training & Development

• Performance Management

• Employee Relations

• Conflict Resolution

• Cross-Functional Collaboration

• Creative Problem-Solving

• Negotiation & Persuasion

PROFESSIONAL EXPERIENCE

KEANE HR CONSULTING, INC., HR Outsourcing Firm (HRO) 2008 – 2024 Director of Human Resources

Launched an independent HR consultancy and contracted out as a senior HR subject matter (HRBP/HR Manager/HR Director/Generalist) expert to conduct organizational assessments and implement strategic HR solutions to meet the needs of small and mid-size companies (25 to 1000 employees) across multiple industries. Industries served included manufacturing, distribution, technology healthcare, non- profits, finance and many more. I was not a get in and get out type HR Consultant, I partnered with each client and became a seamless HR team member/partner. Examples of Scope of My Duties:

• Participate in and/or lead clients’ strategic planning teams, leveraging SWOT analysis method to define annual strategic objectives and craft detailed roadmaps to achieve business goals.

• Integrally involved in multiple business restructurings, assessing/downsizing workforces, designing severance packages, leading change management initiatives, and more.

• M&A due diligence

• Played a key role working with multiple startups to establish HR functions and build HR departments from the ground up.

• Craft/execute Employee Engagement surveys and work hand-in-hand with CEOs to translate insights-gained into actionable HR strategies addressing key problem areas to improve performance.

• Leverage expertise in DISC assessment to enhance to drive recruitment, hiring, and team building initiatives.

• Serve as a Benefits Administrator, finding appropriate benefits solutions at reduced costs to meet corporate needs. Balanced employer cost and employee needs with creative benefit offerings. Worked with multiple brokers on RFP, benefit selection, open enrollments and ongoing benefits education ensuring employees knew how to navigate and get most out of benefits offered.

• Assist with selecting and implementing HRIS solutions to digitize and dramatically increase HR management capabilities. Decreased Company time spent on processing and kept abreast of upgrades to streamline processes, saving employer time and money. Always learning the capabilities of numerous HRIS systems to fully utilize its capabilities.

• Ran payrolls for all clients, multi-site and nationwide. Canadian payroll experience. Payroll, taxation, and compensation SME.

• Annually conducted compensation studies to assess client’s competitiveness and improve employee retention through salary, benefits, and creative rewards.

• Focused heavily on manager training to include policies, difficult discussions, performance management and employee relations. Always trained managers to lead high performing teams and identify high potential employees to invest training budget and time on. Headed off performance issues early with the goal of successful turnaround. Established trust with Page 2 3

managers and employees at all levels to increase a culture of increased morale and well-being.

• Handled workplace investigation consistently, fairly, and timely. Handled ambiguous information in most cases using experience and sound business judgement. Drafted and submitted position statements to EEOC.

• Drafted customized employee handbooks, handled all types of leaves

(FMLA, ADA accommodations, personal leaves) according to state and federal regulations.

• Expert at learning workplace culture very quickly and striving to improve culture where needed.

• Expert at using data to make a case for improvements/changes i.e., turnover and cost associated, ROI for training. Employee engagement etc. LOWDEN & ASSOCIATES (Now HR Partners), Professional Employer Organization (PEO) and Human Resources Outsourcing (HRO) Norcross, GA 1998 – 2008

HR Director / Consultant

In on the ground floor of the HR outsourcing/PEO/consulting firm, acting as HR Director and serving as a senior consultant organizing and implementing HR functions for over forty clients across 10 years, while constantly being acknowledged by clients for delivering world class service.

• Made major contributions to enhance organization practices and continue to drive the firm’s growth and success.

• Oversaw the firm’s Payroll Department, Recruiters, Accounting, and a team of HR Generalists, delivering the training and coaching enabling staff to excel.

• Managed and processed payroll for over 40 client’s multi- entity, multi-site with 10,000+ total employees. Payrolls were weekly, bi-weekly, semi- monthly, and monthly in addition to ad-hoc commission and bonus runs.

• Set up all new tax accounts per state and calculated tax due for each client, 941, 940, State Unemployment, State and Local tax and was responsible for processing the forms and remitting taxes per Federal, State and Local guidelines.

• Oversaw and participated with my team in all Quarterly and Year end payroll and tax functions.

• Provided HR expertise for clients in the areas of Employee Relations, Workplace Investigations, Benefits Design & Administration, Strategic Planning, Talent Management, and more.

• Partnered with clients’ leaders to understand organizational needs and introduce changes to meet strategic goals.

• Designed/employed employee surveys and conducted HR audits to gather critical insights to further improve each client’s HR function and maximize compliance.

• Rolled out state of the art in-house HRIS solutions for clients and provided comprehensive training to utilize the full range of capabilities.

• Authored customized employee handbooks, HR policies, job descriptions, and compensation/bonus plans, among other key assets.

• Advised clients and managed FMLA, FLSA, EEO, ADA, and other similar regulatory requirements.

ADDITIONAL EXPERIENCE

During my tenure with General Electric as an HR Specialist and Representative I processed multi-site, nationwide payrolls utilizing GE’s proprietary system CPARS for 10,000+ employees on a bi-weekly and ad-hoc basis. Also responsible for separate weekly union payrolls in Ohio and Pennsylvania. Page 3 3

I was required to understand how to calculate a gross to net paycheck using a piece of paper, calculator and IRS tax tables taking into account withholdings, deferred compensation and pre-tax compensation using both federal and state regulations.

Human Resources Representative, GE Capital Information Technology Solutions Human Resources Specialist, GE Capital Information Technology Services Human Resources Support Specialist, GE Capital Technology Management Services

EDUCATION

Undergraduate Courses in Business, Georgia State University Undergraduate Courses in Information Systems, Dekalb Technical Institute PROFESSIONAL DEVELOPMENT

Professional in Human Resources (PHR) Certified, Human Resources Certification Institute (HRCI), Currently studying for my SHRM-SCP certification. TECHNICAL SKILLS

Microsoft Office Suite (Word, Excel, PowerPoint. Outlook), Paycom, ADP, Paychex, Workday, Peoplesoft, QuickBooks, Intuit, Gusto, Thinkware, Kronos, Bamboo HR, ATS, CPARS, highly adept at quickly mastering any and all HRIS systems.

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