Information Security Technology
Resume:
PACKER, LONIE
**** ** ****, ******, ** ***** 903-***-**** ad3qw0@r.postjobfree.com
SUMMARY
I am a dynamic IT professional with 23 years of extensive experience in information technology, specializing in procurement, deployment, and maintenance of enterprise network and security solutions. I have a proven track record of fortifying network, security, and computer systems in support of an organizations strategic goals.
EDUCATION
Capella University
B.S. in Information Technology 2007
Honors: Summa Cum Laude
Trinity Valley Community College
A.A.S. in Computer Science Networking 2001
Honors: Presidents List, National Dean’s List, Phi Theta kappa
CERTIFICATIONS
Trinity Valley Community College
Certificate in Computer Science Emphasis in Networking 2000
CCNA – Cisco Certified Networking Associate 2001
PROFESSIONAL EXPERIENCE
Director, Network Support Services 2014 - 2024
Trinity Valley Community College – 100 Cardinal Dr, Athens, TX 75751
Led a team supporting all network, video, and telecommunications for the organization.
Designed VPN services for end users and remote locations.
Design and support IPS/IDS security systems.
Design and support power backup systems for all IT infrastructure.
Design and manage the electronic door-lock systems.
Provide and implement technology solutions related to networks and communications.
Design and implemented environmental monitoring systems for network and server systems.
Supported video conference endpoints and IP MCU equipment.
Implement network monitoring and alerting systems.
Implement and maintain outdoor emergency notification systems.
Implement and maintain VoIP systems for enterprise and small businesses.
Create and manage the RFP process for new IT related build-out projects.
Create and maintain budget information for network systems and related services.
Negotiate with vendors for equipment, services and software.
Information Security Officer 2014 - 2022
Trinity Valley Community College – 100 Cardinal Dr, Athens, TX 75751
Serve as the Information Security Officer for TVCC.
Implement and maintain a Security Operation Plan.
Implement and maintain a Cybersecurity Awareness Training Program.
Ensure compliance with Texas and Federal reporting laws in relation to information security.
Network Administrator 2010 - 2014
Trinity Valley Community College – 100 Cardinal Dr, Athens, TX 75751
Design, implement and document wired/wireless network infrastructure across multiple locations.
Implement VPN services for end users and remote locations.
Implement and maintain IPS/IDS security systems.
Implement and manage power backup systems for the IT infrastructure.
Manage electronic door-lock systems.
Manage DNS services for the organization.
Implement QoS, DDoS and other network traffic systems to ensure reliability.
Implement, manage, and monitor high availability firewall services including NAT, PAT, and ACLs.
Manage network equipment inventory and support status.
Manage the assembly and installation of multimedia smart rooms.
Create diagrams using MS Visio documenting network and system configurations.
Install and maintain environmental monitoring systems for network and server systems.
Install and maintain Video Conference endpoints and IP MCU equipment.
Implement and maintain network monitoring and alerting systems.
Implement and maintain outdoor emergency notification systems.
Implement and maintain VoIP systems for enterprise and small businesses.
Created RFPs and budgets for new IT related build-out projects.
Managed a $600, 000 annual budget for network and telecommunications support.
Network Specialist 2001 - 2010
Trinity Valley Community College – 100 Cardinal Dr, Athens, TX 75751
Implemented a Windows Active Directory Domain including users, computers and shared resources.
Implement AD GPOs to install printers, software, file shares and other customized configurations.
Installed and setup Microsoft Servers including file, print, IIS and SQL.
Maintain multiple computer labs including imaging, updating and software installation.
Diagnose, troubleshoot and resolve computer hardware and software issues.
Create and update website pages, code and graphics.
Update and maintain AutoCAD drawings to document network diagrams.
IT Work-study 2000 - 2000
Trinity Valley Community College – 100 Cardinal Dr, Athens, TX 75751
Upgraded dial-up computers for the Ethernet network.
Ran Cat5 network cable for additional end devices.
Resolved computer hardware and software issues.
RELATED EXPERIENCE
IT Consultant 2000 - Present
Personal/ Small Business Consulting – PO Box 2679, Athens, TX 75751
Create, manage and administer personal and professional websites.
Administrate email services for multiple domains.
Diagnose and resolve personal hardware and software computer issues.
Restore and rebuild personal computers.
Design and implement cloud- based solutions for small businesses.
Specialist – Medium Helicopter Mechanic (67U) 1993 - 1996
US Army – Ft. Wainwright, AK
Diagnose and resolve hardware and electronic systems.
Document all changes and resolutions per standard operating procedures.
Mentor and train new recruits.
SKILLS
Network Systems: Cisco IOS, IPS Palo Alto, Netgear, BGP, Routing/Switching, Troubleshooting Tools
VoIP Systems: MS Teams, Cisco UCS, Analog Services, Cellular
OS Versions: Windows 10/11, Windows Server 2012/2016, Azure AD/Entra, Apple iOS, Android.
Program/Design: HTML, XML, PHP, ASP, ASPX, java script, Adobe Photoshop, MySQL, MS SQL, IIS.
Video Conferencing: Zoom, MS Teams, Cisco WebEx.
Video Surveillance –Enterprise video surveillance system including 400+ cameras.
Office software: MS Office Suite, Google Docs and other cloud-based services.
Website Management: WordPress, Shared Hosting, CMS
NOTEWORTHY PROJECTS
2024 – Implement a custom CMS for small business workflow (POs, Invoices, client tracking)
2023 – Transitioned VoiP to MS Teams and a cloud-based SIP provider.
2022 – Designed and implemented SD-WAN network across 5 locations. DIA with redundancy.
2021 – Initiated NSF Grant to fund additional network services in support of educational programs.
2016 – Implemented a 7 layer NGFWs to monitor and protect network traffic.
2010 – Transitioned phone system from analog to Cisco VoIP system across 6 locations.
2010 – Design, document and support the installation of 200 Smart rooms. This saved $1,100 per room.
2011 – New Residence Hall – Designed and implemented systems for electronic access control, network connectivity, cable systems, redundant power systems and video surveillance systems.
PROFESSIONAL ORGANIZATIONS
EDUCAUSE – Professional organization focusing on technology in higher education.
Texas ISAO – Security Information sharing organization benefiting Texas government and organizations.
MANRS - Mutually Agreed Norms for Routing Security – Network Operators
LEARN – Lonestar Education and Research Network
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