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Devops Engineer Support Specialist

Location:
Austin, TX
Posted:
February 18, 2024

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Resume:

Pravallika Ravella

904-***-****

ad3qb3@r.postjobfree.com

Professional Summary:

Having 7+ years of experience in IT, Worked as Technology Support Specialist, Application Support Engineer, AWS DevOps Engineer, Linux/Splunk Engineer and as a Developer.

Good hands-on knowledge of Source Code Management (Version Control System) tools like GIT, Bitbucket.

Proficient in developing CI/CD Continuous Integration/Delivery pipelines.

Experience with automation/ integration tools like Jenkins.

Knowledge of major cloud service providers, like AWS, CloudFormation templates, EC2, AMI, EBS, Security groups, VPC, Subnets, S3, IAM Roles, Policies, Lambda functions, CloudWatch, ECS, EKS etc.

Good understanding of Infrastructure as Code (Programmable Infrastructure) using tools like Terraform, Puppet, and Azure etc.

Hands-on knowledge of software containerization platforms like Docker and container orchestration tools like Kubernetes.

Having good experience in bug tracking tools like JIRA, Build Tool like Maven, Jenkins.

Good Experience with Java, SQL, PL/SQL and relational databases like Oracle and MySQL and no SQL databases like MongoDB.

Good Working experience in UI Technologies like HTML5, CSS3 and Java script and on Python API’s.

Working experience in Apache Tomcat, Web Logic, Web sphere Application servers.

Working experience in UNIX and Python shell scripting.

Good experience on Splunk Cloud, Splunk Enterprise- Forwarders, Search Heads, Deployment server, Cluster Master, Heavy Forwarders, UF’s.

Good Working experience on microservice architecture Docker, Kubernetes pods services, deployments, configmaps and worked on Azure servers.

Excellent communication & interpersonal skills with proven abilities in resolving complex software issues.

Technical Skills:

Programming Languages

Java, GIT, Jenkins, Maven, SQL, PL/SQL, Oracle,

Markup Languages

HTML, HTML5, CSS, CSS3, Javascript

Databases

SQL, PL/SQL, Microsoft SQL Server 2008, Oracle.

Scripting Languages

Shell scripting, Python, Linux, Unix

Operating System

Windows,Linux/Unix (Ubuntu,CentOS,Redhat)

Application/Web Servers

Tomcat APACHE Web server, Web Logic, Web sphere.

Orchestration Tools

Docker, Kubernetes, ECS, EKS

DevOps tools

Terraform, Ansible, Puppet, Jenkins, AWS Cloud

Monitoring tools

Splunk, Nagios, Prometheus, Grafana

Atlassian Tools

JIRA,Confluence, Fisheye, Crucible.

Education:

Masters in Computer Science and Engineering from Gudlavalleru Engineering College, JNTUK, 2011.

Bachelors in Computer Science and Engineering from VRS&YRN Engineering College,JNTUK, 2009.

Certifications:

Splunk Core Certified Power user, Splunk Enterprise Certified Admin

PROFESSIONAL EXPERIENCE:

Amdocs,Texas

Client: AT&T Dec 2021 - June 2023

DevOps Engineer

Provided engineering expertise to fix, modify and engineer software solutions and configurations, to ensure that the product/solution performs within efficient design specifications.

Investigated, debugged, and reproduced issues, provide fixes and workarounds, and verify changes to ensure continued operability of the software solution.

Analyzed production issues from the business and application/code perspective and outlines corrective actions.

Technical focal point with other teams to resolve cross product/solution issues.

Taken Ownership and accountability of specific modules within an application and provide technical support and mentorship in problem resolution for complex issues.

Continuous improvements/efficiencies to software or business processes by utilizing Software Engineering tools, various innovations and techniques and the reuse of existing solutions.

Contributed to meeting various SLA’s and critical metrics to guarantee that tasks are completed on time and the delivery timelines meet the quality targets of the organization.

Worked on tickets assigned based on priority and resolved issues with great customer satisfaction.

Client: IDbyDNA, CA Dec 2019-Dec 2021

AWS DevOps Engineer

Responsibilities:

Developed and maintained automated CI/CD pipelines for code deployment using AWS and CloudFormation templates.

Automated the deployments on AWS using Git, CodeBuild, CodePipeline using cross account deployment.

Actively managed, improved, and monitored cloud infrastructure on AWS using EC2, S3, IAM roles & policies, VPC, Security Groups, Lambdas and RDS.

Wrote shell scripts to send email notifications when server/application is down and to send build test case failure notifications.

Worked on setting up Dashboards using Nagios for server monitoring.

Worked and setup full end to end Dev,Test, Stage and Prod environments for existing applications on both AWS and on OnPremise servers.

June 2018 – Dec 2019

Infosys

Client : Apple, Sunnyvale, CA

Technology Lead

Responsibilities:

Interacting with the Business Partners to discuss on the Project Enhancements.

Co-ordinated with off-shore team to discuss and work on Project Enhancements and actively

involved in status calls.

Involved in Analysis, design and documentation of the application.

Contributed in design and development of MVC web based application.

Worked on Developing and designing screens.

Involved in coding, worked on UAT radars and PROD tickets and assigned back to

business.

Good working experience on SQL and Java.

Resolving and Verifying the Defects logged in Radar.

Creating the builds and deploying to various environments like QA, UAT, and PROD.

Written SQL/PLSQL code for the handling the business logic.

Environment: STS, SQL Developer, Oracle, Tomcat, Jenkins, Radar, Espresso.

Capgemini,

Client : Citi, Fortmill, SC July 2017 – Feb 2018

Senior Consultant

Responsibilities:

Interacted with the business team to understand the requirements for enhancements.

Good working experience on SQL and Java.

Developed screens while interacting with various systems.

Involved in analysis, design and documentation of the application model..

Developed stored procedures, and functions to process the data using PL/SQL and mapped

it to Hibernate Configuration File.

Resolving the Defects logged in JIRA.

Involved in the development of the presentation tier using backbone MVC framework.

Creating the builds and deploying to various environments like DEV, UAT, and PROD.

Contributed in design and development of Struts/MVC web based application

Interacting with the Business Partners to discuss on the Project Enhancements.

Written SQL/PLSQL code for the handling the business logic.

Insight Global

Client: W.S.Badcock Corporation, Dec 2015 – May 2017

Developer, Mulberry,Florida

Responsibilities:

Worked on relational databases like Mysql, Oracle.

Created Amazon EC2 instances, S3, RDS, VPC, ELB and AutoScaling.

Worked on each phase of lifecycle of build system – from analysis, development, implementation and support of builds, unit testing and deployments.

Good knowledge of Linux, Apache, SVN, GIT.

Worked hands on Java, SQL, Unix shell scripting.

St.Ann’s Engineering College Mar 2011 – Jan 2014

Asst.Professor

Responsibilities:

Involved in teaching Computer Science subjects like Java, C, C++, Oracle, HTML,

IT Workshop .

As a Member of a team responsible for design, coding, implementation and maintenance of scalable infrastructure for Web-based applications.

Creating the database tables, views,functions and stored procedures.

Worked on SQL like DDL and DML commands.

Involved in helping students to debug issues with the application and removed the maximum bugs.



Contact this candidate