James D. Parnitzke

ad3orl@r.postjobfree.com

***** ******** **** **** – Jacksonville -Florida - 32223

904-***-**** • linkedin.com/in/jimparnitzke

TECHNOLOGY EXECUTIVE - SENIOR ADVISOR – HANDS-ON PRACTITIONER

Technology Executive • Enterprise Architect • Lead Architect • Senior Advisor

• Analytics • Business Intelligence • Software Design • Cloud Transformation • Technology Mgmt.

Business Transformation • Certified Cloud Analytics Master • Data Science • Trusted Advisor

InfoWorld 8.2 score awarded for database • Product of the Year, Leadership Award (CSX) • Publisher

Highest Chargeability, Price Waterhouse • Smithsonian Award for Innovation • Public Speaker, Writer

WORK EXPERIENCE

Independent management consultant, North America Sept 2004 - present

Senior Advisor, Architect –Data Analytics, Master Data, Metadata, Hands-On Practitioner

Served over twenty-eight (28) Companies where demonstrated business value resulted in more efficient business operations with lower costs, shared capability, lower management costs, flexible workforce, less duplication, and improved business productivity. Led or mentored enterprise wide transformation projects portfolios to guide decisions and investments to increase the return on business and IT investments.

●Achieved 35% efficiency increase through improved work flows

●Key member of a global migration to sunset thirty eight (38) applications saving over $50M

●Orchestrated a 12% error reduction in Scoring, Reporting, and Executive dashboards used

●Exceeded company goal efficiency by 120% in using architecture for effective data management

●Delivered $500K contract demonstrating robust new process for analytics insight

●Gained long-term contract valued at $1M after developing improved analytics platform over 3 years

●Reduced time-to-value 15-20% leveraging industry proven practices using innovative methods

●Improved throughput 40% in new product development using Product Master data management

●Recognized Data Warehouse insights resulting in 20% improvement in operations results

Details are available for each business relationship included in the document below.

Encore Development, North America Oct 2000 – Sept 2004

National Practice Director, Chief Architect

Delivered technology solutions to Several Commercial clients in EAI and ESI practice roles using systems software and sophisticated messaging platforms.

●Exceeded organization performance metrics goals by 15% by adopting proven practice

●Delivered a 30% rise in efficiency by designing new applications for messaging platforms

●Reengineered PSO workflows to, raising productivity by 25%

●Engineered a private and public cloud solution worth an estimated $250M

●Saved an est. $15M by establishing standardized IT models for SOA and API Framework

CitiGroup, North America 1998 - 2000

Sr. Vice President Information Technology

●Grew Data Management and Architecture organizations for North American Bankcards business unit to serve over sixty two (62) million active accounts to over sixty-five (65) professionals

●Expanded team by 14 engineers due to previous successes and business demand

●Produced an increased performance of 55% by developing improved ETL/ELT processes

●Saved an est. $45M by implementing automated credit approval and conversion

PriceWaterhouseCoopers 1996 - 1998

Practice Leader Core Technologies

●Maximized processing efficiency by 20% through practice refinements

●Reduced downtime by 12% in professional bench time

●Gained long-term contract valued at $4M for deploying an ERP replacement

CSX 1994 - 1996

Managing Director Enterprise Data Services

●Placed into production the first data warehouse recognized for over $50M in business value

●Cost savings of over two (2) million dollars realized within the database environment from operating efficiencies and performance improvements.

EDUCATION

University of North Florida, Jacksonville, FL 2001

BS in Accounting, Finance

Undergraduate – University of Miami, Miami FL 1999

PATENTS, AWARDS, TECHNOLOGIES, KEYWORDS

InfoWorld 8.2 score awarded for database product developed (TeamUp)

Product of the Year, Leadership Award (CSX), Highest Chargeability, PWC 1998, 1999, JAVA, Python,

Smithsonian Award for Innovation (Encore Development), AWS, SQL, Snowflake, Hadoop, Oracle, SQLServer, Talend, C, C-Sharp, Visible Thread, Jmeter, ER Studio, Erwin, ORACLE Data Modeler, Data Vault, SQL Server Analysis Services, SQL Server, SSIS, Integration Services, Informatica, Wherescape, DataStage (Websphere), ETI, MicroStrategy, Qlickview, Birst, Tableau, Cognos, C, C++, AMI, OM+, and JAVA API (5.2), JAVA, JAVA JMS, ORACLE OCI, WS-* Web Services, SOA and SCA - RDF, OWL (Ontology development), RAML (RESTful API ), SQL Management Objects, Natural Language Processing (NLP),REST, UML, CMM and CMMI Models, CMM ATAM, SRE, Zachman Framework, IEE1471, NASCIO EAMM, FEAF, TOGAF, OAGIS, OMG MDA, Concept 90, Method/One (Anderson), Yourdon, Gane/Sarson, Data Modeling, Analysis, NASA SMAP, DOD Std-2167A, APQC Process Framework, OMG Decision Model Notation, SAP, Tableau, Data Modeling, Process Modeling, Linux, Data Profiling, Metadata Management, Generative Artificial Intelligence (ChatGPT, Auto-GPT, GPT4), Certifications: Cloud Analytics Master, Cloud Analytics Practitioner, Cloud Analytics Architect, Cloud Analytics Executive, Cloud Analytics Architect – Marketing.

Professional Experience

Independent Management Advisor and Partner

CIBER

Oracle

Idea Integration

Florida Technology

OneDOT

Morgan Clarke

Xcelligent

eVerge Group

RIIS

Baseline Consulting

Knowledgent

Nascent Blue

Hub Designs

AAJ Technologies

Earley & Associates

WestPoint Underwriters

Munich RE

Care Analytics

AES (Acurian, Synexus)

North Highland

9/15/2004 – current

A hands-on technology partner, advisor, software publisher, and recognized information management thought leader. Over his career of thirty years he has served in executive, technical, publisher (commercial software), and practice management roles across a wide range of industries touching over 200 million customers and 7+ billion transactions.

Landstar - Senior Architect

Nov-2021 – Feb-2023

Collaborated and designed with a team of developers a modernized platform for delivery fulfillment through third party channels (DAT and ITS) for this Fortune 500 7.7 billion dollar provider of integrated transportation management solutions. This work included a new platform using a message broker (RabbitMQ, MongoDB, and Python) using a REST-based API to integrate the fulfillment requests for over 50,000 agent representatives as planned in 2023. Also provided solutions support to several other programs underway as part of the enterprise architecture team including data modeling, analytics, and data architecture.

Disney - Senior Advisor, Sr. Enterprise Architect

April-2021 through July-2021

Engaged to modernize Disney’s operational reporting platform at Disney Cruise Lines to provide a scalable reporting platform using an improved toolset and data orchestration layer to help business users of all levels to make data-driven decisions. This work included:

Identifying a scalable and flexible data platform and cloud mechanisms to publish, extract, and synchronize data from operational systems to a separate reporting environment so that operational system is no longer impacted

Recommending useful reporting tools to use the data

Adopting business self-service reporting functionality to remove reliance on IT

Setting up the groundwork for an overall future analytics platform

Evolving reporting tools equipped with purposeful visualizations that align to key business decisions and strategic priorities

Providing input to complete a Capital Authorization Request for management approval to proceed on the recommended road map.

Premium 2000 and National Truck Protection (Property and Casualty)

SAP Data Architect

April-2017 – April-2021

Designed and developed data migration approach into one or more candidate systems creating data flows and profiles to mapping and transformation pipelines from SAP entities and data structures saving over 60% cycle time. Designed and delivered an analytic reporting platform to add improved business capability in SQL Server 2017. The source data from work streams in SAP resulted in an eight hour turnaround at period close. The platform eliminated the need for labor intensive data gathering and extra processing. Data quality improved over 20%. Simplified data structures eased analyst use in a variety of analytic purposes.

Hair Club for Men - Senior Advisor, Enterprise Information Management

Jan-2020 through Aug-2020

Retained to advise and establish an Enterprise Information Management (EIM) program to improve the organization’s ability to manage, integrate, and analyze its data. This work was used to find and leverage insightful information to transform business outcomes. The work streams were identified, standardized, and surfaced more information, with greater relevance to key stakeholders. The outcome was used to help functional leaders shift to data-based decisions and drive better results. The work was organized around three focused efforts for decision support:

-Clearly Impact Revenue

-Positive Impact on Operational Efficiency

-Refine and adopt effective Decision Support Tools

AES (Acurian, Synexus) - Senior Advisor, Enterprise Data Services

May-2018 through Dec-2019

Delivered a detailed road map to identify short, near-term, and long term improvements for this Clinical Research Organization’s impacting 1,800 employees across 12 counties. Organized work streams and activities needed to deploy a new Enterprise Data Warehouse, adopt data governance, begin Master Data Management (party, SCA), and put in place a metadata platform. Achieved a successful end-to-end development of Snowflake (DaaS) and Talend ELT platforms to meet business requirements. Led global team to develop process and data models for a new Enterprise Data Warehouse (EDW) used to guide first phase of production in 2019.

Multiple Organizations: Senior Advisor Under Retained Product Advisory Agreements

April-2016 – October-2021

-LandStar

-System Soft Technologies (Big Data)

-Caseglide (SaaS Claims Litigation Application)

-Bloom Intelligence (SaaS Location Based Services)

-PGA of America

-Munich R/E (Property and Casualty)

-Monocle (Healthcare)

-Team International (AWS Team), Care Analytics

-The Executive Advisory Group

-Acurian, Synexus

WestPoint Underwriters (Munich/RE)

Jan-2016 – Dec- 2016

Achieved delivery of a detailed road map to identify short, near-term, and long term improvements to this Property and Causality Underwriters’ analytic platforms. The scope of this work ranged from diagnostic to actual proof-positive examples to improve the response and reach of the underlying platforms to include:

- Business Transformation or Change Management Initiatives

- Analytics Practice Adoption

- Master Data Management

- Metadata Management

- Planned Infrastructure and DevOps Pilot Improvements

Lowes Home Improvement – Strategy Advisor, Senior Enterprise Architect

Engaged several times from Feb 2010 – Nov 2015

Achieved delivery of a Big Data and analytics road map for a Fortune 50 retailer senior management team. This engagement spanned an environment of over 5Pbytes delivering descriptive, predictive, and prescriptive analytics using a variety of platforms (DB2, Teradata, MPP, Big Data-Hadoop) and analytic tools serving a community of over 42,000 users. Worked closely with IT, Analytics teams, Statisticians, and Data scientists to forge an action plan addressing twelve (12) work streams to address weaknesses and gaps in proven practice uncovered during the field work to improve and optimize technology and processes. Specific technologies included SAS, R, Alteryx, SPSS, Microstrategy, Tableau, and Big Data tools served across relational, MPP, and noSQL data management environments. Process improvements introduced through the recommendation of a proven practice method and adoption of the new OMG Decision Model Notation.

Engaged as a senior enterprise architect to advise the service platform development teams charged with designing and deploying new order fulfillment, scheduling, and North American mobile dispatch. Worked across organizational groups to align delivery with business needs and advise senior leadership on the use of architecture processes and disciplines including adoption of a canonical model to support application integration and SOA initiatives. Recommended and developed short and long term changes to Lowe’s IT strategy and architecture direction as part of the Enterprise Portfolio. Participated in leading an initiative to implement a formalized Architecture practice at Lowe’s, including creation of processes, deliverables, roles and responsibilities, and defining the engagement model within the organization.

Led and participated in the following initiatives in a Lead Architect role:

Lowes North American Scheduling and Dispatch provides appointment scheduling, routing and optimization, dispatch management, mobility, 3rd Party payment process and field management for both internal associates and third party resources. The program included the launch of a Central Dispatch Office (CDO) business model that shifted the management of the customer delivery process to a centralized office and integrated with the new Flexible Fulfillment solution for delivery.

Lowe’s Consumer Facing Mobile Application – Leading a pilot initiative to build a first consumer facing Mobile application for iPhone and Android. This will also drive Lowe’s overall Mobile Strategy as well as defining architecture standards and best practices for Mobile development.

Lowe’s Global IT Strategy – Engaged to advise in program and portfolio planning for support the Global Strategy initiative in Canada, Mexico, and Australia. Detailed capability mapping across multiple models (APQC, LEPM) to link investment decisions and align with United States portfolio decisions.

Oceanside Ten –Lead Architect Senior Advisor, Analytics

Nov-2013 – April 2014

Engaged by the Chief Operating Officer to develop and publish a Reporting and Analytics Framework to define the strategic and tactical approach for this web analytics and market research organization to improve their analytics capability. This work included a review of the current architecture, data structures, and gap analysis to provide recommendations for improvements as part of a larger road map. The framework included a detailed description and action plan to build capability, drive organizational commitment, and right-fit the software in order to gain a deeper understanding of the structured, semi-structured, and unstructured data they are using to improve analytic capability. Developed specific recommendations and design specifications to include use of:

Integrated Reporting and Analytics

Visual Discovery and Analysis

Predictive Modeling, Prescriptive Analytics, Big Data

Natural Language Processing and Text Engineering

United Health Group (Optum) – Lead Architect, Master Data Management

Sep-2013 – Feb-2014

Engaged by the Sr. Vice President, Growth Operations to evaluate and deliver a Master Data Management roadmap to drive a clear vision for both near and long term strategic improvements. The resulting roadmap laid out the timeline, resources, and technical effort to improve the current MDM platform. The engagement included a technical architecture gap assessment, identifying candidate MDM solutions to support use cases and functional requirements, and the creation of a MDM Roadmap (process, application, and organizational design) describing the details of the effort. The work represented a detailed master data capabilities model to meet the organization’s urgent need to define and deliver a Party MDM initiative to manage organization, provider, and consumer entities across operating units. The engagement included a design of business processes and customer (Party) information management operating models. Performed gap analysis and recommended closure strategies to build organizational capability, drive organizational commitment, and select an appropriate software solution in a solution delivery roadmap spanning a two year planning horizon.

nuoDB – Senior product technical advisor, Distributed Database

Sep-2013 – Feb-2014

Retained by the Founder and Chief Executive Officer to help this cloud based distributed database publisher serve large Fortune 100 customers. Worked closely with customer Research and Development (Citibank, HP, Disney, State Farm) teams to plan and execute proof-of-concept stress testing and performance evaluations across North America. Worked closely with executive management, engineering, and product development in choosing the appropriate testing products and approach to exercise and evaluate the nuoDB database. Designed and executed automated test plans with the customer to evaluate scale, high availability, geo-distribution, and SQL performance. Assisted customer architecture leads with choosing the appropriate topology, test products, and approach to exercise and evaluate the database across a large variety of environments and locations.

TD Ameritrade – Lead Architect, Metadata Management

Aug-2013 – Nov-2013

Engaged by the Director, Enterprise Data Governance as a Metadata Subject Matter Export to prepare an RFQ and evaluate responses to select an enterprise metadata platform to serve TD Ameritrade across North America. Designed and organized a detailed specification, questionnaire, and scoring criteria matrix related to vendor viability, functional and technical fit, and strength of the proposed implementation services. Evaluated RFQ responses to measure suitability of the product(s) and services as proposed to meet the business and technical requirements defined by TD Ameritrade stakeholders. Arranged and presented scoring schedules and final evaluation memorandum to executives for further evaluation and technical proof of concept selection.

M&T Bank - Lead Architect, Master Data Management

Sep-2010 – Feb-2011

Engaged to deliver an integrated Master Data Management roadmap to drive a clear moving-forward vision for M&T Bank including policy-making and ownership processes around data. The resulting roadmap laid out the timeline and resources required to deploy an MDM program supported by robust data governance and management processes. The engagement included a technical architecture gap assessment, identifying candidate MDM solutions to support use cases and functional requirements, and the creation of a MDM Roadmap (process, application, and organizational design) describing the details of the recommended program implementation approach.

The Bond Desk Group - Sr. Managing Architect, Trading Platform Products

Apr-2010 – Oct-2010

Led a team of enterprise architects to develop and publish a strategic roadmap to guide program development to plan for the next generation fixed income trading platform. The engagement used a set of recommended reference patterns to check the four domains (Business, Information, Application, and Technology) as guidelines in the review of current and desired end states. The approach leveraged the SEI-CMM 4+1 Architectural views using the Rozanski and Woods extensions to gain a deep understanding of current state and drive the desired end state definition. Proposed improvements in a step-wise, orderly manner to solve for this challenge as part of the recommended migration to a Tuple Space based architecture using grid and private cloud compute design concepts to ensure the scalability, stability, and elasticity of the product required.

VITAS - Lead Architect, Strategy Planner, Business Intelligence, Analytics

Nov-2009 – Jun-2010

Retained by this health-care organization to develop a Business Intelligence strategy and planning roadmap in addition to leading a team concurrently in the preparation of a proto- type processing platform. Subject areas were populated from a set of ETL work streams defined as part of the road map and sourced from a Common Information Model specification based on the HL7 Reference Information Model. This concurrent effort validated and verified the comprehensive strategy and roadmap, identified quick win initiatives, and was used to demonstrate the business value of the planning recommendations and best practices in actual use.

LexisNexis – Lead Architect, Master Data Management

Mar-2009 - Oct-2009

Engaged to lead a team of MDM experts to develop a readiness assessment and detailed product master data capabilities model to meet the organization’s need to define and deliver an Enterprise Product Information Management (EPIM) initiative. Designed conceptual, logical, and canonical product master data models, faceted classifications and attribution models. The engagement included a design of business processes and product information management operating models. Performed gap analysis and recommended closure strategies to build organizational capability, drive organizational commitment, and select an appropriate software solution in a solution delivery roadmap spanning a two year planning horizon.

Visteon - Lead Architect and Strategy Planner

Mar-2008 – Jan-2009

Engaged to lead a global data migration effort to sunset over thirty eight (38) manufacturing (MRP) and distribution (DRP) applications across the globe and integrate a new Manufacturing and Supply Chain software application with a budgeted cost to complete at $50 million.

Ford Motor Company – Enterprise Architect, Master Data Management

Jan-2006 – Jul-2008

Engaged to gather, design, and document requirements (including preparation of an RFQ, evaluation, and vendor selection) for Material Cost Management (MCM), Customer Data Integration (CDI), Master Data Management (MDM), and Business Rules and product configuration engines to meet FORD business needs worldwide.

HighMark (PA. Blue Cross Blue Shield), UCCI – Enterprise Architect

Jun-2006 – Oct-2006

Engaged to assess and develop conceptual Knowledge Management System (ISKB) requirements and architecture specification. Delivered two (2) year roadmap to guide the development of professional staff, process improvement, and technology tools for this health care provider and insurer. Introduced semantic technology (RDF, OWL-Lite, OWL-DL) to both Enterprise Architecture and SOA modernization organizations.

CIBER - Lead Architect, Designer, Business Intelligence, Analytics

Feb-2005 – May-2007

Data Warehousing strategy, planning, and construction engagement. Ongoing work continues to provide architectural leadership and program management for development of the organization’s analytic environment to provide weekly time entry, expense, and key operational measures (utilization, productivity. realized billing and loaded costs).

AstraZeneca – Lead Enterprise Architect

Jul-2005 – Mar-2006

Accomplished the management and development of an eighteen-month roadmap to initiate an architecture function within US IS operations. This function, new to Astra Zeneca in the US, included full life cycle definition, organizational design, and use of the Architectural Maturity Model to measure progress to plan.

ThyssenKrupp North America - Lead Architect, Business Intelligence

Jun-2005 – Dec-2005

Engagement included developing a Data Warehousing Strategy and detailed planning for this distributor of over 32,600 employees. This project also included development of the business case, development strategy, and executive program management to initiate and integrate SAP into this function.

GM/GMACi – Lead Architect, Business Intelligence, Analytics

Sep-2004 – Oct-2005

Data Warehousing Strategy, assessment engagement, and M-MIROR program Plan and Define Architecture Review. Work included development of a detailed three (3) year roadmap to include commitment to GMAC Insurance to provide program management for M-MIROR (analytic environment for actuarial processing) refactoring and design/build oversight.

National Practice Director

Enterprise Systems Integration (ESI)

Encore Development

9/1/2000 - 9/15/2004

Served in EAI and ESI practice roles as well as assisting delivery of systems software and sophisticated messaging solutions. Engaged by Fortune 50 company to design, build, and test a large scale message broker environment to abstract back-office systems from web-based and B2B client access. This project brought one of the first large-scale clustered queue manager topologies into production in early fall of 2000. In addition to the EAI messaging infrastructure, also introduced an online XML based toolkit to enable rapid client adoption of the first transaction-based services (Order Entry and Available to Promise) brought to market by this client. Engaged to architect a distributed call center using VOIP (Voice Over IP) and messaging technologies to link telephony and operational systems.

UPS – Lead Architect, Middleware, Distributed Database

JMFamily – Lead Architect, Middleware

Winn Dixie – Lead Enterprise Architect

Intercontinental Hotel Group – Enterprise Architect

Sr. Vice President

Information Technology

Citigroup

5/31/1999 - 8/1/2000

Directed the Data Base Management and System Architecture organizations for North American Bankcards business unit with over sixty two (62) million active accounts including Citibank, UCS-ATT, and private label cards. Managed over sixty-five (65) professionals in the MVS DB2 DBA, Oracle DBA, Systems Architecture, Enterprise OLAP services, and Production Support in an environment of over twenty terabytes of disk storage. In addition to production system support for existing on-line database applications, Mr. Parnitzke's direct participation included the Apollo NA Bank Cards Credit Decisioning application (6 Terabytes ORACLE 8.0.5), MIS Data Warehouse (8 Terabytes - Oracle 8i), and ATT-UCS and Citibank Web sites. Introduced first Storage Area Network (EMC Fiber Connectrix) to the organization to manage disk storage pools. Also oversaw the installation, configuration, and tuning of more than thirty (30) Oracle database instances on SUN and Digital Alpha UNIX servers (SUN 10000e, SUN 6500e, SUN 5500e, and three DEC 8400 clusters). This database environment of over 12 terabytes was built from scratch the summer of 1999.

Practice Leader

Core Technologies

Coopers and Lybrand

PriceWaterhouseCoopers

3/1/1997 - 5/31/1999

As technical leader of the Core Technologies Practice, engagements included Technical Project Leadership for a large southeastern Public Utility (Implementation of a complete Oracle Financials project), Database Tuning and Performance (CitiCorp and UCS-ATT), E-commerce Wed based software product development (Darden - RedLobster and Olive Garden Restaurants), management consulting (Essilor), and technical advisory services to several of the firm's clients. While at PWC the core technologies practices grew to generate approximately eight (8) million dollars in annual revenues. During this period, I also served as an interim Department head, Database Management Services for Citigroup Card Services managing over forty five (45) professionals in the Data Administration, Database Administration, Architecture, Middleware, and UNIVERSE Production Systems Support organizations.

Managing Director Enterprise Data Services

CSX Corporation

2/1/1995 -1/31/1997

Served as acting Director of Enterprise Data Services (professional staff of over fifty professionals) for this Fortune 500 transportation company. CSX is an international transportation company offering a variety of rail, container shipping, intermodal, trucking, barging, contract logistics and related services worldwide. In 1995, the company earned $10.5 billion of operating revenue and $1.2 billion of operating income. Directed Data Modeling, Mainframe DBA (IMS, DB2, and Adabase), Mid-tier DBA (Oracle, Sybase, and SQL Server) and the Data Warehouse practice groups.

Placed into production the company’s first data warehouse (Integrated Measures Phase I). Completed design, build, and deployment of automated processes to facilitate staging and publishing of Integrated Measures. Warehouse infrastructure, back office network design, and performance tuning completed as first Web-based applications were placed in production. Track Management placed into production during the 3rd quarter. This project was completed almost one year earlier than planned and produced approximately one (1) million dollars a month (twelve (12) million dollars annually) in benefits as calculated by the business partners. Installation and configuration of more than fifteen (15) Oracle database instances on five (5) UNIX servers (SUN002, Sun018, HP002, and IBM AIX). This mid- environment was built from scratch during the spring and early summer.

Cost saving of over two (2) million dollars realized within the mainframe database environment from operating efficiencies and performance improvements. Enterprise data model completed and continually expanded in each subject area as required. Percentage of reuse approached 50% at year-end and is expected to rise to over 70% during 1997. Data Definition Language generation was used to migrate design directly to underlying physical database during product development and maintenance.

Managing Partner

Information Management Corp.

5/1/1991 - 12/31/1994

Engagements included Database System Administration, Commercial software product development, and management consulting and advisory services. Engaged to provide Oracle Data Base Administration, Application Development Consulting, and Project Management for the conversion of a Fortune 500 company’s financial systems

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