Customer Service Specialist
Resume:
Christina Jennings
Danville, VA *****
ad3om1@r.postjobfree.com
Motivated customer service specialist with over 5 years retail experience in a fast-paced, team-based environment.
Driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality
customer care.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Inventory Control Specialist
Dollar General Distribution Center - South Boston, VA April 2021 to Present
• inventory snow jack driver picker
Picker/Packer
Amazon Warehouse - Hanover, MD
February 2017 to April 2020
picking and packing shipping items and safety control Associate
Membership Service - Salisbury, MD
April 2015 to March 2017
Routinely answered customer questions regarding merchandise and pricing. Answered an average of 50 calls per day by addressing customer inquiries, solving problems and providing new product
information.
Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming
events.
Set up and explained new membership contracts.
Operated a POS system to itemize and complete an average of 75 customer purchases. Housekeeper
Membership Service - Salisbury, MD
November 2015 to March 2016
Maintained cleanliness and presentation of stock room and production floor. Asked open-ended questions to assess customer needs. Provided an elevated customer experience to generate a loyal clientèle. Driver
City Transportation - Salisbury, MD
November 2014 to August 2015
Recipient of multiple positive reviews acknowledging dedication to excellent customer service. Scheduled weekly inventory pickups and deliveries with vendors. Politely assisted customers in person and via telephone. Folded and arranged garments in attractive displays. Education
High school diploma or GED
Skills
• Pricing
• POS
• Merchandising
• Cash Handling
• Shipping & Receiving
• Retail Sales
• Inventory Control
• Food Safety
• Restaurant Management
• Retail Management
• Food Preparation
• Purchasing
• Catering
• Store Management Experience
• Van driver
• Driving
• Customer service
• Hotel experience
• Packaging
• Order Picking
• Warehouse Experience
Certifications and Licenses
Certified Food Safety Manager
February 2020 to Present
CNA
Additional Information
Skills
Cash flow management Credit card processing
Proficient in cash management POS systems expert
MS Windows proficient Shipping and receiving professional Strong client relations
Contact this candidate