Monique Carlson

Experienced and Dedicated Natural Leader

Highly motivated and detail-oriented professional with a proven track record of adaptability and hard work. Demonstrated ability to quickly learn new skills and adapt to various roles and industries throughout a diverse career. Possess a strong work ethic and a natural aptitude for multitasking, consistently delivering exceptional results while maintaining a high level of professionalism. Skilled in problem-solving, critical thinking, and effective communication, which have been instrumental in fostering collaborative environments and achieving project objectives. Experienced in navigating through diverse work settings, thriving in fast-paced environments, ensuring optimal productivity and organizational success. Adept at managing time and resources efficiently, with a commitment to consistently meeting and exceeding goals.

WORK EXPERIENCE

General Manager - Batia Vineyards - El Dorado County, CA - November 2018 to July 2023

• Managed the daily operations of the tasting room • Managed the multiple Wine Clubs • Website Design and Management • Social Media Manager • Graphic Designer • IT set up and maintenance • Inventory management for all storage locations • Shipping • Event Coordinator • Marketing in all forms across multiple platforms. • Digital Creation and E-commerce • SEO Specialist • Wholesale Management

General Assistant - Scott Harvey Wines – California - 2019 to 2020

Aided many employees in the company, as needed, including: •

Wine Club Manager • Tasting Room Managers • Operations Manager Main duties included: • Shipping • Wine Distribution & Inventory between locations • Club Releases • Managing Loyalty Program and more.

Compliance Specialist- Toogood Estate Winery - El Dorado County, CA - March 2018 to Nov 2018

Assisted Operations Manager with daily requirements of tasting room, including wine sales, customer service matters, inventory, and purchasing. • Responsible for wine shipping, logistics, tracking returns, and interstate regulatory compliance - including permitting and sales tax returns. • Assisted with Human Resources matters - including payroll, schedule modifications, and compliance with OSHA safety guidelines. • Primary coordinator for new staff development and training.

Tasting Room Manager Villa Toscano - Plymouth, CA - February 2018 to October 2018

Front End Manager/Reset Lead Sears Holding Corp - Jackson, CA - February 2016 to March 2018

• Supervised Floor Associates and cashiers; prioritized and delegated daily requirements. • Reorganized store protocols and layouts to adhere to evolving corporate standards. • Primary contact for customer service escalations.

Design Assistant / Jr. Project Manager - JWP Management, LLC - Sacramento, CA - Jan 2013 to Sept 2016

Assisted ownership/CPA of IT consulting company with preparation of state and corporate tax filings (California and Delaware). • Member of IT graphic design staff. • Maintained Project Status Database.

Store Manager Selix Formalwear - Sacramento, CA - July 2002 to October 2007

Responsible for all operational requirements for retail establishment, including scheduling, payroll, daily deposits, hiring, training, purchasing, and other duties as needed. • Responsible for customer service matters, reservations, and inventory management. • Multi-line phone systems • Inter-company communications and shipping • Marketing and advertising

PLYMOUTH, CA 95669

775-***-****

ad3ohy@r.postjobfree.com

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